Stayed 2 nights here on my first ever trip to New Orleans and it was fabulous! From the second we walked through the door, the staff outdid themselves. Our room was great, clean, comfy, just perfect. I think they were having a problem with the a.c. while we were there because we got a call from the front desk asking if we were cool enough and letting us know they were working on it. We even had them take photos of us in the hotel lobby before we went out for the evening and we got some great restaurant recommendations also. And they called a cab for us both nights we were there. The location couldn't be any better for the french quarter. Unfortunately, we never made it downstairs for breakfast in time (we stayed out pretty late and couldn't wake up that early!) We did use the free internet though and that worked fine. I will definitely stay here again the next time I visit N.O.