This was the worst accommodation experience I have ever had. I have stayed in hostels all over the world for 15+ years and know what to expect. From the moment I checked into this abominable hellhole, I felt uncomfortable (keeping in mind my experience in all sorts of hostels). The scatterbrained aussie guy at the front desk demanded that I give him change for a $100 bill that he had received from another guest (he did not even ask) and I refused. He then cursed at me for not indulging his idiotic request To say the least, it was uncomfortable. I did not want to stay at that point but all reasonably priced hotels were booked at the time since I was in town for a large conference. Once I got to the room, NOTHING that the confirmation e-mail detailed was actually in the room. There was NO internet and there was NO safe available in the room. There was ONE old dirty towel (it smelled like month old unwashed feet) in the bathroom. It wasn't even a shower towel. It was only a hand towel. We braved two nights before we left in absolute horror (keep in mind, we were both SEASONED hostel travelers). The reason we left? OUR PASSPORTS WERE STOLEN FROM OUR ROOM. WHEN WE LEFT, OUR ROOM WAS LOCKED WITH OUR PASSPORTS HIDDEN INSIDE (SINCE THE SAFE THAT WAS PROMISED DID NOT EXIST), WHEN WE RETURNED, OUR ROOM WAS ALSO LOCKED, HOWEVER, OUR PASSPORTS HAD DISAPPEARED. We called the police and they informed us that we were crazy to stay there because they were there CONSTANTLY (they stressed that 3 times) for the same thing - people come into locked rooms, steal items, then lock up behind them. No one from the hostel ever sees or hears the crooks and it's as if it never happens. Rest assured, we are living proof, it does happen. IT IS NOT THE FIRST TIME THIS HAS HAPPENED AND I WOULD NOT TEST THE THEORY THAT IT WILL NOT HAPPEN AGAIN. The hotel owner is a piece of work. He said we (DRUNKENLY) took our things and left them in the courtyard and forgot them and that we were SO LUCKY that their staff went and found them for us. This is entirely false. We never, EVER, went into the courtyard, nor did we EVER remove our passports from our room. Oddly enough, our passports were recovered in their courtyard next to the wallet of another guest whose credit cards were stolen and used all over New Orleans that same day that our passports were stolen (I bet that's just a weird coincidence... ). The owner will do his absolute juvenile best to discredit you if you ever have a problem with the establishment. He did the same to us when we disputed the charges on our credit cards for our stay at the hostel after they refused a refund to us. I fully expect a ridiculous response to this review stating that we were drunk idiot patrons who disturbed the whole hostel for the duration of our stay (that we cut short by numerous days because we could not stand the brutal conditions) but that is plain nonsense.PLEASE READ PLENTY OF OTHER REVIEWS FOR THIS HELLHOLE TO GET AN IDEA FOR THE CHARACTER OF THIS GUY IF YOU DO NOT BELIEVE ME. We were never intoxicated while we stayed there and we were never a disturbance.
The bottom line is that if you have a reasonable expectation that you will not be robbed by the very people that are providing you with a place to stay, DO NOT EVER STAY HERE. You are more than likely safer sleeping on the streets of New Orleans.
- Official Description (provided by the hotel):
- St. Vincent Guest House is Under New Management!!! As of December 1, 2013 The Guest House will be operated under a new management team that is dedicated to improving both the aesthetics and overall condition of the entire establishment. Steps are being taken to bring this beautiful and historical building to its fullest potential and offer our guests a wonderful experience and comfortable stay. St. Vincent's is not a full service hotel, it is more of hostel/quaint budget hotel that is both economical and located in one of the best areas in the City of New Orleans. (The Lower Garden District) First opened in 1861 as a orphanage; the building has a distinct and colorful history that is worth exploring. The lobby is adorned with photos that reflect the history and show the building's usage over the last 100+ years. Each room has an individual decor and design scape that will make you feel as though you are walking into an era of Nola history gone by... The grounds are well kept and offer several areas for outdoor seating for morning coffee, an evening cigar or just great conversations... Our staff have been trained and are dedicated to providing each guest with the highest level of customer services with courtesy and a smile. Although there are not a great deal of amenities available, every guest will find that the Guest House offers a tremendous value for the price. We have both private sleeping rooms as well as dormitories available. There have been several negative reviews that have been posted in the past and those reviews have been duly noted and taken into consideration for action as we move towards improvements... Likewise, there have been several positive reviews from guests who have enjoyed their stay and the experience at the Guest House; and for that we are thankful! We look forward to this new era at St. Vincent's and welcome each and every guest with open arms... ... more less
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- Also Known As:
- St. Vincent`s Guest House Hotel New Orleans
- St Vincents Hotel
- St Vincents New Orleans
- St Vincent Guest House