We are a mid-30's couple and were a little concerned about staying right on Bourbon St. in the thick of things, as we haven't been in a "party" mode for quite a while. 3-night stay (Thur - Sun) in mid-March.
When we first arrived, we were given a 2nd floor room right above Bourbon. Thanks to some advice from the bellman concerning the noise, no way we were staying this close to Bourbon!!!! So, we trudged down to the front desk to request a room off of Bourbon. Like another reviewer experienced, we were told to try a new room that was off Bourbon, but when we got to the new room, it was still on Bourbon. The front desk outright lied. My guess is that they only give you rooms off of Bourbon if you REALLY complain a lot.
Anyway, the room they gave us was on the 7th floor and this worked perfectly. No problem with noise if you are above the 5th floor or so. Saturday night a street band played loudly until about 11PM, but that was it. The rest of the stay was as quiet as could be within the room.
Great room, excellent beds! Very friendly staff overall.....except for the front desk.
It seems like the front desk staff are trained to be non-compliant with an attitude. Take home message: Get what you want and don't worry about offending them. Do what you have to do and treat them exactly the way they treat you; that is, with no respect whatsoever.
When I go back to this hotel (and I will), I will take great pleasure in making the front desk staff miserable every chance I get. They deserve it.
OK, so anyway, great stay overall. Would definitely go back. Excellent location and lots of sleep when we wanted it!
- Official Description (provided by the hotel):
- Come experience 'Southern Hospitality' at 'The Place to Meet' in New Orleans! The Astor Crowne Plaza Hotel-New Orleans is located at the gateway to the world-famous French Quarter at the corner of historic Bourbon and Canal streets. Our location is unsurpassed in 'The Big Easy' and is within walking distance to all the downtown attractions and world-renowned restaurants! Enjoy the perfect blend of old world charm infused with modern luxury and convenience! This non-smoking 693 room, 4-diamond New Orleans hotel will welcome you with our warm and friendly staff, 24-hour in-room dining service, concierge and business services, valet parking, bell services, out-door pool, and fitness center. The Astor Crowne Plaza Hotel-New Orleans is honored to host Dickie Brennan's newest restaurant, the Bourbon House, offering seafood entrees and classic New Orleans Creole Cuisine. As the locals say Laissez les Bon Temps Rouler - Let the Good Times Roll at the Astor Crowne Plaza Hotel in New Orleans! ... more less
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- Also Known As:
- Astor Crowne Plaza
- Crowne Plaza New Orleans