First the Pros: Avg size room that is clean and comfortable. Great Bed. Old style TV with plenty of cable channels. Desk and chair for relaxing. Coffee maker. Bath was very clean and modern. We always had hot water. Good pool on the eighth floor with the fitness center. Most of the staff (floor, maintenance, concierge) were great. David (conceirge) was fantastic. We did not used the restaurant, bar or their internet connection.
Now the Cons: If you use the free shuttle it only works outbound. We called for a pickup twice and they never showed. Once they nearly passed us by but my (athletic) wife ran them down in the street. We never had a pickup without issues. On the first night we were left on a street corner for 1 ½ hours despite calling three times. We finally took a cab back. Take the shuttle oubound but take a cab back to the Hotel. A cab is about $10 from the French Quarter. You can walk it easily but I would not do it at night as there are some questionable charaters hanging around the corner at Canal St. The daytime is fine.
This would be a soild 4 star Hotel but the front desk’s failure to manage shuttle pick ups drops it to a weak 3 star.
- Also Known As:
- Holiday Inn Downtown Superdome Hotel New Orleans
- Holiday Inn Downtown Superdome Hotel
- Downtown Superdome Holiday Inn
- Holiday Inn New Orleans
- New Orleans Holiday Inn
- Holiday Inn Superdome
- Official Description (provided by the hotel):
- Enjoy a refreshed Holiday Inn! Visit the recipient of the Customer Service Excellence award by IHG. Rooms feature Simmons pillow top mattresses and new pillow options. Relax in our courtesy area shuttle. Savor fresh coffee and pastries daily. Stay connected with FREE wireless. Plunge in our large rooftop pool and energize in our fitness center. Our full service property offers tantalizing meals morning, noon and night. Adult beverage options showcased in our Mardi Gras Lounge. ... more less
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