I hope this helps the consumer from making a huge mistake. My husband and I stayed at the Astor-New Orleans in October 2012 and it was wonderful, So when it was time for yearly visit the Astor was our first choice. Upon arrival July 18 2013 we were instantly disappointed as soon as we walked in the HOT, UNPLEASANT SMELLING ROOM. I called the front desk and was told that someone would come up and check the room A/C and smell. My husband and I went out only to return a couple of hours later to the same smell and NO AIR. The Front desk was called 3 times before someone came up to check the A/C and we were told that it was fixed only to find out thru out the night that the A/C would only come on when I got up and moved around the room (MOTION DETECTED). In the morning the A/C was taken apart and repaired. The Smell never went away. The next problem was the hair dyer didn't work, the desk was called and it took 5 calls before a hair dyer was delivered to the room. The final mistake was we requested a 4AM wake up for a 6AM flight and we never received the call. (Take Goodness for Cell Phone Alarms).Final word of advice is this, the room that we were in was dirty and not worth the money that we spent on it.
- Official Description (provided by the hotel):
- Come experience 'Southern Hospitality' at 'The Place to Meet' in New Orleans! The Astor Crowne Plaza Hotel-New Orleans is located at the gateway to the world-famous French Quarter at the corner of historic Bourbon and Canal streets. Our location is unsurpassed in 'The Big Easy' and is within walking distance to all the downtown attractions and world-renowned restaurants! Enjoy the perfect blend of old world charm infused with modern luxury and convenience! This non-smoking 693 room, 4-diamond New Orleans hotel will welcome you with our warm and friendly staff, 24-hour in-room dining service, concierge and business services, valet parking, bell services, out-door pool, and fitness center. The Astor Crowne Plaza Hotel-New Orleans is honored to host Dickie Brennan's newest restaurant, the Bourbon House, offering seafood entrees and classic New Orleans Creole Cuisine. As the locals say Laissez les Bon Temps Rouler - Let the Good Times Roll at the Astor Crowne Plaza Hotel in New Orleans! ... more less
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- Also Known As:
- Astor Crowne Plaza
- Crowne Plaza New Orleans