The location is good. The hotel itself is nice, has a cool vibe. The staff is a bit snooty and awkward. They're not very good at making you feel welcome here, or at the International House. But my BIGGEST complaint is the $60.00 hidden charges, that you are NOT made aware of until after you check in and they swipe your card! And don't plan on getting that money back until after you check out.(try like a week later) I also was charged $200.00 dollars on a bogus smoking accusation. And nobody would/could help me aside from the general manager who wasn't even available until the day we checked out. She wouldn't even confront us in person she had her front desk staff give me a reciept stating that the charge had been refunded. And then an hour later as I'm sitting in the lobby of her hotel, she calls my cell phone to let me know. The place is a joke and a rip off!
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- Also Known As:
- Loft 523 New Orleans Hotel New Orleans
- Loft 523 Hotel New Orleans
- New Orleans Loft 523