I have never been treated with such disrespect by a business in my life. My friends and I came down from Arkansas for the LSU- Razoraback football game and wanted a safe nice hotel to stay at after the game in NO. What we got was a 10 hour drive home and treated terrible by very very rude and incompotent staff. The hotel never sent conformtion for reservations which was needed to clear the police barricades to the hotel. We could not even get to our hotel and were told my hotel staff to " Park your car somewhere and try to walk to the hotel with your bags....or you can check in sometime tomorrow" After driving around the city for 3 hrs and being hung up on by staff at Astor Crowne Plaza, we decided to just drive back home....this ruined our time in LA and New Orleans. DO NOT, stay at this hotel if you can avoid it. I am so disapointed by any travel site that recommends this place.
- Official Description (provided by the hotel):
- Come experience 'Southern Hospitality' at 'The Place to Meet' in New Orleans! The Astor Crowne Plaza Hotel-New Orleans is located at the gateway to the world-famous French Quarter at the corner of historic Bourbon and Canal streets. Our location is unsurpassed in 'The Big Easy' and is within walking distance to all the downtown attractions and world-renowned restaurants! Enjoy the perfect blend of old world charm infused with modern luxury and convenience! This non-smoking 693 room, 4-diamond New Orleans hotel will welcome you with our warm and friendly staff, 24-hour in-room dining service, concierge and business services, valet parking, bell services, out-door pool, and fitness center. The Astor Crowne Plaza Hotel-New Orleans is honored to host Dickie Brennan's newest restaurant, the Bourbon House, offering seafood entrees and classic New Orleans Creole Cuisine. As the locals say Laissez les Bon Temps Rouler - Let the Good Times Roll at the Astor Crowne Plaza Hotel in New Orleans! ... more less
- Reservation Options:
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- Also Known As:
- Astor Crowne Plaza
- Crowne Plaza New Orleans