I was very concerned after reading the reviews and almost changed my reservation. Fortunately I did not because our stay was great. The check-in assistance from Kim was excellent. She was friendly and very professional. The room was not on the Bourbon side,so it was quiet. The rooms are outdated but the room was clean. The mattress was firm but comfortable. There were earlier reviews complaining about the air conditioner and room keys not working, but we did not experience that. We did not eat on site but did spend time at the bar. The staff there were friendly and very helpful in the bar area. The location is EXCELLENT! Directly on Bourbon but at the very beginning of Bourbon. The only complaint is that while sitting in the lobby on 2 occasions we saw a mouse. The staff are very comfortable with seeing mice, because they were not alarmed. I on the other hand was very concerned. I would ask that management take a look at this.
- Official Description (provided by the hotel):
- Come experience 'Southern Hospitality' at 'The Place to Meet' in New Orleans! The Astor Crowne Plaza Hotel-New Orleans is located at the gateway to the world-famous French Quarter at the corner of historic Bourbon and Canal streets. Our location is unsurpassed in 'The Big Easy' and is within walking distance to all the downtown attractions and world-renowned restaurants! Enjoy the perfect blend of old world charm infused with modern luxury and convenience! This non-smoking 693 room, 4-diamond New Orleans hotel will welcome you with our warm and friendly staff, 24-hour in-room dining service, concierge and business services, valet parking, bell services, out-door pool, and fitness center. The Astor Crowne Plaza Hotel-New Orleans is honored to host Dickie Brennan's newest restaurant, the Bourbon House, offering seafood entrees and classic New Orleans Creole Cuisine. As the locals say Laissez les Bon Temps Rouler - Let the Good Times Roll at the Astor Crowne Plaza Hotel in New Orleans! ... more less
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- Also Known As:
- Astor Crowne Plaza
- Crowne Plaza New Orleans