Unfortunately I have never stayed in an exceptional hotel in New Orleans. Whether it be higher end properties like JW, W, Westin, Hilton, etc or the lower end chains like this one or a Hampton Inn or Hyatt place, there doesn't seem to be any pressure to be good. Being a big convention city where hotels are routinely fully booked, I don't think there is that emphasis on quality.
As for this hotel, it smelled on a number of floors and the common areas were dirty on occasion. Regarding the room, I changed once due to a water leak from the upstairs room. Always nice to wake up in the middle of the night to use the bathroom and discovering an inch and a half of water on the floor. Better yet, when I informed the front desk about the leak the next morning (water bubble in wallpaper definitely shows it coming from floor above) I get chastised for not alerting them earlier --- how about I am here to sleep at 3am and not be your janitor.
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- Also Known As:
- Springhill Suites New Orleans Hotel New Orleans
- New Orleans Springhill Suites