I cannot say enough about the quality customer service provided at this hotel. Before our arrival a hotel representative called to verify our reservation and ensure we had directions to the hotel. The representative informed me about the cost of parking at 17.00 per night. We arrived and were quickly greeted by the front desk staff. A staff member had a cart ready to grab our bags out of the car which we parked out front at the curbside. This was most appreciated as the winds were high and rain was pouring down. These people are so incredibly hospitable that by the time we reached our room we were acquainted with the staff members including the manager. We were given three recommendations for eateries within walking distance from the hotel and handed a walking map. The staff members are very knowledgeable about tours, culture, and directions around the city.
Our room included a seating area, small kitchenette with a microwave and refrigerator. The room was well furnished and clean. It accommodated all of our basic needs. We were on the second floor with a room facing the street. We could hear street noise but it was not horrible. There may be less noise on a higher level floor or a room not facing the street.
The location is ideal because it is within walking distance of the French Quarter and trolley stops.
Overall, I will return to the Quality Inn. They really know how to make people feel at home away from home.
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- Also Known As:
- Quality Inn & Suites Downtown Hotel New Orleans
- Quality Inn And Suites Downtown
- Quality Inn Downtown
- Quality Inn New Orleans
- New Orleans Quality Inn