The hotel with its late 4:00 pm check-in was not ready when I tried to check in at 5:00 pm. When I asked what time the room would be ready, they could not even tell me. I noticed I wasn't the only one who was told to come back at later time.
Unless you are a college-age adult, avoid this hotel as it attracks drunken Bourbon Street revelers and other thrifty travelers.

Stayed there for a conference. The hotel is 2 blocks from the French Quarter (Bourbon Street) and Canal Street, a relatively easy walk. There is a Walgreens and soon-to-be CVS located within short walking distance, so any needed supplies are easy to get. The businesses on the street are being renovated so daytime noise and construction were somewhat loud, but we were up early so it didn't bother us. Right next door is a little bar (Dominics) that sells hard-core hurricanes or margaritas for only $7! One of these drinks will knock you on your butt, which is much cheaper than some of the watered-down versions in the French Quarter. As for the Hotel itself, when we arrived, the front doorman was very friendly! We didn't have a car, but valet parking was cheaper than other hotels we saw. Definitely use him as an excellent source for info if you want to take any tours, he appears to know which ones are the best. The front desk staff was somewhat friendly. We arrived at 3pm for a 4pm check-in and had to wait 30 minutes while the rooms were being prepared. The hotel is being renovated so some daytime noise was expected. Our room was clean and quite, and the staff was quick to bring up additional towels and glasses, when asked. One unfortunate incident we had was the key-card lock on our door malfunctioned one day. After getting 2 new sets of cards that didn't work, maintenance came up and tried to repair the mechanism. He spent over an hour working on it (we didn't dare leave the room) and finally replaced the whole lock. We thought it was fixed (we tried it when we left the room) but when we returned later that night, the cards didn't work again (haunted room?) We insisted that we be moved to another room and the front desk agreed, except we were moved DOWN 2 floors (from 4 to 2) and our window view went from the street to a closed in roof area. They gave us a simple basket of local sodas and chips as a gift for the trouble. There were a number of stains on the carpet in the room, but the bed and bath were clean and the door key worked. The HOT breakfast was simple, warm cheese omelets (the cheese wasn't melted), very greasy, non-crisp bacon, sausage, biscuits and white gravy, good hot cinnamon rolls, cold cereal and yogurt. There was also the standard bulk dispensed apple, orange, and cranberry juices. On the weekends, they also have undercooked scrambled eggs. Overall it was an ok stay, what we expected from a Holiday Inn Express, but the location and price were a good combination. We'd stay there again, if we went back to NOLA.

We attended a Piratecon convention in the French Quarter April 17-20, 2008. Our designated hotel was the Holiday Inn Express on Carondelet. My roomate and myself felt the hotel was a great value. The rooms were clean, and quiet, it was a quick walk to Bourbon St., so the convenience was great, since alot of our events were held on Bourbon St. or other nearby locations. The staff was courteous and very helpful. The free breakfast was a welcome bonus! and delicious. We came to N.O. a week early to enjoy the city and we surely did.! We took the Haunted History Tour, the Down South Tours which visited the cemetary,Garden District,and Katrina Disaster Areas, we also took the Ultimate Swamp Adventure Tour/Plantation Tour.. All of our tour guides obviously loved their jobs. They were all very knowledgeable and fun to talk to, and we agreed the tours were a fabulous addition to our trip! A must do is Cafe' DuMonde. we felt they had the best beniegne it town! we also loved The Bourbon House for lunch or dinner. Don't miss the Antique shops on St. Charles and take the streetcar for a fun trip thru the garden district.. There is so much to enjoy in New Orleans. I recommend taking the time to look past Bourbon St. I would love to go back in the future for further exploration!

I had been wanting to visit New Orleans and found this hotel on Hotwire. The location was terrific - we walked everywhere. The hotel is adequate although it isn't great if you are planning on spending lots of time in the room. The staff was always pleasant every time we came through the lobby and there is a concierge who gives out great maps and some dining ideas. I was concerned about our safety since it was me and my teenage daughter but we never felt unsafe. There were all kinds of people walking by all day and night and we would walk back to the hotel at 10 pm or so and always felt safe. The restaurant that is attached to the hotel is ok - there are so many better options nearby that I would use this as a last resort. We walked to the N.O. School of cooking one day for a really wonderful cooking class that was only $27 each and included 4 courses and the recipes.