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“In town for Essence Music Festival” 4 of 5 stars
Review of Holiday Inn Downtown Superdome

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Holiday Inn Downtown Superdome
3.0 of 5 Hotel   |   330 Loyola Avenue, New Orleans, LA 70112 (Central Business District)   |  
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Ranked #63 of 153 Hotels in New Orleans
Winston Salem, North Carolina
Reviewer
4 reviews 4 reviews
Reviews in 2 cities Reviews in 2 cities
2 helpful votes 2 helpful votes
“In town for Essence Music Festival”
4 of 5 stars Reviewed July 14, 2013 via mobile

Stayed here during the essence music festival. Hotel has a great location close to everything. A few blocks and you're I'm the french quarter. Superdome is two blocks away and the convention center isn't that far either. Staff was friendly and helped guide us in the right direction. I was surprised at how spacious the rooms were. The only negative was the water didn't run out the shower like its suppose to so you were in standing water while showering. The rooftop pool was not. Exercise room needs some updated equipment but there waa enough working equipment to work up a good sweat. Overall a nice hotel. Will stay here again.

  • Stayed July 2013
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 4 of 5 stars Service
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732 reviews from our community

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Rating summary
  • Sleep Quality
    4 of 5 stars
  • Location
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (122)
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Texas
Contributor
14 reviews 14 reviews
8 hotel reviews
Reviews in 7 cities Reviews in 7 cities
19 helpful votes 19 helpful votes
5 of 5 stars Reviewed July 11, 2013

This was a great location if you want to be out of the hustle and bustle of the downtown area. There is a street car stop very close by to get you into the thick of the city. The bar and restaurant were reasonably priced, good service and great food.

  • Stayed July 2013, traveled as a couple
    • 3 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
1 review
5 of 5 stars Reviewed July 11, 2013 via mobile

The stay was wonderful, we ate the best the best food. The hotel location you couldn't have asked for a better one. The service was suppurb and Ms. Lorraine Combs when she suggested to us where we get great food, we went there, great service. That lady was great and funny made our stay a pleasant one, thanks Ms. Combs and Holiday Inn see you next year!!!!!!

  • Stayed July 2013
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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Vancouver, Canada
Senior Contributor
41 reviews 41 reviews
27 hotel reviews
Reviews in 26 cities Reviews in 26 cities
46 helpful votes 46 helpful votes
4 of 5 stars Reviewed July 10, 2013

We had a nice 4-night stay here. Our room was clean and modern, the pool was great and the central location meant that we could walk pretty much everywhere.

Only downsides were our teeny tiny beds (they weren't even doubles, we ended up sleeping separately...not something we usually like to do!) and the fact that it's a bit of a sketchy neighbourhood. In particular, do not walk down Loyola towards Canal at night (we felt very unsafe), you're much better off heading down Poydras and then zigzaging to the left to go to the French Quarter or to the right into the Warehouse District.

Some of the front desk staff weren't quite as friendly or professional as they should have been, but the housekeeping staff were were phenomenal and one very nice lady even found my lost earring!

  • Stayed April 2013, traveled as a couple
    • 4 of 5 stars Value
    • 4 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 3 of 5 stars Service
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1 review
5 of 5 stars Reviewed July 9, 2013 via mobile

I dont know where to begin but, I can't begin to say how AMAZING this hotel and everyone that works there is/was!!! It started with Oswald who was super friendly and helpful, after I just drove 40hours to have a warm friendly, helpful person couldnt have been better! Huge thank you too Oswald for taking great care of me and my daughter!!! Then I had the pleasure of being helped by Alex, very nice! After we got situated Oswald pointed us to the concierge to see about things to do, we met Thom then and he went above and beyond to make sure we were all set for our cajon tour and ghost tour, both were fantastic! I can't say enough about how amazing our stay was and if it wasn't for Donna having such amazing staff it wouldn't have been the trip we needed from all the choas in Oregon hence the 40hour drive! Thank you again for the wonderful vacation and I promise you won't be disappointed if you stay here and NO bugs!!!

  • Stayed June 2013
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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New Orleans, Louisiana
1 review
5 of 5 stars Reviewed July 8, 2013

Our first experience in New Orleans was awesome. We give most of the credit to the hotel staff. They were knowledgeable, friendly and willing to go the extra mile. We have never felt so welcome and at home while away from home. We would like to thank all the staff for extended a helping hand in making our stay enjoyable. Because of the service we received we will always make Hoilday Inn Downtown New Orleans Superdome our number one choice. We would also like to send a special shout out of appreciation to The Bellman Roosevelt, Zonia, Edward, Alina and Kelia for their great service.

  • Stayed July 2013, traveled with family
    • 4 of 5 stars Value
    • 4 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 5 of 5 stars Service
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Pensacola, Florida
1 review
5 of 5 stars Reviewed July 6, 2013

The staff at this hotel are very good and caring. Scott the bartender is very friendly and makes you feel at home. Drinking or not, I go down to say hi and get dinner there. Patrice and Nadia are always very friendly at the front desk.

Bret Barnes

  • Stayed June 2013, traveled on business
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about Holiday Inn Downtown Superdome

Address: 330 Loyola Avenue, New Orleans, LA 70112
Phone Number:
Location: United States > Louisiana > New Orleans > Central Business District
Amenities:
Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Free High Speed Internet ( Wi-Fi ) Restaurant Room Service Swimming Pool Wheelchair access
Hotel Style:
#22 Business Hotel in New Orleans
Price Range (Based on Average Rates): $$
Hotel Class:3 star — Holiday Inn Downtown Superdome 3*
Number of rooms: 296
Official Description (provided by the hotel):
Enjoy a refreshed Holiday Inn! Visit the recipient of the Customer Service Excellence award by IHG. Rooms feature Simmons pillow top mattresses and new pillow options. Relax in our courtesy area shuttle. Savor fresh coffee and pastries daily. Stay connected with FREE wireless. Plunge in our large rooftop pool and energize in our fitness center. Our full service property offers tantalizing meals morning, noon and night. Adult beverage options showcased in our Mardi Gras Lounge. ... more   less 
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Also Known As:
Holiday Inn Downtown Superdome Hotel New Orleans
Downtown Superdome Holiday Inn
Holiday Inn New Orleans
New Orleans Holiday Inn
Holiday Inn Superdome

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