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SpringHill Suites New Orleans Convention Center: Traveler Reviews

3.0 of 5
301 St. Joseph Street, New Orleans, LA 70130
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SpringHill Suites New Orleans Convention Center
Ranked #58 of 150 hotels in New Orleans
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207 reviews from our community

Traveler rating
    66
    96
    30
    9
    6
See reviews for
Families
54
 
Couples
33
 
Solo
16
 
Business
60
 
Rating summary
  • Sleep Quality
    4 of 5 stars
  • Location
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4 of 5 stars
Date Rating
Columbus, Ohio
Contributor
12 reviews 12 reviews
5 hotel reviews
Reviews in 8 cities Reviews in 8 cities
5 helpful votes 5 helpful votes
“Great Location!”
4 of 5 stars Reviewed November 26, 2012

My family of 5 stayed here prior to a cruise. The location of the hotel was very convenient and within walking distance of the French Quarter, Riverwalk, and the Cruise Terminal. The hotel was clean and well-kept. The free breakfast was busy but had lots of food choices and the food was good. The staff was friendly and helpful. We got in late on a Thursday night and had nightmare traffic due to a jewelry convention in town. Unfortunatly, the parking garage at the hotel was full but we were able to park in a garage a block away. I would stay here again if ever in NOLA.

Room Tip: Ask for a room with a patio door that opens into the courtyard. It was nice to open it for fresh ai...
See more room tips
  • Stayed November 2012, traveled with family
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes 2
Ask crich502 about SpringHill Suites New Orleans Convention Center
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Dallas, Texas
2 reviews
Reviews in 2 cities Reviews in 2 cities
4 helpful votes 4 helpful votes
“Good hotel, not a really good experience”
3 of 5 stars Reviewed November 5, 2012

We stay he for 3 nights.This hotel is actually very nice. It has small nice swimming pool, large room with not so clean bathroom.. As the typical of springhill suites we get everything we need in the room including microwave. Good for me who travel with baby. Breakfast was good, with a lot of variety every day.The plus side is location near to river walk, audubon aquarium, about 5 min driving to french quarter and 10 to 15 mins driving to auduon zoo. I agree that morning front desk staff was so RUDE.
We arrived at the hotel around 7 pm and we didn't get any parking space, the front desk sugested us to park in the street outside the hotel.. Unfortunately my husband didn't realize that he was parked infont of fire hydrant because of the hydrant color was white and that time was already dark.. Not a typical..fire hydrant in texas that is red. So we got ticket.

  • Stayed September 2012, traveled with family
    • 3 of 5 stars Value
    • 5 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 3 of 5 stars Cleanliness
    • 2 of 5 stars Service
Was this review helpful? Yes 1
Ask Dina_Purba about SpringHill Suites New Orleans Convention Center
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Contributor
20 reviews 20 reviews
17 hotel reviews
Reviews in 13 cities Reviews in 13 cities
13 helpful votes 13 helpful votes
“Great Hotel”
5 of 5 stars Reviewed November 2, 2012

The hotel is very nice with really large rooms. Front desk morning staff was very RUDE!!!!!!! This young was clearly not a morning person she had a very bad attitude. Your front desk staff should at least smile and have a pleasant manner. The rest of the front desk staff was wonderful!!!!! evening and night staff very friendly and helpful. I want to thank the wonderful ladies in the breakfast area they were alway pleasant and polite each morning. Your staff is a reflection of your business

  • Stayed October 2012
    • 4 of 5 stars Value
    • 4 of 5 stars Location
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 3 of 5 stars Service
Was this review helpful? Yes 1
Ask carol5029 about SpringHill Suites New Orleans Convention Center
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Salt Lake City
Senior Contributor
27 reviews 27 reviews
8 hotel reviews
Reviews in 11 cities Reviews in 11 cities
36 helpful votes 36 helpful votes
“Poorer experience than at other SpringHill Suites”
3 of 5 stars Reviewed October 19, 2012

This place is a mixed bag. On the plus side, the location is great for conventions and the staff are very friendly and helpful. But compared with other SpringHill Suite hotels, the room was poorly designed and the furnishings fairly cheap. For example, the TV worked quite poorly and was not visible from the couch. The room did not include as much as a bottle opener. The breakfast was a mob scene, with inadequate staff and NO COFFEE for much of the time. The baked goods were really cheap, full of trans-fats. Ceilings on my floor were only about 7 feet high, maybe a bit more. The main problem is one of expectations, set by the fact that the last SpringHill Suite in which I stayed had better design and furnishings, a restaurant and bar, and a better breakfast.

  • Stayed October 2012, traveled on business
    • 3 of 5 stars Value
    • 4 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes 1
Ask jw_slc about SpringHill Suites New Orleans Convention Center
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Peoria, Illinois
Senior Contributor
46 reviews 46 reviews
12 hotel reviews
Reviews in 19 cities Reviews in 19 cities
13 helpful votes 13 helpful votes
“Staff helpful, but hotel location a bit lacking”
3 of 5 stars Reviewed October 17, 2012

The staff here were quite helpful with restaurant recommendations, booking taxi's, etc. Hotel location is probably great if you're going to the convention center. But, quite a ways from most tourist areas - particularly if you're walking to the French Quarter, etc.
Also, we stayed here 3 nights on the second floor, and most every night we were woke up by loud music outside the hotel. Apparently the bar nearby doesn't really start to party until after 10:00pm. So, if you want a good night's sleep - better ask for a room away from the streets. Or, find a different hotel.
Another downside is that there are no restaurants nearby. Just a couple of bars that open late at night.

Room Tip: Stay away from street sides. Try to book as high a room as possible to avoid noise from bar scene.
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  • Stayed September 2012, traveled with friends
    • 3 of 5 stars Value
    • 2 of 5 stars Location
    • 2 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 3 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes 3
See 4 more reviews by trek150 for New Orleans
Ask trek150 about SpringHill Suites New Orleans Convention Center
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about SpringHill Suites New Orleans Convention Center

Also Known As:
Springhill Suites New Orleans Hotel
Springhill Suites New Orleans Hotel New Orleans
Springhill Suites New Orleans
New Orleans Springhill Suites
Address: 301 St. Joseph Street, New Orleans, LA 70130
Phone Number:
Region: United States > Louisiana > New Orleans
Amenities:
Business Center Fitness Center Free Breakfast Free High-Speed Internet Kitchenette Swimming Pool Wheelchair access
Hotel Style:
#34 Business Hotels in New Orleans
#59 Family Hotels in New Orleans
Price Range: $
Hotel Class:3 star (3*)
Reservation Options:
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SpringHill Suites New Orleans Convention Center
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