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“Kylie the Concierge” 5 of 5 stars
Review of Homewood Suites New Orleans

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Homewood Suites New Orleans
3.0 of 5 Hotel   |   901 Poydras St, New Orleans, LA 70112 (Central Business District)   |  
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Ranked #75 of 153 hotels in New Orleans
Rapid City, South Dakota
2 reviews
Reviews in 2 cities Reviews in 2 cities
“Kylie the Concierge”
5 of 5 stars Reviewed February 27, 2013

This is a great hotel, and my favorite part was meeting Kylie, the Concierge. She was immediately helpful and informative, with suggestions on how to enjoy the best parts of New Orleans attractions. And - she was fun to talk to about the topics at hand. A good experience!

The room we had was spacious and very clean. We wished we had more than one night at this location!

Room Tip: This hotel has floors with rooms that allow smoking. We were initially mistakenly placed in one of...
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  • Stayed February 2013, traveled on business
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Dennis P, General Manager at Homewood Suites New Orleans, responded to this review, March 4, 2013
Dear Ann S,

Thank you for taking the time to write a review about our hotel. We truly appreciate the feedback. We are thrilled to hear a member of our staff was able to truly exceed your expectations, and we will certainly commend her for her exceptional service. Thank you for staying with us, and we hope to see you the next time you venture to New Orleans.

Best,
Management Team
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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617 people have reviewed this hotel

Traveler rating
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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4 of 5 stars
Traveler tips help you choose the right room.   Room tips (91)
Date | Rating
  • English first
  • French first
  • Italian first
  • Japanese first
  • Portuguese first
  • Spanish first
  • Any
English first
Montgomery, TX
Reviewer
5 reviews 5 reviews
3 hotel reviews
Reviews in 3 cities Reviews in 3 cities
4 of 5 stars Reviewed February 25, 2013

My wife and I stayed in a 1 bedroom suite for 6 nights. This was our third stay. While the room need some updating and freshing up, we could not ask for a better place to stay for Mardi Gras. Close to the parade route and even better close to good places to eat such as the American Sector at the WWII Museum, Mother's, and Dominica's. In addition, Rouse's Supermarket was a couple of block away - great for KIng Cake and other goodies. Harrah's and the French Quarter were short walks away. The entire staff could not have been nicer or more helpful. Very nice hotel!!!

Room Tip: Ask for room on upper floors or room away from Barrone Steet side of hotel to avoid street noise.
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  • Stayed February 2013, traveled with family
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 3 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Dennis P, General Manager at Homewood Suites New Orleans, responded to this review, March 4, 2013
Dear TraveltoMardiGras,

Thank you for reviewing the Homewood Suites New Orleans. We love receiving feedback from our guests. We love to hear that we have become your home away from home during Mardi Gras for the past few years! Thank you for continuing to stay with us, and we'll see you next carnival season.

Best,
Management Team
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Bellingham, Washington, United States
1 review
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed February 24, 2013

When in New Orleans, stay here. All aspects of service are outstanding. The breakfast and manager's reception in the evening exceeded my expectations and were greatly appreciated. All personnel were friendly and most willing to help.

Room Tip: The room I was in, 12th floor, was just fine. I suspect all floors and rooms to be just fine.
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  • Stayed January 2013, traveled on business
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Dennis P, General Manager at Homewood Suites New Orleans, responded to this review, March 4, 2013
Dear David R,

Thank you for taking the time to review the Homewood Suites New Orleans. Your wonderful feedback is much appreciated. I am happy to learn you enjoyed our Breakfast and Evening Reception offerings as well our our friendly staff. Thank you for staying with us and we would love to see you next time you are in New Orleans.

Best,
Management Team
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Chicago, Illinois
1 review
5 of 5 stars Reviewed February 17, 2013

My friends and I have stayed here for the last four years for Mardi Gras. The breakfast and large living accomodations are great for a party of six. Next year I intend to stay in a two bedroom. The location is excellent. St. Charles is just two blocks away and is the parade route. Canal and Bourbon St. are only three blocks away.

  • Stayed February 2013, traveled with friends
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Chennai (Madras), India
Senior Reviewer
7 reviews 7 reviews
6 hotel reviews
Reviews in 7 cities Reviews in 7 cities
5 helpful votes 5 helpful votes
4 of 5 stars Reviewed February 15, 2013

We stayed at Homewood suites during out May 2011 trip to US in a 2 bedroom suite. The suite was huge with 2 spacious bedrooms with en suite bathrooms, a large living room and a fully equipped kitchen and dining area. The interiors were a little old fashioned (and a bit old as well) but I felt that was the charm of this place. The amount of space kinda makes up for any faults one might find with the age of the rooms. The cots and bedding's were new and very comfortable. Breakfast and an early dinner were part of the room tariff for us. Although they were not elaborate or fancy, they did the job of filling us up for the day ahead. The Hotel was a short walk away from the famous 'Mother's' Restaurant and the pier walk on the river. Po-boys and Gumbo were available at these places. Although New Orleans is such a fun place and the French quarter is an experience, we were glad we were a little away from all that craziness of Jackson square and the French Quarter but close enough to catch a tram or taxi to them. A must do in NE is night time ghost tours and day time bayou tours. We also tried the plantation tour. Another experience is going to the Cafe du Monde and having their yummy sugary beignets and hot chocolate. All information is available at the front desk and the staff are very helpful. The hotel also provides a doggy bag with juice and muffin for anyone who leaves for the airport too early to have a regular breakfast. Great experience at Homewood and would recommend it highly.

  • Stayed March 2012, traveled with family
    • 4 of 5 stars Value
    • 4 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Dennis P, General Manager at Homewood Suites New Orleans, responded to this review, March 4, 2013
Dear mamathaseshadri,

Thank you for your recent review of the Homewood Suites New Orleans. Your feedback is much appreciated. We are thrilled to hear you had an exceptional stay with us, and we hope to see you next time you venture to New Orleans!

Sincerely,
Management Team
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Tampa, Florida
Reviewer
5 reviews 5 reviews
5 hotel reviews
Reviews in 5 cities Reviews in 5 cities
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed February 13, 2013

Great hotel, close to everything but far enough not to be in the middle of Bourbon St. Felt safe at all tines. The area sorriunding the hotel did not suffer from all the trash and all the crowds closer to the part area.Good staff and very comfortable an clean room! Will be back!

  • Stayed February 2013, traveled with family
    • 1 of 5 stars Value
    • 1 of 5 stars Location
    • 1 of 5 stars Sleep Quality
    • 1 of 5 stars Rooms
    • 1 of 5 stars Cleanliness
    • 1 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Columbia, Maryland
Top Contributor
56 reviews 56 reviews
20 hotel reviews
Reviews in 30 cities Reviews in 30 cities
37 helpful votes 37 helpful votes
5 of 5 stars Reviewed February 11, 2013

We stayed in this hotel for the super bowl and could not have been more pleased with our accommodations. The staff was very welcoming and friendly and super helpful. We broke our shower head the first evening and it was immediately replaced. The breakfast was above expectations and the dinner/reception on Thursday was very good. For having a full house because of the super bowl, this staff could not have handled it any better. Plus the Ravens won!

  • Stayed January 2013, traveled with family
    • 3 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Dennis P, General Manager at Homewood Suites New Orleans, responded to this review, February 13, 2013
Dear jnp3211,

Thank you for reviewing our hotel. Your feedback is much appreciated! We love to hear that you were "beyond pleased with your stay", and you "highly recommend" us! I am also happy to hear that our staff was able to respond to the shower head issue in a prompt manner and that you enjoyed our breakfast and dinner selections! Thank you for choosing to stay at the Homewood Suites New Orleans, and we hope to get the opportunity to serve you again in the future.

Best,
Dennis Pearse
General Manager
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Additional Information about Homewood Suites New Orleans

Address: 901 Poydras St, New Orleans, LA 70112
Phone Number:
Location: United States > Louisiana > New Orleans > Central Business District
Amenities:
Business Center with Internet Access Fitness Center with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Kitchenette Shuttle Bus service Suites Swimming Pool Wheelchair access
Hotel Style:
#46 Business Hotel in New Orleans
#49 Family Hotel in New Orleans
#54 Romantic Hotel in New Orleans
Price Range (Based on Average Rates): $$
Hotel Class:3 star — Homewood Suites New Orleans 3*
Reservation Options:
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Also Known As:
Homewood Suites New Orleans Hotel New Orleans
Homewood New Orleans
New Orleans Homewood Suites

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