My fiancee and I stayed here two nights (Friday and Saturday) in October. She was in town for a convention and I was tagging along to see the city.
We were in an upstairs room (#207-- not sure of the name of the room) which was a decent size. There was a comfortable queen bed, two small twin beds, a large bathroom, a walk-in closet space, a desk and chair, two nightstands. There is free wireless internet in the room. The thing less than stellar was the old tube-style standard-definition TV/VCR combo-- though they did have cable. Then again, who comes to New Orleans to watch TV, right? The room is centrally air-conditioned and there's a thermostat to adjust the temperature in the room.
The manager greeted us at the gate (you have to call ahead when you arrive at the airport) and carried our luggage to the room for us. There is a large list of rules to follow, but most of them are common sense if you think of yourself more as a guest of the house rather than a hotel guest. "Please close the gate behind you when you come in." "Please walk quietly through the halls at night." "Please don't bring non-guests of the Mansion inside the Mansion." Etc. Thankfully, all of the other guests followed the rules while we were there so the place was very quiet at night. We found it very easy to get a good nights sleep.
One of the only small downsides of the place, I suppose, are that there is no hot breakfast provided. There are bagels, fruit, cereal, coffee, tea, and some microwave breakfast sandwiches provided, though. There is a convenience store, a bar/grill, a small Vietnamese (I think) cafe, and a steakhouse within a block of the Mansion,
Location-wise, the Mansion is a couple of miles away from the French Quarter. You can take the bus for $1.25 or a cab for $5-$10. Unfortunately, the bus stops aren't marked very well so you might want to spring for the cab.
All-in-all, we enjoyed our stay at the Mansion. The manager was extremely friendly and always eager to help. She arranged a swamp tour for us, called us cabs, recommended restaurants, etc. I'd recommend the Mansion if you're looking for a quiet, comfortable place to stay.
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
November 26, 2012
Thank you sharing your experience and advice with other travelers. I’m happy that you enjoyed our customer service and enjoyed your room that you were comfortable and appreciated your free WI FI, etc. The 10 year old TV/VCR combo sets are presently only in our Queen Standard and Deluxe rooms; however we have flat screens in the Premier Plus and Luxury King rooms. When I first opened, there was no such thing as flat screens. I invested in a large collection of VHS & DVD’s for our complimentary Media Lending Library, so that people can watch a movie after a long day of sightseeing, walking, shopping, tours and eating, without having to rent one. As you wonderfully pointed out, “who comes to New Orleans to watch TV?” I agree. From your room description, it sounds as if you were in Guest Room #7, the Mardi Gras Getaway Queen Deluxe, as we only have 9 rooms and there is no #207 (this is located on the top/2nd floor however).
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Regarding the reason we ask all of our arriving Guests to call our day of arrival cell number once a Guest arrives at the airport, or within 30 minutes of one’s arrival when driving, is to make certain we are there to hear the doorbell and/or greet you at the gate and assist you with your luggage. We don’t want you to be left standing outside without our knowledge. The Mansion is over 14,000 Sq. Ft. and we are busy throughout the day cleaning, assisting Guests with Tour & Restaurant Reservations, Checking Guests In & Out and we cannot always hear the doorbell (as it is only located in strategically located and secluded staff areas so as not to disturb our Guest Rooms) or answer the office phone (the signal does not go through the Mansion). We keep the cell phone on us at all times for all of these reasons, as well as for emergencies, should guests need our assistance after office hours (9am-5pm CST). We do not have 24 hour office or front desk service, as this is a Mom & Pop kind of business (owner operated). I’m very thankful you pointed out that our Mansion policies are mostly common sense, and I might add common courtesy, as well as safety and security issues for all of our Guests, and the property. As you said, because of everyone’s sense of courtesy towards others, you were able to sleep well. This property is for the exclusive peaceful enjoyment of our registered guests and we want everyone to enjoy a good night’s sleep, so they can rest up after a full day of activities. Regarding the hot breakfast issue, we don’t advertise anything other than a continental breakfast. Again, I strongly suggest if this is a big priority for any traveler, please do all of your research before booking a room, so you are getting exactly what you want and/or expect. There are at least 10 good / great restaurants, many cafes, 2 grocery stores (one w/ a Deli), and lots of fast food eateries within a few blocks and within walking distance of Magnolia Mansion. Everything from Steak Houses, to traditional New Orleans Cuisine, including Seafood, Pizza, Burgers, BBQ, Sushi and a great 24 hour hot breakfast/lunch/dinner local resturant. There is something to satisfy whatever you may be craving.
Thank you for also mentioning the transportation. As far as the location, we are just steps from the ST. Charles Street Car line (which was being worked on during your stay and not operational to the French Quarter), which is the best way to get around during the day. It is a short 10 to 15 minute ride to the FQ by Street Car, 5 minutes by Cab and a 30 to 45 minute walk if you love to walk. As far as the Buses, I don’t recommend this. I agree…spring for the cab if the ST. Car is down. Thank you giving such a healthy overall review of your stay. Until next time…Safe travels.
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.