Not sure about the few somewhat negative reviews here. Our room was lovely, calm, light and tastefully decorated. Higher ceilings than most hotels, with decorative molding. Nice bathroom with tub. Coffee, hair dryer, refrigerator, safe, ironing board, free wifi. The mattress was wonderful, very comfortable!
They happily provide any extras you may prefer, like more pillows. Breakfast was a full self serve breakfast, fluffy scrambled eggs, bacon, potatoes one day, eggs, sausage and biscuits the next. Each day provided waffle bar, bagels, several types bread for toast, hot and cold cereals, yogurt, coffee, tea, hot chocolate, juice. Microwave to rewarm coffee, make oatmeal, etc. It's self serve but the food is just the same as you typically get in any restaurant and good quality. We were able to 'borrow' coffee cups, utensils, plates, etc from the dining area for any food we brought into the room. And were able to come down to use the microwave too. The Quarter restaurants are not typically inexpensive, and three meals a day adds up quick so the free breakfast was wonderful.
The hallways do echo somewhat so being considerate and quiet is a kindness. On the whole we experienced only a couple of incidents of people traveling to their rooms in the middle of the night waking us up. But we are in the Quarter and people party late into the wee hours. Once the guests were in their room they quieted down.
The staff was caring, helpful and kind. There's not one bad thing we could say about our stay there. Our last night the parking lot was full, and there was no place to park our rental car. We parked out on the street, went in and asked the young woman at the desk if it would be okay there. She came outside to see just exactly where it was parked, told us to bring it into the parking garage right away and allowed us to park in a non-designated spot, else we'd definitely be towed. That was very nice of them. We left our key in case they needed to temporarily move the car from it's 'spot'. The parking was $22.00 a night. That might seem steep but the tow you'll likely receive parking on the street will cost lots more than that. The parking laws are very confusing and strict. Better to pay this modest fee and know your car is safe than have to pay 10 times that because you didn't want to spend the money and took your chances on the street. New Orleans is tow happy and desperately needs the money it makes from ticketing and towing. So pay to park or take public transportation. Overall, our time at this establishment was extremely pleasant and we will probably always stay here from now on.
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.