I always stay at this propery when in New Orleans, period. While I am not a frequesnt guest, I was recognized and welcomed back. This was done by people who were not in the normal chain of "welcome staff". This was impressive!
More impressive, the head of the housekeeping staff got into the elevator with me; he asked if my room was perfect. I said that I had not complaints but that one light was not working. He immediately communicated with others that he was changing priorities and going to my room to mkae sure that my light was working. Again, quite impressive and more than worthy of a total recommendation.
I made a reservtaion that was for a "smoking room"; it is my bad habit and I don't need to hear any comments on it. The fact is that they had no "smoking rooms" when I got there for whatever reason. Again, I was totally impressed by the fact that they provided me with a larger room than reserved at no cost so that my "vice" could be indulged as per the contract.
I am sure that there are placed that offer similar levels of honorable behavior, service and quality. I have found them but at two to three times the price per night.
I should add that there were a nice number of children around. While I was not there on a "family matter", it is a good place to consider for such times.
- Official Description (provided by the hotel):
- We are a newly renovated 166 all suite hotel in downtown New Orleans. Many complimentary amenities are included in the rate that is provided such as a hot buffet breakfast, free wifi, and a light dinner meal with beer/wine service Mon-Thu. ... more less
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- Also Known As:
- Homewood Suites New Orleans Hotel New Orleans
- Homewood New Orleans
- New Orleans Homewood Suites