Hotel is a great location to the French Quarter, and the rooms and lobby areas are very nice. Staff was really helpful during check in etc especially as it busy being so close to Mardi Gras. However, the breakfast was a disgrace for the type/class of hotel. There was a 30-45 minute wait - not due to being full, but due to under staffed! Do they not know how many are staying at the hotel so as to anticipate a crowd? Do they not know it's Mardi Gras?? We ended up ordering from the bar and sitting in the bar area. Now, the food was fine, and the girl behind the bar (alone) was terrific and doing the best she could but appalling from a CP not to have sufficient staff to cater for guests. People we spoke went elsewhere, as did friends of ours. There was a whole section of the restaurant unused due to a lack of planning.
- Official Description (provided by the hotel):
- Come experience 'Southern Hospitality' at 'The Place to Meet' in New Orleans! The Astor Crowne Plaza Hotel-New Orleans is located at the gateway to the world-famous French Quarter at the corner of historic Bourbon and Canal streets. Our location is unsurpassed in 'The Big Easy' and is within walking distance to all the downtown attractions and world-renowned restaurants! Enjoy the perfect blend of old world charm infused with modern luxury and convenience! This non-smoking 693 room, 4-diamond New Orleans hotel will welcome you with our warm and friendly staff, 24-hour in-room dining service, concierge and business services, valet parking, bell services, out-door pool, and fitness center. The Astor Crowne Plaza Hotel-New Orleans is honored to host Dickie Brennan's newest restaurant, the Bourbon House, offering seafood entrees and classic New Orleans Creole Cuisine. As the locals say Laissez les Bon Temps Rouler - Let the Good Times Roll at the Astor Crowne Plaza Hotel in New Orleans! ... more less
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- Also Known As:
- Astor Crowne Plaza
- Crowne Plaza New Orleans