We just returned from a 4 night stay at the Crowne Plaza Hotel Astor. We found all the hotel staff to be polite and friendly. We were greeted by everyone...front desk, concierge, housekeeping, room service, valets...with a smile, and they were all helpful and polite. We had booked a room with a king size bed, and found the room to be clean and a good size. Our room overlooked the pool deck, but otherwise had no view. This really isn't an issue for us though. The room was clean and neat, and offered some simple amenities. The coffee maker was broken, but they quickly replaced it when we informed them.
The hotel is conveniently located next to the French Quarter. If you go out the front door and turn right, you will arrive at the corner of Bourbon Street; turn left and you arrive on the corner of Royal. There is even a street access side door to Bourbon Street that stays unlocked until 11pm. Plenty of shopping and food close by, and the hotel has a restaurant attached. We didn't try the hotel restaurant, but we did order room service for breakfast 2 mornings. Price for breakfast was comparable to the local restaurants, and you get generous servings. They offer 24 hour room service as well.
The concierge is available until 5pm every day, and you can book tours directly through him. We booked a swamp tour through him, and had a good experience.
We used the valet service for the car to cut down on hassle, and found no issues with the service.
Over all, a very nice hotel in a great location if you want to be close to the French Quarter, shopping, and restaurants.
- Official Description (provided by the hotel):
- Come experience 'Southern Hospitality' at 'The Place to Meet' in New Orleans! The Astor Crowne Plaza Hotel-New Orleans is located at the gateway to the world-famous French Quarter at the corner of historic Bourbon and Canal streets. Our location is unsurpassed in 'The Big Easy' and is within walking distance to all the downtown attractions and world-renowned restaurants! Enjoy the perfect blend of old world charm infused with modern luxury and convenience! This non-smoking 693 room, 4-diamond New Orleans hotel will welcome you with our warm and friendly staff, 24-hour in-room dining service, concierge and business services, valet parking, bell services, out-door pool, and fitness center. The Astor Crowne Plaza Hotel-New Orleans is honored to host Dickie Brennan's newest restaurant, the Bourbon House, offering seafood entrees and classic New Orleans Creole Cuisine. As the locals say Laissez les Bon Temps Rouler - Let the Good Times Roll at the Astor Crowne Plaza Hotel in New Orleans! ... more less
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- Also Known As:
- Astor Crowne Plaza
- Crowne Plaza New Orleans