The staff is what makes this hotel such an amazing place to visit. We just returned from a two night stay at the Renaissance Arts Hotel in the Arts/Warehouse District. Rhenea the front desk manager greeted us with a huge welcome and smile and we knew we were off to a great start. We booked through a discount site and were amazed that we were treated so professionally and warmly. Our room was on the fourth floor and not near any ice machines and elevators.The room was very large with a good size bathroom with marble type counters and two sinks.
The hotel is really pretty and filled with art work. Down the street is Tommy's Italian/Creole restaurant. Food was good but we were seated at the worst table in the house. A pole was next to our table and a thin wall seperated us from the Dishwasher! The constant sound of the dishwasher, clanging glassware and noise put a definite damper on our dinner. The place was packed and after a day of travel I was too tired to move. The waitstaff was extremely attentive and friendly. Down the block is Emerill's restaurant also. Didn't try it as it is pricey and I didn't want to try it. Lucy's a fun surf bar across the street had 8 dollar hamburgers and other bar food. Service was great and food was reasonable and tastey.
The French quarter is a 15 minute walk and we would walk there and take a cab back. Cab fare was $7.50 for 2. Trolley stop at St. Charles and Julia was close by. It costs 1.25 a person exact change only.
We took the Cajun tours/Honey Island Swamp tour booked through the hotel. It costs 49 dollars and AAA discount is 2 dollars off each person. The bus picks you right up at the hotel. During the colder weather there aren't many alligators to see. My daughter enjoyed it but I wouldn't recommend it during the colder months. Saw just a few small baby alligators. Driver will drop you off in Downtown French Quarter if you like on the way back. Bus driver was very prompt and professional.
We took the Celebration Tours City/Katrina tour. It is approximately 3 hours and very informative. Mike Marino our tour guide spoke constantly never taking a break. Bordered on giving me a headache but overall a great tour. A small van with a maximum room for 14 people, cost of 49 dollars. Look for coupons in the New Orleans guide which you can order for free online and save 10 dollars each. They pick you up very promptly at the hotel and will drop you off downtown on the way to dropping folks off at the hotel. Very professional people run this operation.
Cab service to the airport and back is $30 each way for two people.
I would definitely go back to this hotel if I return to New Orleans. The staff went above and beyond in helping us with information and recommendations.