We booked our room through Southwest Airlines, rather than directly through the hotel. When we arrived, the front desk attendant was extremely helpful, providing us with maps, etc, as well as answering tons of questions that we had. We went up to our room and found that it had 2 queen beds instead of the king bed we had requested. We called the front desk and got the same person that had checked us in. She found our reservation and didn't see any request for a king bed. She asked if we had booked directly through the hotel and I said no. She said NO PROBLEM! She told us to come back down to the lobby and she would find us the room we requested. Within a few minutes, we had exactly the room we had requested. When you step out the front door of this hotel, you are right on the trolley line and on Bourbon Street. We were able to walk just about everywhere we wanted to see things. In addition to the front desk being wonderful, he concierge was also extremely helpful. When we had to leave for the airport, the valet in front got us a cab and we were on our way. We wish we had been able to spend more than 2 nights there, but we will be back. Everything about this hotel was great and we will definitely stay there again anytime we are in New Orleans.
- Official Description (provided by the hotel):
- Come experience 'Southern Hospitality' at 'The Place to Meet' in New Orleans! The Astor Crowne Plaza Hotel-New Orleans is located at the gateway to the world-famous French Quarter at the corner of historic Bourbon and Canal streets. Our location is unsurpassed in 'The Big Easy' and is within walking distance to all the downtown attractions and world-renowned restaurants! Enjoy the perfect blend of old world charm infused with modern luxury and convenience! This non-smoking 693 room, 4-diamond New Orleans hotel will welcome you with our warm and friendly staff, 24-hour in-room dining service, concierge and business services, valet parking, bell services, out-door pool, and fitness center. The Astor Crowne Plaza Hotel-New Orleans is honored to host Dickie Brennan's newest restaurant, the Bourbon House, offering seafood entrees and classic New Orleans Creole Cuisine. As the locals say Laissez les Bon Temps Rouler - Let the Good Times Roll at the Astor Crowne Plaza Hotel in New Orleans! ... more less
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- Also Known As:
- Astor Crowne Plaza
- Crowne Plaza New Orleans