We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.
We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.

“Clean and nice.” 4 of 5 stars
Review of Hilton Garden Inn New Orleans Convention Center

Best prices for -
Enter dates for best prices
Check In mm/dd/yyyy Check Out mm/dd/yyyy
Prices are for 1 room, 2 adults
Show Prices
Compare best prices from top travel sites
and 6 more sites!
Save
You added Hilton Garden Inn New Orleans Convention Center to your Saves list
Hilton Garden Inn New Orleans Convention Center
3.5 of 5 Hotel   |   1001 South Peters Street, New Orleans, LA 70130 (Lower Garden District)   |  
  |  
Hotel deals
  |  
Hotel website
  |  
Hotel amenities
Special Offer
Get Double HHonors Points
Ranked #61 of 155 Hotels in New Orleans
Atlanta, Georgia
Contributor
11 reviews 11 reviews
8 hotel reviews
Reviews in 9 cities Reviews in 9 cities
15 helpful votes 15 helpful votes
“Clean and nice.”
4 of 5 stars Reviewed September 24, 2011

I stayed a couple of nights on a business trip. This place is clean, good service. They are currently in construction (renovations) until December 2011 or January 2012. You may need to check this. Parking is very expensive, but this is typical in all New Orleans Hotels. However, you may be lucky and park in front of the hotel. There are park meters, but parking is free after six (I think) and until 08:00 am. So if you arrive late from work and leave early, you may save a few bucks on parking.

Room Tip: It is under renovations, so you may call directly the hotel before making a reservation to check the...
See more room tips
  • Stayed August 2011, traveled on business
    • 4 of 5 stars Value
    • 4 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
HiltonGardenInnCCGM, Administrative Assistant at Hilton Garden Inn New Orleans Convention Center, responded to this review, September 28, 2011
Dear Jrf021,

Thank you for taking the time out of your day to complete a review of the Hilton Garden Inn New Orleans Convention Center and let everyone know what a great hotel we have here in New Orleans. Also, thank you for explaining the parking situation as it can sometimes be an unexpected expense for travelers.

Sincerely,

Janee Tranchina
Administrative Assistant
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Write a Review

637 reviews from our community

Traveler rating
    247
    246
    83
    45
    16
See reviews for
109
131
35
232
Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (97)
Date | Rating
  • English first
  • French first
  • German first
  • Portuguese first
  • Russian first
  • Spanish first
  • Any
English first
South Carolina
Senior Reviewer
7 reviews 7 reviews
4 hotel reviews
Reviews in 5 cities Reviews in 5 cities
14 helpful votes 14 helpful votes
5 of 5 stars Reviewed September 23, 2011

Walkable to Harrahs, close to my favorite cajun restaurant Mulattes!

Stayed September 2011, traveled on business
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Portsmouth, United Kingdom
1 review
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed September 20, 2011

I booked the hotel through Expedia.co.uk and got a good weekend deal. On arrival i was greeted by a beaming smile from the receptionist and was dealt with swiftly. The room was good and i like the Hilton Garden Inn brand, so was not disappointed. What made this hotel a littel different though was the friendliness of the staff, who are obviously well motivated. Service i know is better in teh USA than the UK, but this was taken a degree further at this hotel.

  • Stayed August 2011, traveled solo
    • 4 of 5 stars Value
    • 4 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
HiltonGardenInnCCGM, Administrative Assistant at Hilton Garden Inn New Orleans Convention Center, responded to this review, September 22, 2011
Dear Vineyboy657,

Thank you for taking the time out of your day to complete a review on TripAdvisor of the Hilton Garden Inn New Orleans Convention Center. Taking the time to complete the review really shows how much you truly enjoyed your stay. Remember to also check our brand website for promotions and discounts as well. We loved having you here and hope the next time you find yourself in the USA you will visit New Orleans and the Hilton Garden Inn New Orleans Convention Center.
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Atlanta, GA
Top Contributor
154 reviews 154 reviews
46 hotel reviews
Reviews in 44 cities Reviews in 44 cities
94 helpful votes 94 helpful votes
4 of 5 stars Reviewed September 19, 2011

Recently I stayed overnight for business. The hotel was nice,clean and front desk staff was very accomadating. The parking was ok - you do not need to valet as they have reduced pricing for self park. I was not crazy about the Warehouse district as I was not familar with the area. There is construction going on in the hotel which is a probelm if you want to rest in the afternoon. Love the cookies they leave out for you.

Room Tip: Self Parking is aviable do not use the expensive valet.
See more room tips
  • Stayed September 2011, traveled on business
    • 4 of 5 stars Value
    • 3 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
HiltonGardenInnCCGM, Administrative Assistant at Hilton Garden Inn New Orleans Convention Center, responded to this review, September 20, 2011
Dear TravelingTS,

Thank you for taking the time to complete a review of the Hilton Garden Inn New Orleans Convention Center on TripAdvisor. I am glad to hear that you enjoyed your stay and found it necessary to let everyone know about it. I would like to clarify one note in your comments. The Hilton Garden Inn New Orleans Convention Center does not have self parking available. There is a parking garage across the street that is not associated with the hotel where you can self park; however our garage is too small to allow self parking. If you in fact did self park in our garage, then that would have been a special circumstance out of the norm. Again, thank you for your comments, and we look forward to seeing you again in the near future.

Sincerely,

Janee Tranchina
Administrative Assistant
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Atlanta
Senior Reviewer
6 reviews 6 reviews
6 hotel reviews
Reviews in 6 cities Reviews in 6 cities
3 helpful votes 3 helpful votes
3 of 5 stars Reviewed September 9, 2011

I had a reservation for a non smoking room. I was checked into a smoking room. I called the front desk and they got us moved promptly! The front desk staff was VERY ACCOMODATING! The hotel needs a renovation, but the staff was GREAT!

  • Stayed July 2011, traveled with family
    • 2 of 5 stars Value
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
HiltonGardenInnCCGM, Administrative Assistant at Hilton Garden Inn New Orleans Convention Center, responded to this review, September 13, 2011
Dear AvidTraveler7826,

Thank you for taking the time to complete a TripAdvisor review of the Hilton Garden Inn New Orleans Convention Center. I am very happy to hear that you were pleased with your stay and that the front desk was able to accommodate your requests in a timely manner. I would like to take this opportunity to inform you that the Hilton Garden Inn New Orleans Convention Center is going through a full renovation August 15 - December 31, 2011. This will include everything in the guest rooms, hallways, lobby, and restaurant. I truly hope you will choose to stay at the Hilton Garden Inn New Orleans Convention Center on your next visit to New Orleans to see the wonderful upgrades we are making to the hotel.

Sincerely,

Janee Tranchina
Administrative Assistant
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Cleveland, Ohio
Top Contributor
160 reviews 160 reviews
43 hotel reviews
Reviews in 43 cities Reviews in 43 cities
136 helpful votes 136 helpful votes
4 of 5 stars Reviewed September 5, 2011

I stayed here over Labor Day weekend, but due to the tropical storm I checked out 2-days early. The hotel staff was absolutely cooperative about the early check-out, and were wonderfully nice and helpful during my short stay. The hotel was undergoing a complete renovation, but this process was so well managed that it never impacted my stay one bit. Due to the weather, I never checked out the pool. And being a foodie in a foodie city, I didn't check out the hotel's restaurant. But the room was completely comfortable, the location was great for my purposes (I specifically wanted to be in the warehouse district for proximity to museums, galleries, restaurants, the streetcar and away from the hubbub of the French Quarter. The rate was excellent. I'd definitely stay here again.

  • Stayed September 2011, traveled solo
    • 5 of 5 stars Value
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
HiltonGardenInnCCGM, Administrative Assistant at Hilton Garden Inn New Orleans Convention Center, responded to this review, September 6, 2011
Dear RandBrad,

Thank you for taking the time to complete a review of the Hilton Garden Inn New Orleans Convention Center on TripAdvisor. I am glad that we were able to meet all your expectations while staying here, and maybe next time you can try the wonderful flavors of our very own restaurant, The Great American Grill. I am very sorry to hear that you decided to cut you trip short due to Tropical Storm Lee. Hopefully we will get the opportunity to serve you again in the very near future.

Sincerely,

Janee Tranchina
Administrative Assistant
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Paragould, Arkansas
Contributor
16 reviews 16 reviews
3 hotel reviews
Reviews in 12 cities Reviews in 12 cities
35 helpful votes 35 helpful votes
4 of 5 stars Reviewed August 19, 2011

This hotel was clean and friendly when my wife and I stayed in September 2010. We stayed one night, because the next day we were going to board our cruise ship at the port. The hotel is situated kitty-corner from a parking garage that is right near the port. This garage was one of the cheapest in the areas and they have parking exclusively for cruises. Also, the parking garage provides FREE shuttle to the port and back. Back to the hotel; we overall had a good stay at this Hilton; however, the side of the building we were on, which was the west side I believe had a outside window. Around 12:00 AM we woke up to loud noises outside and discovered there is a club next door to the hotel. A fight broke out and people were running everywhere. We really were not upset about the noise, because the club finally closed, but it could definitely become a problem for some. Look out for that.

Room Tip: Don't stay on the west side of hotel, next to the club (if still there).
See more room tips
  • Stayed September 2010, traveled as a couple
    • 4 of 5 stars Value
    • 3 of 5 stars Sleep Quality
    • 4 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 2
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
HiltonGardenInnCCGM, General Manager at Hilton Garden Inn New Orleans Convention Center, responded to this review, August 24, 2011
Dear djwizzy24,

Thank you for taking the time to complete a review of the Hilton Garden Inn New Orleans Convention Center on TripAdvisor. We value all comments, good and bad. Since it has been a while since you have stayed here, I would like to inform you that we are going through a renovation of all guest rooms and public areas through the end of the year. Included in this renovation are new window treatments that are designed to block out much of the noise from the club next door. I hope you will find yourself back in New Orleans soon and choose to stay at the Hilton Garden Inn New Orleans Convention Center. Maybe even to go out on another cruise.

Sincerely,

Mark Allaf
General Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Hotels you might also like...
mm/dd/yyyy mm/dd/yyyy
Prices are for 1 room, 2 adults
Price Your Stay

Been to Hilton Garden Inn New Orleans Convention Center? Share your experiences!

Write a Review Add Photos & Videos

Additional Information about Hilton Garden Inn New Orleans Convention Center

Address: 1001 South Peters Street, New Orleans, LA 70130
Phone Number:
Location: United States > Louisiana > New Orleans > Lower Garden District
Amenities:
Wheelchair access
Hotel Style:
#23 Business Hotel in New Orleans
#63 Family Hotel in New Orleans
#70 Romantic Hotel in New Orleans
Price Range (Based on Average Rates): $$
Hotel Class:3.5 star — Hilton Garden Inn New Orleans Convention Center 3.5*
Number of rooms: 286
Reservation Options:
TripAdvisor is proud to partner with Travelocity, Expedia, Booking.com, Priceline, Cheap Tickets, Orbitz, Hilton Hotels and Hotels.com so you can book your Hilton Garden Inn New Orleans Convention Center reservations with confidence. We help millions of travelers each month to find the perfect hotel for both vacation and business trips, always with the best discounts and special offers.
Also Known As:
Hilton Garden Inn New Orleans Hotel New Orleans
Hilton New Orleans
New Orleans Hilton

Owners: What's your side of the story?

If you own or manage Hilton Garden Inn New Orleans Convention Center, register now for free tools to enhance your listing, attract new reviews, and respond to reviewers.