The hotel was OK, nothing spectacular, although the location is prime. Stayed here w/ my husband during a conference at the end of April 2004. (Would have preferred to stay at the Marriott just a few steps next door, but they were already booked and their price was slightly higher). Our hotel room had some sort of leak which made the carpeting near our bed soaking wet the 2nd night we stayed there. We informed the front desk who sent someone up later that day, but we were told it couldn't be fixed during the remainder of our stay. We thought management would have at least offered to move us to another room, but they didn't. Also, I was trying to mail a package during our stay there. I asked about 3 different staff people for directions to the Post Office, and believe it or not, none of them were sure exactly where it was! They gave me 3 different locations/directions, and I never did find it. Finally, I asked another person at the front desk, who then told me that they could mail it out for me from the hotel. So I left the package, which contained highly important information and a check, with the front desk representative. 2 months later, the package still HAS NOT been delivered to the recipient! Quite appalling. I called the hotel and they could not locate the package. I was told that mail wasn't the most reliable in the New Orleans area (be aware). Needless to say, I had to put a "stop-payment" on the check, but the hotel didn't offer to compensate me on anything. I highly doubt we would ever stay in this hotel again, nor would we recommend it to any of our friends or family.
- Official Description (provided by the hotel):
- Come experience 'Southern Hospitality' at 'The Place to Meet' in New Orleans! The Astor Crowne Plaza Hotel-New Orleans is located at the gateway to the world-famous French Quarter at the corner of historic Bourbon and Canal streets. Our location is unsurpassed in 'The Big Easy' and is within walking distance to all the downtown attractions and world-renowned restaurants! Enjoy the perfect blend of old world charm infused with modern luxury and convenience! This non-smoking 693 room, 4-diamond New Orleans hotel will welcome you with our warm and friendly staff, 24-hour in-room dining service, concierge and business services, valet parking, bell services, out-door pool, and fitness center. The Astor Crowne Plaza Hotel-New Orleans is honored to host Dickie Brennan's newest restaurant, the Bourbon House, offering seafood entrees and classic New Orleans Creole Cuisine. As the locals say Laissez les Bon Temps Rouler - Let the Good Times Roll at the Astor Crowne Plaza Hotel in New Orleans! ... more less
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- Also Known As:
- Astor Crowne Plaza
- Crowne Plaza New Orleans