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“Comfortable stay in New Orleans” 4 of 5 stars
Review of Holiday Inn Downtown Superdome

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Holiday Inn Downtown Superdome
3.0 of 5 Hotel   |   330 Loyola Avenue, New Orleans, LA 70112 (Central Business District)   |  
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Ranked #54 of 152 hotels in New Orleans
Columbus, Ohio
Contributor
16 reviews 16 reviews
12 hotel reviews
Reviews in 11 cities Reviews in 11 cities
38 helpful votes 38 helpful votes
“Comfortable stay in New Orleans”
4 of 5 stars Reviewed April 29, 2013

I stayed here while in New Orleans as part of a tour group. The hotel was comfortable, although I had to ask to have a couple of small problems with the room rectified. Anything I requested was taken care of promptly. The staff were polite and helpful.

  • Stayed April 2013, traveled solo
    • 4 of 5 stars Value
    • 4 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 4 of 5 stars Service
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656 people have reviewed this hotel

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Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (111)
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English first
Sydney, Australia
Reviewer
5 reviews 5 reviews
5 hotel reviews
Reviews in 5 cities Reviews in 5 cities
2 helpful votes 2 helpful votes
4 of 5 stars Reviewed April 26, 2013

Rooms were spacious but a little dated. Staff and service were excellent (including the bar man !). Location was fairly good - 10 minute walk to Bourbon Street (although wouldn't want to do it at night) and other attractions.

  • Stayed April 2013
    • 4 of 5 stars Value
    • 4 of 5 stars Location
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 4 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Lanaken, Belgium
Senior Contributor
31 reviews 31 reviews
20 hotel reviews
Reviews in 21 cities Reviews in 21 cities
22 helpful votes 22 helpful votes
4 of 5 stars Reviewed April 23, 2013

The hotel is about 5 minutes walk from the French Quarter (Bourbon street where the parties are every night). It has very nice staff. Even though it was overbooked when we arrived and they couldn't offer the room we wanted, we were given the option of staying in a different kind of room free of charge for one night (1+1 spare bed) or go to another hotel.
The rooms are nice, equipped with everything you might need, clean and tidy. You can find different kinds of pillows as well, from soft to hard.
The only thing I didn't like was the balcony door. In our rooms (both of them on the 16th and 17th floor) were relatively noisy from all the traffic and sirens going on outside and below. The balcony door in our room was broken, it was not sliding properly and it could be closed with a gap of about half an inch.
Other than that the place was good, the pricing was good, so I'd come back with some earplugs anytime.

  • Stayed April 2013, traveled with friends
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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Dallas, Texas
1 review
5 of 5 stars Reviewed April 22, 2013

Our company has been using this hotel for an important project in New Orleans for sometime and the service we have received, and me personally, have been superior. Ms. Thais Ellison has been extremely helpful from the sales staff and is extremely accommodating to help book your stay. She always is willing to help in all regards and will take the extra step to ensure you, as the traveler, are completely satisfied with the Holdiay Inn experience.

I would also like to say that the hotel restaurant is very good and great service, including Scott, who is extremely impressive in his talents and people skills. Not only does he remembers customers names (from out of town), but remembers why they are there and always has a great greeting for them when he sees them and makes it worthwhile to visit. Top notch professional all around.

N Barron

  • Stayed April 2013, traveled on business
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 5 of 5 stars Service
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Madison, Connecticut
1 review
4 of 5 stars Reviewed April 21, 2013

I enjoyed my stay at this Holiday Inn. At times, there was a long wait for an elevator due to repairs and upkeep.
I especially want to mention "Scott" the bartender at the hotel. He was always pleasant, personable, professional, and efficient. Even when he had a full bar, he continued to engage with customers while serving them. His pleasant, approachable demeanor made a difference during my stay.

  • Stayed April 2013, traveled with friends
    • 3 of 5 stars Value
    • 4 of 5 stars Location
    • 3 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 3 of 5 stars Cleanliness
    • 4 of 5 stars Service
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Cocoa, Florida
Senior Reviewer
10 reviews 10 reviews
5 hotel reviews
Reviews in 6 cities Reviews in 6 cities
5 helpful votes 5 helpful votes
4 of 5 stars Reviewed April 21, 2013

I booked a block of 30 rooms for a March meeting in the New Orleans area. They surprised me at checkin with an upgrade to their Presidents Suite. Yay!! I've booked a lot of room blocks and this is the best upgrade yet! The suite was spacious with a separate living and sleeping area. Probably a bit much for one person, but I enjoyed it anyway. I was a bit surprised that the bathroom was the same as the regular rooms, but that is not a complaint. The bed was a king size and very comfortable. It was a quiet room, I could only hear my neighbors running water in the bathroom.

The hotel is clean and nicely decorated. It is walking distance to the French Quarter but wear your sneakers. There is a restaurant and bar in the lobby. I did not use either. The staff is friendly and helpful.

From the other 30 guests in my room block, I only heard a few complaints. One was very legitimate, her door would not lock, you could just push it open. This was a lesson for me because I never check my door assuming that it locks. I always check now. The hotel was completely booked so they could not move her and it took two calls to maintenance to get it repaired. She was rightly upset.

Another guest had a stopped up bathtub drain that maintenance repaired. Several guests complained about the size of the fitness center. I agree, it is very small. Also heard a few complaints about the elevators being slow. However, there was a notice hanging in them that they were being renovated.

For the block, they gave us free wifi in the rooms, free parking and upgraded two other rooms. However, those two guests said their upgrade was only to a king instead of a double.

I have to say that I was a bit apprehensive booking at a Holiday Inn since my preference is two other major hotel brands. This Holiday Inn did the job, I was not disappointed.

Stayed March 2013, traveled on business
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Senior Contributor
23 reviews 23 reviews
3 hotel reviews
Reviews in 11 cities Reviews in 11 cities
6 helpful votes 6 helpful votes
4 of 5 stars Reviewed April 19, 2013

Clean, spacious rooms. Separate sink outside of bathroom was a nice addition. Microwave and mini-refrig. in room was helpful. Room opened up to balcony with view of city hall. Good breakfast buffet. Small registration area which became somewhat crowded with bus load of travelers. Concierge service very helpful. Cable car runs directly in front of hotel. Few taxis. A few restaurants within a block or two; otherwise, several large vacant building adjacent to hotel. Close to Superdome. Parking convenient. Multiple elevators, but appeared only two working during my 3 day stay. They were very slow from upper floors. A distance from Bourbon St. and "thick" of things, but within walking distance for those "conditioned" for hiking.

Room Tip: Go for balcony room facing city hall.
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  • Stayed April 2013, traveled on business
    • 4 of 5 stars Value
    • 3 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.

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Additional Information about Holiday Inn Downtown Superdome

Also Known As:
Holiday Inn Downtown Superdome Hotel New Orleans
Holiday Inn Downtown Superdome Hotel
Downtown Superdome Holiday Inn
Holiday Inn New Orleans
New Orleans Holiday Inn
Holiday Inn Superdome
Address: 330 Loyola Avenue, New Orleans, LA 70112
Phone Number:
Location: United States > Louisiana > New Orleans > Central Business District
Amenities:
Business Center with Internet Access Fitness Center with Gym / Workout Room Free High Speed Internet ( WiFi ) Restaurant Room Service Swimming Pool Wheelchair access
Hotel Style:
#15 Best Value Hotel in New Orleans
#25 Business Hotel in New Orleans
#53 Family Hotel in New Orleans
Price Range (Based on Average Rates): $$
Hotel Class:3 star — Holiday Inn Downtown Superdome 3*
Official Description (provided by the hotel):
Enjoy a refreshed Holiday Inn! Visit the recipient of the Customer Service Excellence award by IHG. Rooms feature Simmons pillow top mattresses and new pillow options. Relax in our courtesy area shuttle. Savor fresh coffee and pastries daily. Stay connected with FREE wireless. Plunge in our large rooftop pool and energize in our fitness center. Our full service property offers tantalizing meals morning, noon and night. Adult beverage options showcased in our Mardi Gras Lounge. ... more   less 
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