We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.
We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.

“Enjoyed weekend stay, 15 min walk to French Quarter” 4 of 5 stars
Review of Holiday Inn Downtown Superdome

Best prices for -
Enter dates for best prices
Check In mm/dd/yyyy Check Out mm/dd/yyyy
Prices are for 1 room, 2 adults
Show Prices
Compare best prices from top travel sites
and 7 more sites!
Save
You added Holiday Inn Downtown Superdome to your Saves list
Holiday Inn Downtown Superdome
3.0 of 5 Hotel   |   330 Loyola Avenue, New Orleans, LA 70112 (Central Business District)   |  
Hotel website
  |  
Hotel deals
  |  
  |  
Hotel amenities
Special Offer
Save 10-30%
Ranked #67 of 155 Hotels in New Orleans
Senior Contributor
46 reviews 46 reviews
4 hotel reviews
Reviews in 15 cities Reviews in 15 cities
28 helpful votes 28 helpful votes
“Enjoyed weekend stay, 15 min walk to French Quarter”
4 of 5 stars Reviewed yesterday NEW

My partner and I stayed here Saturday night on a weekend to New Orleans. Wanted somewhere out of the French Quarter as we'd read it can be a bit unsafe at night around that area. Overall we enjoyed our stay. The room was spacious and clean.
Location was good: 20 min walk to the Convention Center/Riverwalk Outlets down Poydras Street or 20 min walk to Jackson Square in the French Quarter via Loyola St then Canal St and Decatur St. Easy to organize a cab to the airport and front desk were happy to hold our luggage both before we checked in and after we checked out until our flight late Sunday night.

  • Stayed May 2015, traveled as a couple
    • 4 of 5 stars Location
    • 4 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Write a Review

857 reviews from our community

Traveler rating
    337
    310
    143
    38
    29
See reviews for
150
199
73
172
Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (149)
Date | Rating
  • Chinese (Simplified) first
  • Dutch first
  • English first
  • French first
  • German first
  • Italian first
  • Japanese first
  • Polish first
  • Portuguese first
  • Russian first
  • Spanish first
  • Swedish first
  • Any
English first
Milwaukee, Wisconsin
1 review
5 of 5 stars Reviewed 6 days ago NEW

This hotel was great! I put together a group of family and friends to come to New Orleans for my daughters college graduation. The hotel is located within walking distance of everything which was very helpful for my group. The rooms were very clean the the people that worked there were awesome, pleasant and very helpful! A special thank you to Lauren Martin and Laci Dempsey for answering the many questions I had before we arrived at the hotel.

  • Stayed May 2015, traveled with family
    • 5 of 5 stars Value
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
HI-NewOrleans, Front Office Manager at Holiday Inn Downtown Superdome, responded to this review, 5 days ago
Thank you kindly for acknowledging our dedication to exceptional service and convenient location! Lauren and Laci are just two of our many shining stars, and will certainly be commended for making your experience memorable. Feedback such as yours is the greatest reward for our efforts; we hope you'll return to share future special occasions with us again!
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Flint, Michigan, United States
Contributor
19 reviews 19 reviews
4 hotel reviews
Reviews in 12 cities Reviews in 12 cities
16 helpful votes 16 helpful votes
1 of 5 stars Reviewed 1 week ago NEW via mobile

My family and I come to New Orleans often and decided to try the holiday inn @ superdome. Overall the location is good. It is a 10-15 minute walk to the quarter but there is a streetcar stop very close to the hotel.

The room:
The room was moderately clean. The sheets were washed but slight stains were visible on the sheets from previous use. The room was not cleaned on a daily basis unless we tracked down house keeping and tipped them with a request to do it right then. Our room was only made up 3 days out of 7. I love a firm bed we but the double beds in our room were incredibly hard. A painful sleep with lots of turning required. The toilet seat was plastic and was partially broken. In several places metal fixtures were rusted. TV was always fuzzy and stuttering.

The service:
The concierge tried to sell us a free map of the city for four dollars (he said the cost goes up on holidays - it was Memorial Day weekend). On two occasions while flagging down a taxi outside the hotel a doormen walked out past is and stole a cab that we were hailing for other guests (who had tipped him).

The pool:
Uncrowded.You are required to take room towels to pool and will have a difficult time getting house keeping to give you more. On our last night I pulled a five foot long piece of sheet metal out of the pool at 6pm. There was a storm the night before but apparently no one from hotel monitors pool for hazards. I called the front desk after gouging my foot on it and they said they would send someone to get it. Two hours later and it is still sitting there. I never got an apology.

Stayed May 2015, traveled with family
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
HI-NewOrleans, Front Office Manager at Holiday Inn Downtown Superdome, responded to this review, 5 days ago
I deeply regret you left dissatisfied, however, thank you for bringing your concerns to our attention. We have never received feedback such as this before and I'm truly sorry for the poor experience. These incidents will be investigated as your stay certainly does not meet the caliber of service and quality for which we strive. Guest comments are extremely helpful in our enduring aspiration to improve. This visit was unacceptable, and we welcome the opportunity to provide an exceptional one in the future. We'll be eagerly awaiting your return!
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Miami, Florida
2 reviews
5 of 5 stars Reviewed 1 week ago NEW via mobile

We stayed here during jazzfest as most hotels were full and very expensive. The hotel is Very clean and modern!! Rooms and bathroom are spacious. Don't get turned off by the outside look of it. Employees are all friendly and helpful. Walking distance to French quarters and cable cars. Definitely recommend it. Would stay here again.

Stayed May 2015, traveled as a couple
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
HI-NewOrleans, Front Office Manager at Holiday Inn Downtown Superdome, responded to this review, 5 days ago
Thank you kindly for the recommendation! It's wonderful to see you thoroughly enjoyed your stay. We greatly appreciate you acknowledging our dedication to cleanliness and service, as well as our great location in the heart of downtown! Our team is truly looking forward to serving you again next festival season!
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Baltimore, Maryland
Reviewer
4 reviews 4 reviews
3 hotel reviews
Reviews in 3 cities Reviews in 3 cities
2 helpful votes 2 helpful votes
3 of 5 stars Reviewed 1 week ago

We were in New Orleans for a wedding at the Westin. We elected to stay at the holiday inn, which was near the Westin, but slightly off the strip. It was a very reasonable price for New Orleans.The rooms were quite spacious, with a sink both inside and outside of the bathroom. This was especially nice for us because we shared the room with another couple. The hotel has a balcony, although it does not have that much of a view to overlook. The hotel is surrounded by empty lots.The beds were quite comfortable. Also, the restaurant was very good, although no complementary breakfast.

Our only complaint is that the room smelled quite musty. We had to keep the balcony door open for a bit to get rid of the smell, but it promptly came back after the door was closed. Also, although not really a complaint, it was hard to hail a cab from this location. It was off the main roads, so cabs rarely just drove by.

Stayed May 2015, traveled with friends
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
HI-NewOrleans, Front Office Manager at Holiday Inn Downtown Superdome, responded to this review, 6 days ago
We work diligently to improve and exceed our guests’ expectations; I regret your stay was only "decent" as this does not meet the caliber of service for which we strive. Please consider a return visit; we'd love the opportunity to earn a 5 star review!
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Contributor
16 reviews 16 reviews
8 hotel reviews
Reviews in 11 cities Reviews in 11 cities
4 helpful votes 4 helpful votes
4 of 5 stars Reviewed 1 week ago

It was clean and the rooms were pretty nice. The pool was in a cool spot and a fun place to hang out. The staff was nice and helpful which was a plus. Would stay here again if traveling to New Orleans. Close to downtown so you can walk to shops or to get food. Was pleased with the stay.

Stayed May 2015
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
HI-NewOrleans, Front Office Manager at Holiday Inn Downtown Superdome, responded to this review, 6 days ago
Your recommendation is greatly appreciated. Thank you for acknowledging our dedication to cleanliness, fabulous pool, friendly team, and great location! Come back and see us soon!
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
London, United Kingdom
1 review
4 of 5 stars Reviewed 1 week ago

The hotel is well-situated, within ten minutes walk of the French quarter but far enough away to be undisturbed by the inevitable late-night noise! The rooms are comfortable without being plush. One impressive feature - it's the only hotel I've ever been in, anywhere in the world, which has proper jazz music playing in the elevator rather than the muzak which you normally get!

  • Stayed July 2014, traveled solo
    • 3 of 5 stars Value
    • 4 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 3 of 5 stars Service

Review collected in partnership with Amoma.com

Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
HI-NewOrleans, Front Office Manager at Holiday Inn Downtown Superdome, responded to this review, 6 days ago
Thank you kindly for taking the time to review our hotel! ! Our location in the heart of downtown warrants a nice escape from the eventful French Quarter area, but is still close enough to the action to stay involved. It's wonderful to see you thoroughly enjoyed your stay and appreciated our local flare. We hope to serve you again on your next exploration of our vibrant city!
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
mm/dd/yyyy mm/dd/yyyy
Prices are for 1 room, 2 adults
Price Your Stay
Hotels you might also like...

Been to Holiday Inn Downtown Superdome? Share your experiences!

Write a Review Add Photos & Videos

Additional Information about Holiday Inn Downtown Superdome

Address: 330 Loyola Avenue, New Orleans, LA 70112
Phone Number:
Location: United States > Louisiana > New Orleans > Central Business District
Amenities:
Wheelchair access
Hotel Style:
#34 Business Hotel in New Orleans
#69 Romantic Hotel in New Orleans
Price Range (Based on Average Rates): $$
Hotel Class:3 star — Holiday Inn Downtown Superdome 3*
Number of rooms: 296
Official Description (provided by the hotel):
Enjoy a refreshed Holiday Inn! Visit the recipient of the Customer Service Excellence award by IHG. Rooms feature Simmons pillow top mattresses and new pillow options. Relax in our courtesy area shuttle. Savor fresh coffee and pastries daily. Stay connected with FREE wireless. Plunge in our large rooftop pool and energize in our fitness center. Our full service property offers tantalizing meals morning, noon and night. Adult beverage options showcased in our Mardi Gras Lounge. ... more   less 
Reservation Options:
TripAdvisor is proud to partner with IHG, Expedia, Booking.com, Hotels.com, Orbitz, HotelTravel.com, Odigeo, Agoda and Despegar.com so you can book your Holiday Inn Downtown Superdome reservations with confidence. We help millions of travelers each month to find the perfect hotel for both vacation and business trips, always with the best discounts and special offers.
Also Known As:
Holiday Inn Downtown Superdome Hotel New Orleans
Downtown Superdome Holiday Inn
Holiday Inn New Orleans
New Orleans Holiday Inn
Holiday Inn Superdome

Owners: What's your side of the story?

If you own or manage Holiday Inn Downtown Superdome, register now for free tools to enhance your listing, attract new reviews, and respond to reviewers.