Let me start by saying, this was not our first choice and we booked this place due to it's proximity to Tulane ...we happened to snag the last and only room available, The Napoleon Room. The pros: the room and property were clean, Tim, the manager was nothing but nice and courtious. There was plenty of on street parking and location was good.
Now to the not so good...on first impression for a property in the Garden District, you were greeted with scruby grounds and a front door flanked by fake plants faded to a sickly unnatural color. Hello, isn't this supposed to be the Garden District! The style and decor was a bad rendition of the victorian period with a collection of dusty artificial flowers, gold spray paint, uncomfortable reproduction furniture and a garrish red grand hallway that literally took your breath away in a bad way. I didn't know you could get that much bright red in one room. I understand this might be alot of people's cup of tea and idea of "fancy", no problem. You can tell this mansion has beautiful bones and architecture with so much potential but just fell flat on so many points and has clearly seen better days. The place feels and smells like an old funeral home that has seen better days and I don't understand who would find this place "romantic". To be honest, from the pictures, I kind of expected this and because we really just needed a room, I was willing to accept all that, had it not been for the fact how poorly thought out and uncomfortable our room turned out to be. We stayed here for 2 nights and I would have complained or asked to move to another room, but the few times we happened to see Tim, there were other people around and out of respect I would not want to do so publicly. Nor were there any open rooms. If you come here, think twice about settling for the Napoleon Room. First, the bathroom was just dismal, especially for a place that bills itself as romantic. The whole room and bathroom had such poor and unappealing lighting that I had to sit outside on the front veranda if I wanted to put on makeup. Forget about taking a bath or shower here. It takes minimum of 10 minutes to produce any hot water and the hand held "shower" that is part of the bathtub faucet produces only a small TRICKLE of water. After you soaped up with the cold water, plan on another 10 minutes to try to rinse it off. My husband wanted to kill me. I resorted to showering in my daughter's dorm. They thoughtfully provided a wall mounted makeup mirror, but it was not operable. The small pedestal sink provided barely enough room to put down your toothbrush. The good thing is that the bathroom was large enough to make it more comfortable for a traveler should they want to make improvements. On to the room...It was a small room (that's ok) but not laid out or furnished with a traveler in mind. Every square inch was crowded by useless furniture....2 stiff formal type parlor chairs (the only place to put your suitcases), a small dresser with no usualbe surface because it was covered with an old TV, folddown desk that served no purpose and took up precious space, a useless stand up valet where they should have left space for a luggage rack and tiny nighttables barely able to hold a cell phone. Again, it did not have to be this way and I wonder who looks at this and thinks this is good. As an interior designer and space planner, again, I could have made this room so much more comfortable in 5 minutes. You get the picture. There was barely a surface in the room for your personal things. The bed springs squeeked and the bedding was just a worn, "bed in the bag" type collection of dated polyester, not at all hospitality or hotel quality. We did not have a good nights sleep. I will say the cable TV,fan and air conditioning worked very well. There is nothing here that can't be easily fixed should the management take to heart my comments and desire to give the guest a much better experience.
- Official Description (provided by the hotel):
- Adults Only-21 Years or Children 12 Years Old and up -No Children under 12 years old/No Pets. Known for Peaceful Leisure Travel and Romantic Getaways, Elopement Packages, Business Travelers, and those seeking a quiet stay in a historic property (built 1858). We are centrally located in the Garden District, just steps from the Saint Charles Street Car, Mardi Gras Parade Routes, and only minutes from the Superdome, F.Q., Convention Center, Restaurants, and most major attractions. Non-Smoking property, however smoking is allowed outside in a designated area on our wrap around Veranda. Magnolia Mansion is 14,000 Sq. Ft. And the Courtyards and Grounds are Gated and Locked. Only Registered Guests are allowed on Property at All Times, Unless Approved by Management or Owner in Advance. Office hours are 9am-4pm CST Monday-Friday / Saturday - Sunday 9am-2pm CST. Check- In Time- 2:00pm - 6:00pm CST. All Guests Requiring Early or Late Arrivals Must Call Magnolia Mansion Directly to Notify and Arrange Prior to Arrival Date, as Special Arrangements Must Be Made in Order to Accommodate this Request. ... more less
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- Also Known As:
- Magnolia Mansion Hotel New Orleans