Let me start by affirming, as a frequent and experienced traveler, that considering the overall experience, this is one of the best hotels that I’ve stayed in at any time. There are things that I look for in a hotel: is it clean? is the water pressure good? can the room be gotten to a comfortable temperature? is it reasonably quiet? is it safe? does the internet work? The answer to all these things for this Quality Inn is “yes” but there is so much more that makes this a special place. The previous reviews are so positive and effusive that I wondered if they were exaggerated. They are not.
My choice of this hotel was based on the previous reviews here, which were almost uniformly positive, and the very reasonable price. Others of our party stayed nearby in hotels that were much, much more expensive but I’m sure they did not get as much for their greater expense as we got for our lesser. Our parking was cheaper, our internet was free, and there was a free continental breakfast. And I can’t imagine a hotel staff anywhere as fine as at this hotel.
Since New Orleans is a major destination, let me spend some time and describe this hotel adequately so you can understand why this experienced traveler likes this location so much.
ACCESS: Let’s start with some access information: this is an “office tower” hotel on a one-way public street with no special vehicle curb cut or access. When you arrive, you park on the curb in front of the hotel and walk 10 feet to the lobby. The street parking is marked and available and there’s no problem leaving your car there while you go up to your room, and the staff will tell you so. It is important to note that the overnight parking deck for this hotel is not immediately next door but a half block past the hotel. It is $17/day, payable to the hotel – they will give you a pass that will get you into and out of the lot. The parking is by valet at the lot but you have unlimited in-an-out privileges under the hotel’s permit. Other lots in the area are about the same price but without access to your vehicle and no in-and-out privileges. So go to the hotel before you park your car and get your permit. My experience with the parking garage personnel was uniformly positive.
SAFETY: Despite being in a downtown location, I felt completely safe in the hotel at all times and was unconcerned about walking down for my car. Women walking alone might be a little nervous, but I don’t believe that the walk is not safe and I believe that if you were really concerned, one of the bellmen would escort you down – that is the kind of people that work at the facility. The hotel has 24-hour security and at one time when I left my room in the middle of the night, I encountered the security officer patrolling the floors. The hotel is 3½ blocks from Bourbon Street and I felt quite safe walking over to the French Quarter at all hours of the day and night.
CHECK-IN and OUT: Upon our arrival, when I parked on the curb, I was greeted and immediately told, “Don’t worry about your car, leave it there, it’s safe.” I was checked in and due to being in New Orleans for a special occasion, the desk clerk searched around and found us a suite and upgraded us at no extra charge. I was just stunned at the pro-active kindness, and that upgrade really made our multi-day stay a great deal more pleasurable and special. Our luggage was unloaded and carried to our room efficiently by the bellman and then the gentleman walked me down to the corner and showed me where and how to park and explained the process. While I parked the car, my partner came down to the lobby and was given some brochures and a marked map with area information. When time came for checkout, the process was quick and easily explained. I had told them that I would be leaving early and the paperwork was already prepared and waiting. I imagine the entire checkout time was no more than 45 seconds.
THE ROOM: I would be prepared to say that our room might be cleaner than my house on any given day, up to and including the baseboards, the corners and the bathroom. No sign of rust, mold, or dirt. The furniture was typical hotel furniture but neither it nor the carpet was unduly worn. The suite contained refrigerator, microwave, sink and cabinets, so this could be an extended stay dream if you’re going to be there for a few days. I was able to get the room cool enough to satisfy even me. The bed was comfortable with plenty of fluffy pillows. The television signal was clear and there were plenty of channels. In a suite, there are televisions in both the bedroom and the sitting room. The internet was easy to access, fast and reliable – and wireless (contrary to an earlier posting). Internet access is important to me and this was as good as any that I’ve had a hotel – and free, which is unusual for a downtown hotel. The bathroom was very clean, and the water pressure (and I was on an upper floor) was as good as any that I’ve ever had in a hotel. The room was easily quiet enough to sleep. At night there were people driving around in the area with loud radios playing that were readily audible even several floors up. I carry a fan for “white noise” purposes and that overcame the exterior noise.
AMENITIES: The hotel offers a continental breakfast that was quite satisfactory, if not special. In the corner of the same building is a Subway sandwich shop with direct access from the hotel if you need something and don't want to leave the building. There are a couple of drugstores no further than two blocks away and plenty of other on-street downtown stores and restaurants, not to mention the French Quarter only a few blocks away.
This hotel is the kind of jewel that one finds from time to time that is a outstanding value and outstanding facility and with an outstanding staff – and in a great location. I unreservedly recommend this hotel.