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“Rip Off!!!” 3 of 5 stars
Review of Loft 523 New Orleans

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Loft 523 New Orleans
3.5 of 5 Hotel   |   523 Gravier Street, New Orleans, LA 70130 (Central Business District)   |  
Hotel amenities
Ranked #59 of 154 Hotels in New Orleans
2 reviews
5 helpful votes 5 helpful votes
“Rip Off!!!”
3 of 5 stars Reviewed May 13, 2012 via mobile

The location is good. The hotel itself is nice, has a cool vibe. The staff is a bit snooty and awkward. They're not very good at making you feel welcome here, or at the International House. But my BIGGEST complaint is the $60.00 hidden charges, that you are NOT made aware of until after you check in and they swipe your card! And don't plan on getting that money back until after you check out.(try like a week later) I also was charged $200.00 dollars on a bogus smoking accusation. And nobody would/could help me aside from the general manager who wasn't even available until the day we checked out. She wouldn't even confront us in person she had her front desk staff give me a reciept stating that the charge had been refunded. And then an hour later as I'm sitting in the lobby of her hotel, she calls my cell phone to let me know. The place is a joke and a rip off!

  • Stayed April 2012
    • 3 of 5 stars Value
    • 4 of 5 stars Location
    • 2 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 1 of 5 stars Service
Was this review helpful? Yes 4
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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212 reviews from our community

Traveler rating
    110
    59
    18
    17
    8
See reviews for
4
110
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39
Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (39)
Date | Rating
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English first
Fairfax, Virginia
Senior Contributor
30 reviews 30 reviews
18 hotel reviews
Reviews in 16 cities Reviews in 16 cities
20 helpful votes 20 helpful votes
5 of 5 stars Reviewed April 27, 2012

I've had some real disappointments in NOLA hotels -- but was very happy with Loft 523. It's a small little modern boutique hotel. They do have room service and a bar one block over at a sister property, so it's almost like you're staying in a little apartment building. Front desk staff were all very friendly and provided concierge type services. The space was excellent. Minimal, comfortable, high ceilings, big windows, comfy bed - sofa, huge bathroom with double-headed shower. I would def stay here again. Location was also great - CBD, a couple blocks from the quarter, close access to streetcars into garden district. This place is modern -- not for those looking for antebellum New Orleans

  • Stayed April 2012, traveled on business
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Houston, Texas
Contributor
15 reviews 15 reviews
14 hotel reviews
Reviews in 13 cities Reviews in 13 cities
13 helpful votes 13 helpful votes
4 of 5 stars Reviewed April 16, 2012

If you're looking for a quiet, yet close to the French Quarter, hotel this is the place for you! The rooms are very clean and modern and the staff is friendly and helpful. This hotel doesn't have any fancy amenities, no pool, no downstairs bar, but no fuss! Room Service is available from the neighboring International House. The French Quarter/Bourbon is an easy walking distance and the only noise you will hear at night are few and far between people walking on the street below. They also lock the doors at night with room key only front door access so it's very private. My boyfriend and I stayed here two nights for the Crescent City Classic. My only complaint would be the bathroom and bedroom has very low lighting. It was a little difficult to put on makeup but otherwise this hotel was great!

  • Stayed April 2012, traveled as a couple
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes 2
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Charlotte, NC
2 reviews
Reviews in 2 cities Reviews in 2 cities
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed April 9, 2012

We stayed at Loft 523 for 5 nights during the Final Four. Overall, we had a great experience with the staff- most were very attentive and went out of the way to help us during our time there. The rooms were very sleek, modern, and sexy. We'll definitely be back.

  • Stayed April 2012, traveled as a couple
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Atlanta, Georgia
2 reviews
Reviews in 2 cities Reviews in 2 cities
3 helpful votes 3 helpful votes
5 of 5 stars Reviewed April 1, 2012

My partner and I stayed at Loft 523 two weeks ago. We loved it. Not only is it cool but it is in a great location. Just a block from Canal and the French Quarter but QUIET so you can get some rest after all the fun.

The hotel is really a loft space. I've lived in lofts before and wish mine were as nice. It is VERY CLEAN and WELL MAINTAINED. The loft was HUGE as well at 600 square feet. The bathroom was spotless, large and the double shower was perfect. You won't find in any other room in NOLA that large without paying suite prices. Speaking of price...it's a bargain for what you get.

The staff was very helpful and accomodating as we had weird arrival and departure hours. They made several restaurant recommendations including Jon Besh's Luke which is two blocks away as well as Felix's for the best oysters in town (three blocks away).

We have found our new favorite place to stay in New Orleans and we will be back.

  • Stayed March 2012, traveled as a couple
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 3
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Plano, Texas
2 reviews
Reviews in 2 cities Reviews in 2 cities
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed March 28, 2012

We really enjoyed the hotel. It is a very quiet and quaint hotel with easy access to all the hot areas in New Orleans and the river. It is also really close to the trolley.

  • Stayed March 2012, traveled as a couple
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
New Orleans, Louisiana, United States
Reviewer
3 reviews 3 reviews
4 of 5 stars Reviewed March 24, 2012

If you're looking for a low key, modern, boutique hotel in a great location, this is the spot. Just read the other reviews. The good ones are true.

  • Stayed March 2012, traveled on business
    • 3 of 5 stars Value
    • 5 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about Loft 523 New Orleans

Address: 523 Gravier Street, New Orleans, LA 70130
Location: United States > Louisiana > New Orleans > Central Business District
Amenities:
Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Free High Speed Internet ( WiFi ) Room Service Shuttle Bus service Suites Wheelchair access
Hotel Style:
#51 Romantic Hotel in New Orleans
#63 Business Hotel in New Orleans
Price Range (Based on Average Rates): $$
Hotel Class:3.5 star — Loft 523 New Orleans 3.5*
Number of rooms: 17
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Also Known As:
Loft 523 New Orleans Hotel New Orleans
Loft 523 Hotel New Orleans
New Orleans Loft 523

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