We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.
We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.

“Nice hotel” 4 of 5 stars
Review of Holiday Inn Downtown Superdome

Best prices for your stay
Enter dates for best prices
Check In mm/dd/yyyy Check Out mm/dd/yyyy
Show Prices
Compare best prices from top travel sites
and 7 more sites!
Save
You added Holiday Inn Downtown Superdome to your Saves list
Holiday Inn Downtown Superdome
3.0 of 5 Hotel   |   330 Loyola Avenue, New Orleans, LA 70112 (Central Business District)   |  
Hotel website
  |  
Hotel deals
  |  
  |  
Hotel amenities
Special Offer
Save on Hotel Packages!
Ranked #65 of 154 Hotels in New Orleans
Richardson, Texas
Senior Reviewer
8 reviews 8 reviews
7 hotel reviews
Reviews in 6 cities Reviews in 6 cities
12 helpful votes 12 helpful votes
“Nice hotel”
4 of 5 stars Reviewed August 21, 2012

Excellent hotel, just a few issues:
One of the parking lot booth attendants didn't stop talking on her cell phone while we were trying to figure out how to open the gate with our card. She didn't even say 'hello' two days in a row
$25dls a night for the parking lot? Why don't they include the parking pass in the cost of the room?
The room was great. The balcony and the bathroom need an upgrade, though. Bathroom is kind of small.
I recommend it.

  • Stayed August 2012, traveled with family
    • 4 of 5 stars Value
    • 4 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Write a Review

767 reviews from our community

Traveler rating
    308
    269
    128
    35
    27
See reviews for
140
170
64
156
Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (129)
Date | Rating
  • Chinese (Simplified) first
  • Dutch first
  • English first
  • French first
  • German first
  • Italian first
  • Japanese first
  • Polish first
  • Portuguese first
  • Russian first
  • Spanish first
  • Swedish first
  • Any
English first
1 review
1 of 5 stars Reviewed August 8, 2012

I had been shopping around for a park and cruise package and I came across this location. The price and location looked great, but I needed one question answered before booking. I called the hotel directly and Lucius answered, I asked him did this location shuttle to the cruise terminal. He put me on hold and tranferred me to the Unknown. This should have been a simple question to answer. Anyway I figured if he was not competant enough to answer the question the hotel property wouldnt be to different. On to the next.........

  • Stayed August 2012, traveled as a couple
    • 4 of 5 stars Value
    • 4 of 5 stars Location
    • 1 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Cranberry Township, Pennsylvania
1 review
4 of 5 stars Reviewed August 5, 2012

Staff was very friendly overall. Rodney the bellman was amazing. We had a group of 23 people/mostly teens - including one in a wheelchair - and he was very personable and helpful during our stay. Hotel was clean. When conventions come into town (like ours) please be more prepared with "grab and go" meals on a daily basis. This was my only complaint of our stay! Thanks for providing a nice experience during our special trip to New Orleans!!

  • Stayed July 2012, traveled with friends
    • 3 of 5 stars Value
    • 4 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
New York City, New York
Top Contributor
53 reviews 53 reviews
52 hotel reviews
Reviews in 44 cities Reviews in 44 cities
35 helpful votes 35 helpful votes
4 of 5 stars Reviewed August 1, 2012

I stayed at the Holiday Inn Downtown - Superdome last year when I was attending a convention in the French Quarter, and it was perfectly nice, standard Holiday Inn with friendly and accommodating staff. Hotwire got me a pretty good deal again for this year's iteration of the convention, and I was pleased to find that I knew the hotel from my previous stay.

Since my last stay, though, the hotel has undergone a comprehensive renovation. Hallways are newly carpeted and I think painted, while guest rooms are much nicer with stylish decor and furniture (dark gray and red walls with Warhol prints!) and feel bigger. Lots of counter/desktop space, lots of electrical outlets (which most hotels don't seem to have), big flatscreen TV. There was construction outside (I believe they're putting in a new streetcar line on Loyola Street), but we didn't hear a thing.

The blackout curtains certainly do darken the room: a couple times I got up and dressed in the dark because my travel companions were still asleep...and then was shocked by how bright it was when I got outside!

My travel companions enjoyed the guest laundry facilities and the swimming pool, though I didn't get a chance to use either. We parked a car for our stay, and though expensive ($26.75 I believe), the convenience of not parking someplace cheaper (and having full 24/7 in & out access) was worth it.

We extended our Hotwire reservation by a day because we found ourselves near the hotel earlier than we expected. That worked fine, except we had to check out and check back into the same hotel (though that took literally about thirty seconds to receive new key cards; not bad at all.) The front desk blocked off the room for the entire duration of the stay when I mentioned this, so we wouldn't have to change rooms, which we appreciated.

All the staff was incredibly helpful, especially Brad at the front desk (who broke $20 bills for me a couple of times so I could take the bus/streetcar) and Oswald at the bell desk, who cheerfully helped us with our many heavy bags and gave us good restaurant recommendations besides. But I feel like I shouldn't single anyone out, since everyone was so very friendly. We had no problems during the stay, with the possible exception of needing more towels a couple times, but our requests were instantly filled. (Also, the previous occupants had left a plastic wand of soap bubbles in the room, which was left alone by the housekeepers.)

The shuttle service to the cruise port would be useful if it went more places, but if you're going there I can see how it'd be very helpful. It's about a ten-minute walk to the Quarter, and while the terrain can be very quiet -- downright deserted on some blocks -- I never felt unsafe. There are 24-hour drugstores and convenience stores close to the hotel, and I was glad that our room had a fridge for storing the drinks I brought along, which were very nice to have after a long day of imbibing.

At any rate, I'd unquestioningly recommend this hotel as a great value in downtown New Orleans, and one of the most consistent places I've stayed there.

Room Tip: The eighth floor looks out onto the pool and may possibly be louder, though I haven't stayed on...
See more room tips
  • Stayed July 2012, traveled with family
    • 5 of 5 stars Value
    • 3 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Jupiter, Florida
Senior Contributor
22 reviews 22 reviews
19 hotel reviews
Reviews in 17 cities Reviews in 17 cities
10 helpful votes 10 helpful votes
4 of 5 stars Reviewed July 30, 2012

Hotel was clean and well kept up. Friendly, helpful staff, Comfortable room. Only two minor complaints -- couldn't get the wi-fi to work and the elevator service is very slow. Overall, I wouldn't hesitate to stay there agin.

  • Stayed July 2012, traveled solo
    • 4 of 5 stars Value
    • 3 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Tupelo, Mississippi
Contributor
14 reviews 14 reviews
Reviews in 7 cities Reviews in 7 cities
14 helpful votes 14 helpful votes
4 of 5 stars Reviewed July 30, 2012

Overall, it was a good deal-nothing too fancy, but I would definitely stay again. I went to NOLA to celebrate my 21st birthday, and stayed two nights with a group of friends. It is about a 10-15 minute walk to Bourbon street, but it wasn't bad. I walked both during the day and at 3am and nobody bothered us. I would not recommend walking alone anywhere in NOLA, but that is just me... with my friends it was fine, and even if I had to walk it alone, I doubt anything would have happened. I didn't even see any suspicious activity.

Pros: comfortable beds, clean, spacious rooms, close to canal street-yet away from the noise, good price, modern look, in-room refrigerator/microwave, price (I booked on Hotwire and it was about half the cost of everything else near that area)

Cons: elevators are VERY slow and there are not enough of them to service 18 floors worth of people, difficult to get special requests, pool was always filled with kids, expensive parking-$25/day (but it IS NOLA, so parking isn't going to be cheap anyhow)

The only issue I had was when I first checked in and they wouldn't give me two rooms next to each other. I booked 2 rooms when I made the reservation and I had called twice before the trip and made the request for the rooms to be next to each other. They said, "sorry, we are too full to get two rooms even close together" (and they were full, but I had called several weeks and even that morning to confirm my request had been entered). Once I asked the manager, however, she was able to get my two rooms next to each other-so if you have any special requests, be prepared to stand your ground and talk to a manager.

Overall, it was a great value and I am glad we stayed there.

  • Stayed July 2012, traveled with friends
    • 5 of 5 stars Value
    • 4 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Tulsa, OK
Senior Contributor
23 reviews 23 reviews
5 hotel reviews
Reviews in 6 cities Reviews in 6 cities
18 helpful votes 18 helpful votes
2 of 5 stars Reviewed July 30, 2012

I stayed at this hotel for 4 nights in July. Our air conditioner was very loud and moldy and didn't work well. It took two nights of bad sleep for it to be replaced. It was truly obvious to anyone that it should have been taken care of long ago.

The elevators were very slow and really put a damper on our time. The staff is constantly using the 4 elevators(usually only 3 worked), so there wasn't room for the guests. MANY times we had to wait on the 3rd or 4th elevator to come. A LOT of wasted time.

The people at the front desk seem like they have heard all the complaints before and are tired of hearing it. I have stayed at many other hotels in this area without any of these problems, so why choose it?

  • Stayed July 2012, traveled with family
    • 2 of 5 stars Value
    • 3 of 5 stars Location
    • 2 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 3 of 5 stars Cleanliness
    • 3 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Hotels you might also like...
mm/dd/yyyy mm/dd/yyyy
Price Your Stay

Been to Holiday Inn Downtown Superdome? Share your experiences!

Write a Review Add Photos & Videos

Additional Information about Holiday Inn Downtown Superdome

Address: 330 Loyola Avenue, New Orleans, LA 70112
Phone Number:
Location: United States > Louisiana > New Orleans > Central Business District
Amenities:
Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Free High Speed Internet ( WiFi ) Restaurant Room Service Swimming Pool Wheelchair access
Hotel Style:
#27 Business Hotel in New Orleans
#64 Family Hotel in New Orleans
#72 Romantic Hotel in New Orleans
Price Range (Based on Average Rates): $$
Hotel Class:3 star — Holiday Inn Downtown Superdome 3*
Number of rooms: 296
Official Description (provided by the hotel):
Enjoy a refreshed Holiday Inn! Visit the recipient of the Customer Service Excellence award by IHG. Rooms feature Simmons pillow top mattresses and new pillow options. Relax in our courtesy area shuttle. Savor fresh coffee and pastries daily. Stay connected with FREE wireless. Plunge in our large rooftop pool and energize in our fitness center. Our full service property offers tantalizing meals morning, noon and night. Adult beverage options showcased in our Mardi Gras Lounge. ... more   less 
Reservation Options:
TripAdvisor is proud to partner with Expedia, IHG, Orbitz, Hotels.com, HotelTravel.com, AAA Travel Services, Agoda, Booking.com and Tingo so you can book your Holiday Inn Downtown Superdome reservations with confidence. We help millions of travelers each month to find the perfect hotel for both vacation and business trips, always with the best discounts and special offers.
Also Known As:
Holiday Inn Downtown Superdome Hotel New Orleans
Downtown Superdome Holiday Inn
Holiday Inn New Orleans
New Orleans Holiday Inn
Holiday Inn Superdome

Owners: What's your side of the story?

If you own or manage Holiday Inn Downtown Superdome, register now for free tools to enhance your listing, attract new reviews, and respond to reviewers.