we had 4 of us...2 adult children, and this room was excellent as it had 2 queen beds and a sofa lounge. The sofa was so lumpy it could not be slept on, so they brought us a good mattress within 20 min...great service, but better if they replace the bad sofa mattresses. Good size room, with microwave etc. Solid free breakfast was appreciated. Its a long walk from the bourbon st area( about 30 min) but we didnt mind as it was very interesting.
We used the spa most nights too.
Our only negative was the lack of an inroom safe. We locked our passports and $1500 cash in the lock boxes at reception, but they would not give us the key...which i thought odd.When we went to claim them as we were leaving they asked us for the key... we explained the lady did not give it to us, so they opened the box and it was empty!!...after 15 min of terror, the manager came out and said she knew where our things were.But no apology except for saying the lady at checkin was new.
anyway, a very good hotel!
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- Also Known As:
- Springhill Suites New Orleans Hotel New Orleans
- New Orleans Springhill Suites