Yes I know I'm staying in a downtown hotel, but for the cost I expected better. Rooms are plain, but clean, and in need of redecorating. Not well equipped and it annoys me having to pay for wireless internet. Many expensive hotels charge for it and in todays world it should be included.My issue was not the noise from Bourbon Street, I didn't hear any, but unusual mechanical and electrical noise. I guess my first clue should have been the earplugs provided. That's a first for me at any hotel, including airport ones. There is normal airconditioner/mechanical noise and that was not a problem. The first room I kept on being woken by a funny whooshing noise that was unpredictable and very annoying. They changed rooms the next day and the second room was worse. I could not change room temperature and there was a piercing electrical buzzing noise from a speaker near the door. I complained the next day and heard nothing back. I complained again and they adjusted the temperature but I still could not control it. Nothing was done about the noise so I slept with ear plugs and a pillow over my head! On a side note I was encouraged to write a review when I arrived, I don't think this was quite what they wanted though.
- Official Description (provided by the hotel):
- Come experience 'Southern Hospitality' at 'The Place to Meet' in New Orleans! The Astor Crowne Plaza Hotel-New Orleans is located at the gateway to the world-famous French Quarter at the corner of historic Bourbon and Canal streets. Our location is unsurpassed in 'The Big Easy' and is within walking distance to all the downtown attractions and world-renowned restaurants! Enjoy the perfect blend of old world charm infused with modern luxury and convenience! This non-smoking 693 room, 4-diamond New Orleans hotel will welcome you with our warm and friendly staff, 24-hour in-room dining service, concierge and business services, valet parking, bell services, out-door pool, and fitness center. The Astor Crowne Plaza Hotel-New Orleans is honored to host Dickie Brennan's newest restaurant, the Bourbon House, offering seafood entrees and classic New Orleans Creole Cuisine. As the locals say Laissez les Bon Temps Rouler - Let the Good Times Roll at the Astor Crowne Plaza Hotel in New Orleans! ... more less
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- Also Known As:
- Astor Crowne Plaza
- Crowne Plaza New Orleans