We stayed at the Renaissance Arts Hotel during Spring Break this year. The hotel is very attractive and interesting with all the artwork. It is in a great location in the Warehouse district and within easy walking distance to many attractions. We did not realize that the room would be an interior room and consequently it was somewhat dark. Our window looked out on an art display. I didn't realize before this how much I rely on looking out the window to check on the weather and what to wear! Our biggest concern was with the housekeeping staff. First, the day we got there, there was a broken glass by the wall in the hallway near our room. It was still there 2 days later so we told the front desk and it was cleaned up right away. Our room seemed clean enough, but it was a constant battle to get what we needed! There were 3 of us registered in the room but sometimes we'd get just 2 towels, or one washcloth, or no hand towels. They brought the linens up when we called, but not always what we'd asked for. One time they brought us a big pile of towels when we needed one. Another time when we asked for some hand towels they brought us 5 washcloths. We also didn't get shampoo or conditioner about half the time. The night before we left I called again. They brought a bag with 9 little bottles in it, not one of them shampoo!! The other concern for us was that their website said they had an on property laundry. When we asked where it was they looked at us as though we were crazy. There was no laundry. The only thing was the service you pay for. Since we'd packed thinking we'd do a few loads of wash, we ended up washing clothes in the bathtub! It would have cost about $100 to have the service do the laundry we had! Another point to pay attention to is that if you want internet it's about $12 a day. Hard to believe in this day and age when you can get internet in fast food restaurants and much less expensive hotels. The staff was very friendly and helpful with advice and how to find local attractions. However, with all the choices in New Orleans, I don't think I would stay here again.
- Official Description (provided by the hotel):
- A historic setting, contemporary style, and a unbeatable location near New Orleans' French Quarter and in the heart of the trendy food mecca of the Warehouse District: all of this and more elevates the Renaissance New Orleans Arts Hotel to an unforgettable New Orleans experience. Our building is a former warehouse, dating from the early 20th century; we've preserved a sense of old-world elegance in our surroundings, while simultaneously infusing a thoroughly contemporary sense of convenience and art. Please note that our restaurant is currently undergoing renovations and we look forward to unveiling a stunning new restaurant to our guests in early 2015. For now, we recommend that our guests enjoy the many amazing New Orleans dining experiences within a short walking distance of our front doors, such as Cochon, Emeril's, Root, Tommy's Bistro, and many more. Our Navigators will be delighted to help you discover the best possible cuisine during your stay in New Orleans. ... more less
- Reservation Options:
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- Also Known As:
- Renaissance New Orleans
- New Orleans Renaissance