Best to text the number on the website to reserve a tour. You can also leave a vm, but it may not be returned right away. To get an actual person on the line, I had to call before 9am CT and spoke with Sarah.
We were in NOLA during Mardi Gras week and had planned to take several of these tours starting with the day we arrived. Due to a huge delay of our flight in, we had to cancel the tours, however, I am still rating this as excellent because Sarah spent over 30 minutes on the phone with me telling me about different sites to see in the area and also helping me find some other touring companies that offered tours she didn't offer. She was also very helpful with telling me some tips for Mardi Gras and general tourist-based advice for seeing NOLA.
If you go during Mardi Gras, be advised that the tour schedule is altered. I definitely plan on booking a tour with Sarah the next time I am in town.
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