We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.
We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.

“Good outweighs the bad” 4 of 5 stars
Review of Crowne Plaza Hotel Astor-New Orleans

Best prices for your stay
Enter dates for best prices
Check In mm/dd/yyyy Check Out mm/dd/yyyy
Show Prices
Compare best prices from top travel sites
and 8 more sites!
Save
You added Crowne Plaza Hotel Astor-New Orleans to your Saves list
Crowne Plaza Hotel Astor-New Orleans
4.0 of 5 Hotel   |   739 Canal Street at Bourbon, New Orleans, LA 70130 (Central Business District)   |  
Hotel website
  |  
Hotel deals
  |  
  |  
Hotel amenities
Special Offer
Save 10-30%
Ranked #111 of 155 Hotels in New Orleans
Longview, Texas
Level Contributor
50 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 18 helpful votes
“Good outweighs the bad”
4 of 5 stars Reviewed November 20, 2013

Very nice hotel near the French Quarter usually priced more reasonably that comparable hotels in this area. The rooms in the main part of the hotel are clean and spacious. The staff is very helpful.

The big challenge of this hotel is its location on busy Canal Street which makes dropping off and picking up your vehicle a minor nightmare when traffic is heavy. Vehicles are parked several blocks away and valet is really the only option. I must say though, the valet staff does a great job of trying to make up for this challenge so unless you are getting your vehicle several times during your stay (probably unnecessary because so much is within walking distance) then this hotel is still a great choice.

Room Tip: Rooms in the main building are superior
See more room tips
  • Stayed November 2013, traveled with family
    • 5 of 5 stars Value
    • 4 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Write a Review

2,234 reviews from our community

Traveler rating
    665
    689
    470
    244
    166
See reviews for
289
639
77
528
Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    3.5 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    4 of 5 stars
Traveler tips help you choose the right room.   Room tips (562)
Date | Rating
  • Chinese (Traditional) first
  • Dutch first
  • English first
  • French first
  • German first
  • Italian first
  • Japanese first
  • Polish first
  • Portuguese first
  • Russian first
  • Spanish first
  • Any
English first
Basking Ridge, New Jersey
Level Contributor
45 reviews
16 hotel reviews
common_n_hotel_reviews_1bd8 25 helpful votes
4 of 5 stars Reviewed November 19, 2013

As an IHG Gold Elite member, I am used to nice upgrades at member hotels and truly appreciate it. Well it appears that the room I was originally given on the executive floor disappeared when I arrived, and was given a room in the historic wing. The room I was given looked over another window and had no ambient light. I appreciated the fact that I was still given access to the executive lounge for breakfast in the other wing. The breakfast was a bit unusual, it had eggs on one day and breakfast meat the next but never the two together.
Another issue with the room was that the thermostat controlling room temperature did not work. The room remained at 66 degrees no matter what I did. Also the room had a chair an ottoman that were stuck in the corner of the room and totally unusable.
During my stay, the front desk staff as well as the staff in the breakfast lounge were awesome. Extremely friendly and helpful.
While sounding negative, I give this Crowne Plaza 4 out of 5 stars. I am sure you could do much worse at many other hotels with this great location.

Room Tip: ask for a room in the canal wing.
See more room tips
  • Stayed November 2013, traveled on business
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Katy, Texas
Level Contributor
59 reviews
29 hotel reviews
common_n_hotel_reviews_1bd8 24 helpful votes
4 of 5 stars Reviewed November 18, 2013

Hotel is located on the corner of Canal St and Bourbon Street. Great access to the many restaurants and buzz of Bourbon street.

Hotel was clean with some old world charm. Was given a room on the fourth floor (445) this is the club floor that was quite large and spacious. Definitely would return.

Room Tip: Room 445 is very large and spacious.
See more room tips
  • Stayed November 2013, traveled on business
    • 5 of 5 stars Value
    • 4 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
San Antonio, Texas, United States
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 stars Reviewed November 18, 2013

The staff were wonderful, helpful, and friendly. In the morning, you get to meet Pamela Green, who is a delight at the Breakfast Lounge. She was nice, professional, and helpful. The entire staff make sure you have a great time and glad to help with anything. They were especially helpful to what places locally for food and fun. I would recommend this hotel.

  • Stayed November 2013, traveled with family
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Austin, Texas, United States
Level Contributor
43 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 10 helpful votes
4 of 5 stars Reviewed November 13, 2013

Right at the corner of Canal and Bourbon which as you might know is a perfect place to be! It is a short walk to anywhere!! We even walked to the basketball game.The staff was very attentive and the gym was a nice plus. The room was wonderfully decorated with exposed brick and had a nice modern look to it.We will stay here again!

Room Tip: We were on the 2nd floor facing Canal which meant you could hear people on the street, but we liked...
See more room tips
  • Stayed November 2013, traveled as a couple
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
New Orleans, Louisiana
Level Contributor
17 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 13 helpful votes
4 of 5 stars Reviewed November 10, 2013

We were staying one night in the quarter for my husband's 40th birthday, just two couples and no kids. The location can't be beat. Right near Bourbon but it's not noisy, and you're on Canal so you're not far from anything. The hotel lobby was busy, the front desk clerk did not say hello or anything. He waved me over and was helping another clerk with something. He took my ID from me and checked me in without saying anything until he gave me the room number and wifi info. That aside everything else was great.
The room had two queens, a nice bonus was the gift of ear plugs and sleep stuff (lotion, room spray and leg balm). The room was clean but the bathtub looked a little beat, I think just because it was showing it's age. Parking was reasonable for a FQ/Canal St hotel. And we got our car in less then 10 minutes, which is the fastest I've seen for any hotel. I would stay there again.

Room Tip: 12th floor was quiet and had a great view from rooms on either side.
See more room tips
  • Stayed November 2013, traveled as a couple
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 3 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
FW, TX
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 stars Reviewed November 9, 2013

Just wanted to give a shout out to Ms. Pamela Green at the Crowne Plaza in New Orleans. She was extremely personable and helpful to all guests. She happily engaged visitors and welcomed them to her city while eagerly chatting with all about theirs. And she was more than happy to accommodate special requests.
Wonderful service like that makes me willing to write a review over 3months after my visit!

  • Stayed July 2013, traveled on business
    • 3 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
mm/dd/yyyy mm/dd/yyyy
Price Your Stay
Hotels you might also like...

Been to Crowne Plaza Hotel Astor-New Orleans? Share your experiences!

Write a Review Add Photos & Videos

Additional Information about Crowne Plaza Hotel Astor-New Orleans

Address: 739 Canal Street at Bourbon, New Orleans, LA 70130
Phone Number:
Location: United States > Louisiana > New Orleans > Central Business District
Amenities:
Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Restaurant Room Service Suites Swimming Pool Wheelchair access
Hotel Style:
#27 Luxury Hotel in New Orleans
Price Range (Based on Average Rates): $$
Hotel Class:4 star — Crowne Plaza Hotel Astor-New Orleans 4*
Number of rooms: 707
Official Description (provided by the hotel):
Come experience 'Southern Hospitality' at 'The Place to Meet' in New Orleans! The Astor Crowne Plaza Hotel-New Orleans is located at the gateway to the world-famous French Quarter at the corner of historic Bourbon and Canal streets. Our location is unsurpassed in 'The Big Easy' and is within walking distance to all the downtown attractions and world-renowned restaurants! Enjoy the perfect blend of old world charm infused with modern luxury and convenience! This non-smoking 693 room, 4-diamond New Orleans hotel will welcome you with our warm and friendly staff, 24-hour in-room dining service, concierge and business services, valet parking, bell services, out-door pool, and fitness center. The Astor Crowne Plaza Hotel-New Orleans is honored to host Dickie Brennan's newest restaurant, the Bourbon House, offering seafood entrees and classic New Orleans Creole Cuisine. As the locals say Laissez les Bon Temps Rouler - Let the Good Times Roll at the Astor Crowne Plaza Hotel in New Orleans! ... more   less 
Reservation Options:
TripAdvisor is proud to partner with Expedia, IHG, Booking.com, Travelocity, Orbitz, Odigeo, Otel, Hotels.com, Priceline and Agoda so you can book your Crowne Plaza Hotel Astor-New Orleans reservations with confidence. We help millions of travelers each month to find the perfect hotel for both vacation and business trips, always with the best discounts and special offers.
Also Known As:
Astor Crowne Plaza
Crowne Plaza New Orleans

Owners: What's your side of the story?

If you own or manage Crowne Plaza Hotel Astor-New Orleans, register now for free tools to enhance your listing, attract new reviews, and respond to reviewers.