The service and location of this hotel were good. If this hotel had a little more attention to detail it would have been much better, as the rooms were large. We also got a good deal online (less then $100/night), and if I had paid more I would have been more upset. Unfortunately, the person who had been in our room before us had partied a little too hard over Mardi Gras. The bathroom has brown "stuff" on the door and shower curtain, and the bed pad was stained as well. We had to call housekeeping to change the bed that night (Denise was great) and then the next day had to re-request that shower curtain be changed (which it was) and the room be better cleaned (which it wasn't). Forget the pool - its like 10'x5'. The concierge was awful, as they often are, and is obviously getting kickbacks from the restaurants. FYI - don't bother to eat on Bourbon Street. Restaurants Herbsaint, Gumbo Shop and Olivers (2 blocks from hotel) were excellent. It is important to remember New Orleans is still unsafe in certain areas. We chatted with a local who turned out to be a prosecutor - she said try not to carry a purse, if you get mugged give them the purse (she stressed this as more then usual common sense, like she's seen what happens) and definitely stay in the french quarter area at night. We did venture out via the streetcar at like 9pm, in well-traveled areas, but you had to be careful. We even had a local couple advise us to go down a different street as a "sketchy" person had just gone down a road were were about to take, in a very nice section of the FQ. Don't let the warnings scare you though - Nawlin's is a great time and safe as long as you use common sense. I just was surprise how some people really warned you about safety, and other's never mentioned it (our concierge never mentioned safety even after we asked about a restaurant that was in an area you shouldn't be in unless you were parking valet).
- Official Description (provided by the hotel):
- Come experience 'Southern Hospitality' at 'The Place to Meet' in New Orleans! The Astor Crowne Plaza Hotel-New Orleans is located at the gateway to the world-famous French Quarter at the corner of historic Bourbon and Canal streets. Our location is unsurpassed in 'The Big Easy' and is within walking distance to all the downtown attractions and world-renowned restaurants! Enjoy the perfect blend of old world charm infused with modern luxury and convenience! This non-smoking 693 room, 4-diamond New Orleans hotel will welcome you with our warm and friendly staff, 24-hour in-room dining service, concierge and business services, valet parking, bell services, out-door pool, and fitness center. The Astor Crowne Plaza Hotel-New Orleans is honored to host Dickie Brennan's newest restaurant, the Bourbon House, offering seafood entrees and classic New Orleans Creole Cuisine. As the locals say Laissez les Bon Temps Rouler - Let the Good Times Roll at the Astor Crowne Plaza Hotel in New Orleans! ... more less
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- Also Known As:
- Astor Crowne Plaza
- Crowne Plaza New Orleans