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“Very convenient and great staff!” 5 of 5 stars
Review of Royal St Charles Hotel

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Royal St Charles Hotel
3.0 of 5 Hotel   |   135 St. Charles Avenue, New Orleans, LA 70130 (Formerly Clarion Collection Royal St Charles Hotel)   |  
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Savings Up To 30%
Ranked #73 of 153 Hotels in New Orleans
Lafayette, Louisiana
Contributor
11 reviews 11 reviews
3 hotel reviews
Reviews in 4 cities Reviews in 4 cities
11 helpful votes 11 helpful votes
“Very convenient and great staff!”
5 of 5 stars Reviewed May 29, 2013

I loved this hotel! We stayed here for the last Saints game of the 2012 season, and it was very convenient. We valet'ed our car (I can't remember how much it cost) and didn't have to take it out until after the game. We were able to walk anywhere we needed to go. We walked to bourbon, the casino, Cafe Du Monde, the Superdome, etc. The room that we stayed in was quite small but perfect for 2 people. I loved the modern interior! I do not have one complaint about this hotel and will be staying here in the future.

  • Stayed December 2012, traveled as a couple
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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267 reviews from our community

Traveler rating
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    45
    14
    10
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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (70)
Date | Rating
  • Dutch first
  • English first
  • French first
  • German first
  • Portuguese first
  • Any
English first
Austin, Texas
1 review
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed May 24, 2013

The hotel was remodled and what a beautiful job they did with the modern feel and wonderful lighting. It's great that they have PJ's coffee in the lobby but, our concierge, Diana, was the best! And I mean the best! Her heart and soul was pored into assisting us on our stay. She guided us daily to get the most of our stay in a professional and fun manner. I can't say enough about her guidance and how fortunate the hotel is to have her her! What a great place to stay!

  • Stayed May 2013, traveled with friends
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Boynton Beach, Florida
Contributor
17 reviews 17 reviews
8 hotel reviews
Reviews in 10 cities Reviews in 10 cities
10 helpful votes 10 helpful votes
5 of 5 stars Reviewed May 19, 2013

Unlike the previous review elaietheo, my expierence was wonderful. The front desk supervisor, Chelsea May could not do enough for us to make sure our stay was comfortable. It's across the st. from the JWMarriott at half the price. The street car stops right outside the door. We opted out of the $29. resort fee, which is an option.The concierge in the lobby was very helpful. There is a coffee shop that has wine,beer,pastries and different coffees. With all the excellent resaurants in New Orleans, the fact that they dom not have a full service restaurant is not a deal breaker

  • Stayed May 2013, traveled with friends
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Los Angeles
Senior Reviewer
7 reviews 7 reviews
3 hotel reviews
Reviews in 3 cities Reviews in 3 cities
26 helpful votes 26 helpful votes
5 of 5 stars Reviewed May 18, 2013

This is my second year staying at this property while in town for Jazzfest. Last year I was perfectly happy but the room was dated. This year it was a bit more expensive but everything had been renovated. I had a room with a sitting room that had a 2nd TV and a couch as well as windows all around the rooms.The staff at check-in could not have been nicer and a special thank you to Diana, the concierge, who checked on the progress of my shuttle for my return to the airport. This hotel is just outside of The French Quarter,which happily is close enough to everything but just far enough from the noise and crowds. There are two drug stores within 2-3 blocks of the hotel, so if you need snacks it's easy to get them - but c'mon folks you're in New Orleans - go out and eat!!!! Can't wait until next year!

Room Tip: The higher up - the less sound from the street!
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  • Stayed May 2013, traveled solo
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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Pascagoula, Mississippi
Reviewer
4 reviews 4 reviews
Reviews in 2 cities Reviews in 2 cities
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed May 16, 2013

We got a great deal staying at this hotel! After arriving, we were greeted with the friendly smiles of the staff. After using valet for my car, I explained to the valet guy how my back doors were broke and sometimes did not lock back. The guy assured me that they would take care of everything and make sure my doors were locked. From the second floor balcony, I observed the guy move my car and before going inside he checked EVERY door to make sure they were locked. It's the little things that go the distance for customers! My only complaint is that the shower did not have enough pressure and the trolley was loud. All in all, thumbs up to the Royal St. Charles Hotel!

  • Stayed May 2013, traveled as a couple
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 3 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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Colchester, United Kingdom
Reviewer
4 reviews 4 reviews
4 hotel reviews
Reviews in 4 cities Reviews in 4 cities
4 helpful votes 4 helpful votes
3 of 5 stars Reviewed May 16, 2013

I went to new orleans with a friend. New Orleans its self was fantastic and i would recommend anyone who likes live music to go.
The royal st charles is an average hotel but rooms are small. There is a resort fee of 29 dollars and parking is 32 dollars per day for valet and 19 dollars per day self park. The room was not ready on our arrival even though we were after the recommended arrival time.
There is no proper food facilities in the hotel but is a tourist information adviser who was fairly helpful.
Reception staff were of average service and there was no staff to help with getting bags to the room. The hotel was however very clean and comfortable and in a good location to visit all attractions.

Room Tip: This hotel has inside rooms with no windows so if natural light is important to you make sure you bo...
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  • Stayed May 2013, traveled with friends
    • 2 of 5 stars Value
    • 5 of 5 stars Location
    • 3 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 3 of 5 stars Service
Was this review helpful? Yes 2
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Sneads, Florida
1 review
5 of 5 stars Reviewed May 15, 2013

By far the best hotel staff that i have encountered. Diana is wonderful person to tell about great place visit. She is the best. I have been to New Orleans many times. Diana told me about places that on the tourist and tips about artist joining other artist for the n

  • Stayed April 2013, traveled with friends
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about Royal St Charles Hotel

Address: 135 St. Charles Avenue, New Orleans, LA 70130 (Formerly Clarion Collection Royal St Charles Hotel)
Phone Number:
Location: United States > Louisiana > New Orleans
Amenities:
Business Center with Internet Access Fitness Center with Gym / Workout Room Restaurant Suites Wheelchair access
Hotel Style:
#57 Business Hotel in New Orleans
#74 Romantic Hotel in New Orleans
Price Range (Based on Average Rates): $$
Hotel Class:3 star — Royal St Charles Hotel 3*
Number of rooms: 143
Official Description (provided by the hotel):
The Royal St. Charles Hotel is conveniently located in the heart of New Orleans - just 1 block from the world famous French Quarter, 1 block from historic Canal Street, 2 blocks from Harrah's Casino, 6 blocks from the Ernest N. Morial Convention Center and 8 blocks from the Mercedes-Benz Superdome. The famous St. Charles Streetcar stops at our front door and leisurely transports visitors to the Garden District and Uptown areas.The hotel completed a total renovation in October 2012. Each of the hotel's 143 guestrooms are newly renovated and feature a sleek design with modern amenities - plush Serta beds, 42” high definition TV’s, wi-fi internet, in-room digital safes, in-room coffee makers with New Orleans Roast Coffee, eco-friendly Terra Pure bath products and much more.Additional features of the hotel include a 100% smoke free environment, state-of-the-art fitness center, 2,610 sq. ft. of newly designed event space, on-site concierge services, valet parking and PJ’s Coffee & Café.The Royal St. Charles Hotel is a favorite among business and leisure travelers and ready to assist each guest with friendly and attentive New Orleans hospitality.We invite you to enjoy a relaxing stay with us on your next visit to New Orleans! ... more   less 
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Also Known As:
Royal St Charles New Orleans
Hotel Royal St Charles
Clarion New Orleans

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