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“Good for the price” 4 of 5 stars
Review of SpringHill Suites New Orleans Convention Center

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SpringHill Suites New Orleans Convention Center
3.0 of 5 Hotel   |   301 St. Joseph Street, New Orleans, LA 70130   |  
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Ranked #86 of 155 Hotels in New Orleans
Newtown, Pennsylvania
Senior Contributor
26 reviews 26 reviews
6 hotel reviews
Reviews in 12 cities Reviews in 12 cities
11 helpful votes 11 helpful votes
“Good for the price”
4 of 5 stars Reviewed April 15, 2013

As others have said,this hotel is a bit of a walk to the French Quarter. That was ok for us. We found the room to be smaller than other Springhill Suites, but still fine for two. There is no safe in the room, but one is available at the front desk. The pool was outside and not heated and it happened to be cold in NO during our visit. The breakfast meet our needs. I would stay here again when in New Orleans.

Room Tip: Request a higher level floor away from elevator
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  • Stayed April 2013, traveled as a couple
    • 4 of 5 stars Value
    • 3 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 4 of 5 stars Service
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243 reviews from our community

Traveler rating
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    116
    38
    14
    9
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Rating summary
  • Sleep Quality
    4 of 5 stars
  • Location
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4 of 5 stars
Traveler tips help you choose the right room.   Room tips (64)
Date | Rating
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  • French first
  • German first
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  • Portuguese first
  • Spanish first
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English first
Cleveland, Tennessee
Top Contributor
146 reviews 146 reviews
56 hotel reviews
Reviews in 66 cities Reviews in 66 cities
70 helpful votes 70 helpful votes
5 of 5 stars Reviewed April 14, 2013

We stayed three nights at this hotel for my husband's business trip. The kids and I were able to walk 2 blocks to the Children's Museum. We walked one block daily to Subway to grab a quick sandwich. I overheard some people just getting back from a cruise complaining about the taxi charging them so much to bring them just a few blocks to the hotel. I am guessing that the terminals are 2-5 blocks depending on which cruiseline you are using? VERY WALKABLE! Breakfast was good. The noise at night was annoying when you are trying to sleep for work the next morning, but it IS New Orleans! Our room was great, clean, beds were ok (a little too soft for my taste). It IS a large hotel, so it can be tricky to find your room initially. The pool area looked nice and is probably great during warmer months. The hot tub is very big! It has it's own room! The hot tub and exercise room are actually in the building attached to the canopy where you check-in at the front desk. I was really impressed with this hotel since I hadn't been to NO after Katrina. Great way to start my trip and put my mind at ease. Front desk workers were great!

Room Tip: If you need a quiet area you may need to request the rooms that overlook the pool or patio area sinc...
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  • Stayed March 2013, traveled on business
    • 4 of 5 stars Value
    • 4 of 5 stars Location
    • 3 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 5 of 5 stars Service
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Atlanta USA
Senior Contributor
24 reviews 24 reviews
6 hotel reviews
4 of 5 stars Reviewed April 13, 2013 via mobile

I have stayed here on 2 occasions using my Hilton points. This location is a few blocks west of being an ideal location but the walk is a good one. The service and free breakfast have been great and any issues are taken care of swiftly.

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Wells, ME
Contributor
17 reviews 17 reviews
4 hotel reviews
Reviews in 11 cities Reviews in 11 cities
13 helpful votes 13 helpful votes
4 of 5 stars Reviewed April 12, 2013

Well done hotel, but it is a hike to the French Quarter. Second visit to N.O., we did see more of the warehouse district and the renovations of the older buildings out in that area. We did have the rude lady one morning at breakfast time, hauling the food away. But the rest of our stay, we had a very nice lady!

  • Stayed April 2013, traveled as a couple
    • 3 of 5 stars Value
    • 3 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 4 of 5 stars Service
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Wells, Maine
Senior Contributor
35 reviews 35 reviews
5 hotel reviews
Reviews in 15 cities Reviews in 15 cities
12 helpful votes 12 helpful votes
4 of 5 stars Reviewed April 10, 2013 via mobile

Front desk and house keeping were very friendly. Did have a rude lady at the breakfast who took the food away as we were still in line because it was time for breakfast to end. Rooms were fine but not a seperate room really for the bedroom and living space. Only one tv which is in front of the bed so inconvienent for those who are awake earlier and want to sit on the couch. Location would be great if you wanted to be near the convention center however its a 25 min walk to everything else such as burban st and jackson square. Pool is very small but never crowded. Overall our experience was fine for what we needed. Not awful not great.

  • Stayed April 2013
    • 3 of 5 stars Value
    • 2 of 5 stars Location
    • 3 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 4 of 5 stars Service
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Buffalo Grove, Illinois
Senior Reviewer
8 reviews 8 reviews
Reviews in 6 cities Reviews in 6 cities
3 helpful votes 3 helpful votes
2 of 5 stars Reviewed April 8, 2013

This property is much like any other Staybridge Suites hotel. I'll go through the good parts first. The room is fine and big enough for a family of 5. The breakfast was also adequate and what you would see in similar hotels. The location is excellent. Close to the cruise terminal (where we were going the next morning), almost exactly 1/2 mile from Harrah's Casino and 1 mile from the beginning of Bourbon Street.

Now the bad - our room was directly across from a bar. Fine, if the windows are fairly sound resistant. They are not. Extremely loud music until 4 in the morning. I could feel every bass beat. Also, the front desk staff was clueless. Given their location, you would expect many cruisers to be staying here (sure seemed like a lot of them in the morning). However, when I asked the front desk where to go for cruises, they had no idea and told me to get a cab. Well, I had walked around the night before and knew the terminal was 2 blocks away. So, we took a chance and walked - down to the terminal area, then a left at the convention center, and a block from there, we had arrived. It was pointless to wait for a cab, and the fact that they had no clue shows absolutely no effort.

I would not stay here again.

Room Tip: Make sure you do not face the bar across the street!!!
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  • Stayed March 2013, traveled with family
    • 3 of 5 stars Value
    • 4 of 5 stars Location
    • 1 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 3 of 5 stars Cleanliness
    • 1 of 5 stars Service
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Auckland
Senior Contributor
32 reviews 32 reviews
22 hotel reviews
Reviews in 21 cities Reviews in 21 cities
22 helpful votes 22 helpful votes
4 of 5 stars Reviewed April 6, 2013

Stayed 5 nights here while attending a conference at the centre. Exceedingly well placed for the conference. Comfortable, clean, modern, well appointed and spacious rooms. I was pleased the conference I was attending provided breakfast, because the hotel breakfast was poor on the one day I had to eat there. There are many good restaurants and cafes within 5 to 10 minutes walk, where good evening meals can be had. About a 20 minutes walk to the French Quarter. I'd consider the price somewhat on the high side. The Warehouse District is a little odd, in that it seems "dead" during the day, but there is more life at night.

Room Tip: Ask for a room on the inside, the streets can be noisy.
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  • Stayed March 2013, traveled on business
    • 2 of 5 stars Value
    • 5 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 4 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about SpringHill Suites New Orleans Convention Center

Address: 301 St. Joseph Street, New Orleans, LA 70130
Location: United States > Louisiana > New Orleans
Amenities:
Business Center with Internet Access Fitness Center with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Kitchenette Restaurant Swimming Pool Wheelchair access
Hotel Style:
#54 Business Hotel in New Orleans
#75 Romantic Hotel in New Orleans
Price Range (Based on Average Rates): $$
Hotel Class:3 star — SpringHill Suites New Orleans Convention Center 3*
Number of rooms: 208
Reservation Options:
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Also Known As:
Springhill Suites New Orleans Hotel New Orleans
New Orleans Springhill Suites

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