This was our first year taking our group to the Crowne Plaza and also our first year with NO COMPLAINTS about the hotel from any of our guests. Needless to say... they can count on our booking YEAR AFTER YEAR!
The service was FANTASTIC. Everything was great with the checkin. All of the room keys were ready as we requested AND our rooms were on the Upper Floors OR Away from Bourbon Street with was perfect. Jeronica & Pamela at the front desk handled the couple of issues that we had with no problem, basically because we had guys that had a King Bed... and you know how upset they can be with that. Personally, Jeronica deserves a special something because she was able to handle the most difficult problems with ease and with no frustration when the other front desk personnel were easy to become frustrated with the problems that occured. She said there was not a Front Desk Manager on duty, but she was great and made some exceptions to make our guests happy.
The rooms look just the way they do on the website.
The only problem was with a mouse in our room (we were a little freaked out). But the manager had someone come up and set some traps. I guess you can only expect it being so close to Bourbon street.
We really enjoyed ourselves.
Tamika N. Crider - Travel Agent
Group Travel Specialist
On The Go, LLC
- Official Description (provided by the hotel):
- Come experience 'Southern Hospitality' at 'The Place to Meet' in New Orleans! The Astor Crowne Plaza Hotel-New Orleans is located at the gateway to the world-famous French Quarter at the corner of historic Bourbon and Canal streets. Our location is unsurpassed in 'The Big Easy' and is within walking distance to all the downtown attractions and world-renowned restaurants! Enjoy the perfect blend of old world charm infused with modern luxury and convenience! This non-smoking 693 room, 4-diamond New Orleans hotel will welcome you with our warm and friendly staff, 24-hour in-room dining service, concierge and business services, valet parking, bell services, out-door pool, and fitness center. The Astor Crowne Plaza Hotel-New Orleans is honored to host Dickie Brennan's newest restaurant, the Bourbon House, offering seafood entrees and classic New Orleans Creole Cuisine. As the locals say Laissez les Bon Temps Rouler - Let the Good Times Roll at the Astor Crowne Plaza Hotel in New Orleans! ... more less
- Reservation Options:
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- Also Known As:
- Astor Crowne Plaza
- Crowne Plaza New Orleans