My husband and I stayed one night at the Astor. The location is great -- within walking distance to most places in the French Quarter. We were pleasantly surprised by the size and decor of the room but immediately realized that the AC was not working properly. My husband called the front desk and was told that the AC has a "sensor" that adjusts the temperature when you enter the room and it should cool off within 30 minutes -- needless to say, this was a concocted excuse for poor maintenance, and the room never cooled off. Also, while taking a shower, the water would turn completely off and then back on again - quite annoying!! Last, but not least, the valet parking is a nightmare. After checking out, we stood in line for 30 minutes at the valet stand to get our car. When we finally got to the counter to give them our ticket, we were told that it would be at least 30 minutes before our car would be brought to us. A shuttle was available to take us to the remote parking lot (6 blocks away) to retrieve our car -- we chose this option and discovered that although we had paid over $31 for valet parking, we had to go get our own car from a public parking lot that had a sign posted "$3.00 per day parking." If we had known this, we would have gladly parked our own car and walked to the hotel. Needless to say, we will find another option for our next visit to New Orleans.
- Official Description (provided by the hotel):
- Come experience 'Southern Hospitality' at 'The Place to Meet' in New Orleans! The Astor Crowne Plaza Hotel-New Orleans is located at the gateway to the world-famous French Quarter at the corner of historic Bourbon and Canal streets. Our location is unsurpassed in 'The Big Easy' and is within walking distance to all the downtown attractions and world-renowned restaurants! Enjoy the perfect blend of old world charm infused with modern luxury and convenience! This non-smoking 693 room, 4-diamond New Orleans hotel will welcome you with our warm and friendly staff, 24-hour in-room dining service, concierge and business services, valet parking, bell services, out-door pool, and fitness center. The Astor Crowne Plaza Hotel-New Orleans is honored to host Dickie Brennan's newest restaurant, the Bourbon House, offering seafood entrees and classic New Orleans Creole Cuisine. As the locals say Laissez les Bon Temps Rouler - Let the Good Times Roll at the Astor Crowne Plaza Hotel in New Orleans! ... more less
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- Also Known As:
- Astor Crowne Plaza
- Crowne Plaza New Orleans