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Homewood Suites New Orleans: Traveler Reviews

3.0 of 5
901 Poydras St, New Orleans, LA 70112 (Central Business District)
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Homewood Suites New Orleans
Ranked #35 of 150 hotels in New Orleans
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335 reviews from our community

Traveler rating
    173
    115
    26
    15
    6
See reviews for
Families
109
 
Couples
42
 
Solo
15
 
Business
48
 
Rating summary
  • Sleep Quality
    4.5 of 5 stars
  • Location
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Date Rating
Maryland
Senior Contributor
32 reviews 32 reviews
23 hotel reviews
Reviews in 25 cities Reviews in 25 cities
26 helpful votes 26 helpful votes
“Great hotel, great location”
4 of 5 stars Reviewed December 12, 2012

I spent a week here and the hotel & location couldn't have been better. The hotel was within an easy walk of the French Quarter and the accomodations were wonderful. The nightly dinner was great and we celebrated a friend's birthday one evening with the staff. The only slight inconvenience is the somewhat limited parking which is accomodated in the parking lot across the street (which can become overfilled). This hotlel was also within easy access to the major roads.

  • Stayed May 2012, traveled on business
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 1
Ask chichimom5 about Homewood Suites New Orleans
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Dennis P, General Manager at Homewood Suites New Orleans, responded to this review
December 18, 2012
Dear chichimom5,

Thank you for taking the time to review our Hotel. The Homewood Suites by Hilton certainly appreciates each and every guests' input. We love to hear you thought our "hotel & location couldn't have been better". We are also thrilled to learn you enjoyed our Manager's Reception and that we could celebrate a special time in your friend's life. We strive to treat our guests like family here at the Homewood Suites. Thank you for staying with us, and we hope to see you next time you venture to New Orleans.

Best,
Dennis Pearse
General Manager
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Jersey City, New Jersey, United States
2 reviews
“Couldn't be better”
5 of 5 stars Reviewed December 10, 2012

EXCELLENT hotel!!! Kylie, their concierge, is outstanding. The location is in the Central Business District, close to everything yet not in the middle of too much noise (the French Quarter). The staff is so friendly and attentive.

  • Stayed November 2012, traveled with family
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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Ask Liz S about Homewood Suites New Orleans
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Dennis P, General Manager at Homewood Suites New Orleans, responded to this review
December 12, 2012
Dear Liz S.,

Thank you for taking the time to write such a nice review of our Hotel. It is very much appreciated. We love to hear you think that we "couldn't be better" and that our staff are friendly and attentive. Thank you for choosing to stay with us, and we hope to see you next time you make your way to New Orleans.

Sincerely,
Dennis Pearse
General Manager
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Birmingham, Alabama
Top Contributor
59 reviews 59 reviews
17 hotel reviews
Reviews in 21 cities Reviews in 21 cities
26 helpful votes 26 helpful votes
“Great Hotel, Wonderful Staff”
5 of 5 stars Reviewed December 6, 2012

We arrived after a two week T/A cruise and showed up at the hotel at 9;30 a.m.. not anticipating that a room would be ready. The young man at the desk had a room ready, checked me in in a very few minutes and invited us to have breakfast. Our suite was quite nice, very clean and on a high floor with a balcony that I had requested. The location of this hotel is convenient to the St. Charles streetcar route, three blocks from Canal Street and the French Quarter close to the casino if you are so inclined, and within walking distance to a variety of restaurants.

The pool area is great and a welcome respite after a day of walking through the Quarter.

On our next trip to N'awlins, we will definitely stay at the Homewood Suites.

  • Stayed November 2012, traveled as a couple
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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See 8 more reviews by CaptainRonn for New Orleans
Ask CaptainRonn about Homewood Suites New Orleans
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Dennis P, General Manager at Homewood Suites New Orleans, responded to this review
December 10, 2012
Dear CaptainRonn,

Thank you for taking the time to review our Hotel. I am thrilled to hear you had such a great experience here at the Homewood Suites New Orleans. I will certainly let our Front Desk staff know how impressed you were with them. We hope to see you again the next time you visit our city!

Warm Regards,
Dennis Pearse
General Manager
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Saint Charles, Illinois
Contributor
12 reviews 12 reviews
3 hotel reviews
Reviews in 6 cities Reviews in 6 cities
2 helpful votes 2 helpful votes
“Would pick this hotel again in a heartbeat!”
5 of 5 stars Reviewed December 4, 2012

We arrived on Friday, Nov 30th for a 3 girls weekend trip. This hotel was FANTASTIC! Rooms were clean, spacious and very comfortable! The personnel at the hotel were simply the best! Housekeeping, Front Desk, Concierge (Kylie), Breakfast staff -- they work to ensure you are happy! The breakfast buffet is WONDERFUL - you have so many choices and the food was delicious! Location is great as well to get to the French Quarter area. There is a grocery store 2 blocks away (Rouses) which had everything we needed for our stay. We would cab over to the French Quarter area in the morning and walk back at night (easy walk - well lighted streets). Getting cabs was very easily handled via Kylie (Concierge) - she was wonderful and shared her history of the city with us. I have stayed at other hotels (Marriott on Canal) and this hotel suited our needs perfectly! If you are looking for a clean, comfortable, spacious hotel for a trip to NOLA - you need to pick this hotel! They also had a pool and hot tub which was very nice, however we didn't use them. I couldn't have asked for a more pleasant hotel experience! I am a very loyal Marriott person and tried to find a similar Marriott hotel which compared to what Homewood Suites offered (location, rooms, etc) -- this hotel was TOP NOTCH!

Room Tip: You can ask for a high floor (which we did) and we were put on the 10th floor with a bit of a view o...
See more room tips
  • Stayed November 2012, traveled with friends
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
See 2 more reviews by Kristine54 for New Orleans
Ask Kristine54 about Homewood Suites New Orleans
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Dennis P, General Manager at Homewood Suites New Orleans, responded to this review
December 10, 2012
Deat Kristine54,

Thank you for taking the time to write such a wonderful review of our Hotel. We truly appreciate all of the kind words. We love to hear that you "would pick this hotel again in a heartbeat"! I am thrilled to hear we could exceed your expectations, and hope to see you again next time you visit New Orleans!

Sincerely,
Dennis Pearse
General Manager
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Colorado Springs, Colorado
2 reviews
“First class operation all the way!”
5 of 5 stars Reviewed December 2, 2012

Absolutely the best all-round client services I have experienced in hotels. REALLY! Kylie, the concierge was extremely helpful and informative. Housekeeping services were above board (I accidently broke a glass and housekeeping arrived in less than 3 minutes with vacuum, broom and sweet attitude in hand. Breakfast was a buffet of many (great) choices. I will be returning to this hotel next spring for another vacation.

  • Stayed December 2012, traveled with family
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
Ask Janine C about Homewood Suites New Orleans
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Dennis P, General Manager at Homewood Suites New Orleans, responded to this review
December 4, 2012
Dear Janine C.,

It is great to hear that you had a first class stay with us! Thank you for taking the time to review our hotel! We hope you will come back and visit us soon!

Warm regards,
Dennis Pearse
General Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Additional Information about Homewood Suites New Orleans

Also Known As:
Homewood Suites New Orleans Hotel
Homewood Suites New Orleans Hotel New Orleans
Homewood New Orleans
New Orleans Homewood
New Orleans Homewood Suites
Address: 901 Poydras St, New Orleans, LA 70112
Phone Number:
Region: United States > Louisiana > New Orleans > Central Business District
Amenities:
Business Center Fitness Center Free Breakfast Free High-Speed Internet Kitchenette Shuttle Bus service Suites Swimming Pool Wheelchair access
Hotel Style:
#12 Family Hotels in New Orleans
Price Range: $$
Hotel Class:3 star (3*)
Reservation Options:
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