We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.
We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.

“You run a hotel like this? Really?” 1 of 5 stars
Review of The Hotel Modern

Save Saved
You added The Hotel Modern to your Saves list
Best prices for your stay
Enter dates for best prices
Check In mm/dd/yyyy Check Out mm/dd/yyyy
Show Prices
Compare best prices from top travel sites
and 10 more sites!
The Hotel Modern
3.5 of 5 Hotel   |   936 St. Charles Avenue, At Lee Circle, New Orleans, LA 70130   |  
  |  
Hotel website
  |  
  |  
Hotel amenities
Special Price
20% off room rate
Ranked #66 of 153 hotels in New Orleans
Cleveland, Ohio
1 review
3 helpful votes 3 helpful votes
“You run a hotel like this? Really?”
1 of 5 stars Reviewed March 3, 2013

Suspect the best way to describe a stay at The Modern was stated by another couple in the lobby---This is the like a Saturday Night Live skit! And I would offer this was not meant in a positive way.
Where to begin---
Hotel is located adjacent to an abandoned gas station
Panhandlers typically hang out in the circle
There is no front desk---so a staff member 'disappears' wtih your credit card for a prolonged period as part of the check in process
The staff is inexperienced and immature. Arrived in the morning AFTER calling en route and had to wonder around the lobby calling 'is anybody home' before a person appeared
City has stated that one shouldn't drink the water BUT you have to go to the desk and ASK for bottled water and then the staff tells you---'well, I brushed my teeth with city water this morning and I feel ok'
Recommend finding another place to stay in New Orleans

  • Stayed March 2013, traveled on business
    • 1 of 5 stars Value
    • 1 of 5 stars Location
    • 2 of 5 stars Rooms
    • 3 of 5 stars Cleanliness
    • 1 of 5 stars Service
Was this review helpful? Yes 3
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
TheHotelModern, General Manager at The Hotel Modern, responded to this review, March 6, 2013
Dear Amy,
Thank you for taking the time to report your experience at the Hotel Modern. While we understand that the hotel concept is different, we appreciate our guest feedback and take great consideration of the comments for improvement purposes.

We wish that you would have contact any of the managers to share your concerns while on property and allow us the opportunity to find alternative solutions for you.

The City of New Orleans experienced the embarrassing circumstance on Sunday morning of losing water pressure and ordering a boil-water advisory. At the hotel, we responded immediately, communicated to all guests, and offered bottle water. The water situation was not isolated to the Hotel Modern, it was city-wide.

We apologize for the mishaps and would invite you to contact us with further information about your stay.
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Write a Review

363 people have reviewed this hotel

Traveler rating
    145
    106
    57
    35
    20
See reviews for
35
129
24
56
Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4 of 5 stars
Traveler tips help you choose the right room.   Room tips (87)
Date | Rating
  • Dutch first
  • English first
  • French first
  • Portuguese first
  • Spanish first
  • Any
English first
Omaha, Nebraska
Top Contributor
461 reviews 461 reviews
54 hotel reviews
Reviews in 89 cities Reviews in 89 cities
327 helpful votes 327 helpful votes
3 of 5 stars Reviewed February 28, 2013

I had a nice stay in The Hotel Modern. The check in process was a little longer than normal even though there were no lines. The staff was friendly and curteous. The lobby and the hotel itself is going for a different look and vibe that I am not a fan of but others may like the appearance. The room was clean and comfy. The location is a plus since you are close to the sites and sounds of New Orleans.

  • Stayed March 2012, traveled on business
    • 3 of 5 stars Value
    • 3 of 5 stars Location
    • 3 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 3 of 5 stars Cleanliness
    • 3 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
TheHotelModern, General Manager at The Hotel Modern, responded to this review, March 6, 2013
Thank you very much for your feedback regarding your recent stay at the Hotel Modern. You will be happy to learn that we are currently working on an innovative procedure for check-in and check-out at the hotel that will expedite the process and not make it seem as odd as you point out.

I hope that you come back to the hotel soon and experience the changes we are making including our new Restaurant Tivoli & Lee that will open its doors within the next 5 days.
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
1 review
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed February 28, 2013 via mobile

Not knowing anything about this hotel, we were pleasantly surprised with the staff and cleanliness.. Although some construction was going on for the resturant, the hotel was very well maintained. Very nice & clean room. Having Scarlett greet us upon arrival was great!

  • Stayed February 2013
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 4 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
TheHotelModern, General Manager at The Hotel Modern, responded to this review, March 4, 2013
Thank you very much for letting other travelers know about your recent experience at the Hotel Modern. We are delighted to learn that you enjoyed the accommodations, location and our super-hostess Miss Scarlett.

When you are ready to come back to New Orleans, contact us directly and inquire about the repeat guest discount program; it will save you 25% on your next visit.
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Mobile
Reviewer
3 reviews 3 reviews
Reviews in 2 cities Reviews in 2 cities
1 helpful vote 1 helpful vote
2 of 5 stars Reviewed February 26, 2013

You get what you pay for. We got a great deal on this hotel and it has a good location. That said, the traffic outside of the hotel will keep most people up at night as it is very loud (sits right on Lee Circle). The staff is less than accommodating and at times the hotel is severely understaffed. The staff is not mean spirited but rather just appears that they do not know what they are doing.

Our biggest complaints would be (1) understaffed/poor service, (2) loud, (3) towels were taken but not replaced after the first night stay such that we did not have any towels for our showers

We did like the location and though the room was very very small it was clean and decent.

I would probably not stay here again. There are just too many great hotels in New Orleans to stay at the Hotel Modern. That said, if you can find a good deal and you are traveling on a budget, I am sure you could do worse than Hotel Modern.

  • Stayed February 2013, traveled as a couple
    • 3 of 5 stars Value
    • 3 of 5 stars Location
    • 2 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 3 of 5 stars Cleanliness
    • 2 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
TheHotelModern, General Manager at The Hotel Modern, responded to this review, March 4, 2013
Thank you for taking the time to review your most recent visit to the Hotel Modern. I am sorry to learn that you found some deficiencies with our service, and that the street traffic kept you up at night.

Your feedback is important for our ongoing improvements, and I would like to learn more about your experience. At your convenience, please contact me directly at (504) 962-0903 or via email at miguel@thehotelmodern.com.

Kind regards
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Los Angeles, California
Senior Reviewer
8 reviews 8 reviews
Reviews in 5 cities Reviews in 5 cities
5 helpful votes 5 helpful votes
5 of 5 stars Reviewed February 22, 2013

I stayed in the hotel modern because it was close to the convention center and had better reviews than similarly priced hotels. From beginning to end, my stay was fantastic. The room was very comfortable and newly renovated. It had all of the little conveniences I could ask for from a 4+ star hotel. Even more though, the staff never missed an opportunity to exceed my expectations. They were excessively helpful, from delivering a stack of menus from restaurants that were open and deliver in at 1 in the morning, to checking my room 3 times when I had forgotten something. Altogether, one of my best hotel experiences in a very long time.

Also, hands down the best hotel bar I've ever been to. See my review for Bellocq.

  • Stayed February 2013
    • 5 of 5 stars Value
    • 4 of 5 stars Location
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 3
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
TheHotelModern, General Manager at The Hotel Modern, responded to this review, February 28, 2013
We are delighted to received your review and learn of such positive experience. Thank you for letting others know how special your stay at the Hotel Modern was.

Come back soon, and when you do inquire about the repeat guest discount program available.

Again, thank you!
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Chicago, Illinois
2 reviews
Reviews in 2 cities Reviews in 2 cities
5 of 5 stars Reviewed February 20, 2013

I had the pleasure of staying here during Mardi Gras 2013. You couldn't ask for a better place to experience Mardi Gras. The hotel is located RIGHT on the parade route at Lee Circle. I mean the parades passed right in front of the hotel. They have have their own grand stands next to the hotel. Everything I wanted was right there. A restaurant, concessions selling drinks and food outside, TWO bars and the added convenience of restrooms and my guest room was just steps away. It is the BEST way to watch the parade with all of the amenities one needs. No lines at bars, bathrooms, food stands etc. A huge plus is if your room faces Lee Circle you can watch the parade from your window if you don't want to fight the crowds. Its a hidden gem in New Orleans during Carnival season. Staff was incredibly friendly and helpful and Bellocq and Tivoli & Lee had the BEST drinks around.

Room Tip: Ask for a room facing the circle .
See more room tips
  • Stayed February 2013, traveled solo
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
TheHotelModern, General Manager at The Hotel Modern, responded to this review, February 28, 2013
Thank you for reviewing your recent stay at the Hotel Modern and your experience for Mardi Gras 2013. We hope to see you back at the hotel soon and enjoy another great event that New Orleans has to offer.
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Illinois
Senior Reviewer
7 reviews 7 reviews
7 hotel reviews
Reviews in 5 cities Reviews in 5 cities
6 helpful votes 6 helpful votes
2 of 5 stars Reviewed February 19, 2013

We stayed for two nights in this hotel. First of all, we didn't care for the decor at all...this is just a personal preference though. According to other reviews, others seemed to like it. I would describe our room as a mix of industrial/deco with dorm room like furnishings which weren't very warm and inviting to us. There really is no front desk, which is a unique characteristic but they have to go to a back room to do anything on a computer which includes taking your credit card with them....not very efficient. The staff was very friendly. They gave us dining suggestions and gave us a map in which they pointed many things out. The hotel is conveniently located by the WWII museum and a trolley stop. The biggest disappointment is the amenities...or lack thereof I should say. We had no blow dryer, clothes iron/ironing board and no coffee condiments. The wine glasses were all VERY dirty...a couple had red wine remnants. The shower curtain had pink mold stains at the bottom. When we called to request the blow dryer & iron and coffee condiments they responded very quickly to our request but the ironing board was all stained and dented and they brought more coffee pods instead of creamer and sugar. Breakfast was included with our package for both days but since the restaurant was closed for renovations it was room service instead...which really was not a big deal for us. The first morning we called around 9:30 and ordered. They said it would take 45 minutes. The food came very cold, with no salt and pepper and one of the little jars of jelly was half used. The next morning we ordered around 8:30 and they said it would only be a few minutes...we also specifically asked for salt and pepper....still didn't get any...the food was a little warmer though. We had some noisy neighbors but that's not the hotels fault. I will say the bed was very comfortable.
.

  • Stayed February 2013, traveled as a couple
    • 2 of 5 stars Value
    • 3 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 2 of 5 stars Rooms
    • 2 of 5 stars Cleanliness
    • 3 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
TheHotelModern, General Manager at The Hotel Modern, responded to this review, February 28, 2013
Thank you for taking the time to review your recent stay at the Hotel Modern. I am sorry to learn that you did not find that the hotel and services were up to your satisfaction and liking.

Throughout your stay we had chances to highlight the positives of your experience, but it seems as though the negatives were greater. I apologize if we caused any inconvenience to you and your family, and I would like to learn more about your experience and how we could use your feedback to improve upon. At your convenience, please contact me at (504) 962-0903 or via email at miguel@thehotelmodern.com.
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.

Been to The Hotel Modern? Share your experiences!

Write a Review Add Photos & Videos

Additional Information about The Hotel Modern

Address: 936 St. Charles Avenue, At Lee Circle, New Orleans, LA 70130
Phone Number:
Location: United States > Louisiana > New Orleans
Amenities:
Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Free High Speed Internet ( WiFi ) Pets Allowed ( Dog / Pet Friendly ) Restaurant Room Service Suites Wheelchair access
Hotel Style:
#15 Best Value Hotel in New Orleans
#68 Romantic Hotel in New Orleans
Price Range (Based on Average Rates): $
Hotel Class:3.5 star — The Hotel Modern 3.5*
Official Description (provided by the hotel):
The Hotel Modern New Orleans welcomes you. Upon arrival, you will be greeted with complimentary drinks in our lobby and escorted to your room just as if you were staying at a close friend’s guesthouse – there is no front desk or lengthy check in process. Our 135 comfortable rooms were designed in-house with a modern eclectic aesthetic that mirrors New Orleans’ juxtaposition of Old World charm with New World diversity. Each of our rooms feature a spacious layout to meet the needs of our busy and well-traveled guests, hand-picked modern yet comfortable furniture, and a selection from our private antique collection. The Hotel Modern goes beyond the basics to offer an array of cultural amenities, such as thoughtfully curated books in every room, a live music series with international artists in our cocktail lounge, Bellocq, and our full service restaurant, Tivoli & Lee, Chef Marcus Woodham's Southern Bistro featuring a farm-to-plate menu. The Lounge takes its name from photographer E.J. Bellocq, who secretly photographed the madams of pre-prohibition New Orleans. It features a menu of original cocktail creations from Neal Bodenheimer, Kirk Estopinal and Matthew Kohnke, the founders of Cure, the new Orleans bar named one of "The Best Bars in America" by Esquire Magazine. ... more   less 
Reservation Options:
TripAdvisor is proud to partner with Booking.com, Expedia, Orbitz, Hotels.com, Tingo, Cheap Tickets, BookingOdigeoWL, Despegar.com, Priceline, Travelocity, Venere and Agoda so you can book your The Hotel Modern reservations with confidence. We help millions of travelers each month to find the perfect hotel for both vacation and business trips, always with the best discounts and special offers.
Also Known As:
Le Cirque New Orleans
Le Cirque Hotel
Hotel Le Cirque New Orleans

Owners: What's your side of the story?

If you own or manage The Hotel Modern, register now for free tools to enhance your listing, attract new reviews, and respond to reviewers.