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“Hilton? .... more like Holiday Inn” 3 of 5 stars
Review of Hilton Garden Inn New Orleans Convention Center

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Hilton Garden Inn New Orleans Convention Center
3.5 of 5 Hotel   |   1001 South Peters Street, New Orleans, LA 70130 (Lower Garden District)   |  
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WWII Museum & Parking
Ranked #58 of 154 Hotels in New Orleans
Boston, Massachusetts
Contributor
11 reviews 11 reviews
10 hotel reviews
Reviews in 11 cities Reviews in 11 cities
46 helpful votes 46 helpful votes
“Hilton? .... more like Holiday Inn”
3 of 5 stars Reviewed May 7, 2004

The Hilton Garden Inn is fine if you're looking for a clean, good-sized room without much in the way of service or amenities. Also, it's very close to the Convention Center and [cheesey] Riverwalk. The issues would be: very bland rooms for a Hilton; the breakfast buffet will double your yearly grease intake; the toilets clog on a daily basis; and the hotel is not in a very nice part of town. As a matter of fact while walking back to the hotel at 10pm last night, a cop stopped my wife and I to make sure we knew we knew where we were going. He said, "Be careful, the projects are only two blocks away and you shouldn't be on the streets at night around here."
In summary: clean, large rooms... not much else going for it.

  • Stayed May 2004, traveled on business
    • 2 of 5 stars Value
    • 2 of 5 stars Rooms
    • 3 of 5 stars Cleanliness
    • 2 of 5 stars Service
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561 reviews from our community

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Rating summary
  • Sleep Quality
    4 of 5 stars
  • Location
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (85)
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English first
A TripAdvisor Member
4 of 5 stars Reviewed February 16, 2004

This was really nice. It was about a $5.00 cab ride to the quarter and not a bad walk if need be. It was a short walk to the Riverwalk Mall and a great place to stay if you are going to the Convention Center.
The walls were somewhat thin but it didn't bother us much. The room was spacious enough for the both of us and I would definitely stay here again!

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A TripAdvisor Member
2 of 5 stars Reviewed February 6, 2004

Bad location. Too far from the action, unless you don't mind taking cabs everywhere. The neighborhood was downright ulgy. It felt like a mile walk to the french quarter. Harrah's shuttle was terrible, so be prepared to walk. The hotel itself was clean, and nice looking. The room was clean and comfortable. The front desk people were nice. The restaurant in the hotel was really bad, service and food.

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A TripAdvisor Member
1 of 5 stars Reviewed October 8, 2003

I would not stay here again. There are many better hotels in the area.
The food in the restaurant is bad and if you have any other problems with the hotel or its service, the manager will not even have the courtesy to speak with you. They are too busy. It has the worst customer service I have ever experienced..

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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Winston Salem, North Carolina
Top Contributor
100 reviews 100 reviews
62 hotel reviews
Reviews in 57 cities Reviews in 57 cities
403 helpful votes 403 helpful votes
3 of 5 stars Reviewed September 14, 2003

Me and my husband stayed at this hotel. Its located in the warehouse district of New Orleans (a bunch of old empty warehouses attempting to be converted into stuff.) Its not a bad walking distance to Burbon St.
and surrounding areas. Its two blocks from the riverwalk shopping areas and where the cruise ships port, maybe 4-5 blocks from Harrahs Casino.
The staff was friendly and our room were clean and fresh. There is a resturant on the main floor were we had a buffet breaksfast (for a fee). There is room service doing certain hours, and a little convient store for the small things that may be needed or that were for gotten.
I enjoyed my stay. Absolutely excellent location if your staying in the area to get on a cruise ship!

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A TripAdvisor Member
4 of 5 stars Reviewed August 24, 2003

Wonderful hotel perfectly located in the super-fashionable Warehouse District. Great shops, galleries, restaurants, bars, and nightclubs abound, with gorgeous loft apartments on the floors above. Short walk to convention center, casino, French Quarter, or lower Garden District.
Near St. Charles streetcar line. Friendly, accomodating staff, and new, immaculate rooms. Outstanding prices too.

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A TripAdvisor Member
2 of 5 stars Reviewed August 8, 2003

This hotel has nice clean rooms and very comfortable beds. However, they have no one to help with luggage and they have limited carts that are hidden in rooms overnight by the savvy customers. The casino/French Quarter shuttle is a figment of their imagination. Just try and see one, let alone board one. If you stay here, bring a carry-in bag and be prepared to shell out money for a taxi. It's way too difficult to get your parked car, although the valet staff is excellent. Taxies are another matter. We took several, and all were really good and reasonable. I've stayed in equally nice hotels in the French Quarter and the Garden District for the same price. I may stay there again, but I'll shop around. I think that the Hilton Corporation is doing themselves a disservice to allowing their name on this hotel.

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Additional Information about Hilton Garden Inn New Orleans Convention Center

Address: 1001 South Peters Street, New Orleans, LA 70130
Phone Number:
Location: United States > Louisiana > New Orleans > Lower Garden District
Amenities:
Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Free High Speed Internet ( WiFi ) Restaurant Room Service Swimming Pool Wheelchair access
Hotel Style:
#15 Business Hotel in New Orleans
#48 Family Hotel in New Orleans
#69 Romantic Hotel in New Orleans
Price Range (Based on Average Rates): $$
Hotel Class:3.5 star — Hilton Garden Inn New Orleans Convention Center 3.5*
Number of rooms: 286
Reservation Options:
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Also Known As:
Hilton Garden Inn New Orleans Hotel New Orleans
Hilton New Orleans
New Orleans Hilton

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