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“Great stay over Labor Day” 5 of 5 stars
Review of Courtyard New Orleans Downtown/Iberville

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Courtyard New Orleans Downtown/Iberville
4.0 of 5 Hotel   |   910 Iberville St., New Orleans, LA 70112 (Formerly Iberville Suites)   |  
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Ranked #17 of 155 Hotels in New Orleans
Certificate of Excellence
GreenLeadersBronze level
San Antonio, Texas
Contributor
20 reviews 20 reviews
12 hotel reviews
Reviews in 13 cities Reviews in 13 cities
14 helpful votes 14 helpful votes
“Great stay over Labor Day”
5 of 5 stars Reviewed September 2, 2014

We planned a last minute road trip to New Orleans over Labor Day this year and booked a room at this Courtyard. I've stayed at a few Courtyard's and have always been pleased with the value. We booked on priceline and felt like we got a really great deal.

This hotel is in a fantastic location. Located right next to the Ritz Carlton and one block from both Canal and Bourbon street. One block to Acme Oyster House...one more block to Royal. You can walk anywhere in French Quarter within 20 minutes...and it's an easy walk down to Harrah's on Canal too.

Rooms were clean, spacious and nice. We had a room at the end of hallway and seemed it was a little larger than other rooms. The room had a living area with a TV and bar area and a separate bedroom.

Staff was polite and helpful…and super friendly. No complaints there.

The only minor complaint would be the noise from the neighboring room. At 2:00 am one night and 5:30 am the other...we were woken up by a lot of loud talking and laughing. Felt like they were in our room. But that can happen in any hotel...so we didn't let it bother us.

One issue anyone with a car should be aware of...parking....it's expensive. It's $34 a night plus tax. We decided to park at the valet ramp across the street. It was still $30 (that includes tax) a day but it saved a few bucks and was just as convenient as parking with the hotel valet.

  • Stayed August 2014, traveled as a couple
    • 5 of 5 stars Value
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Service
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524 reviews from our community

Traveler rating
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Rating summary
  • Location
    5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (132)
Date | Rating
  • English first
  • French first
  • German first
  • Italian first
  • Portuguese first
  • Spanish first
  • Any
English first
Pensacola, Florida
Senior Contributor
46 reviews 46 reviews
19 hotel reviews
Reviews in 24 cities Reviews in 24 cities
20 helpful votes 20 helpful votes
4 of 5 stars Reviewed August 31, 2014

This hotel is nestled between the French Quarter and Canal St. and is only a block from Bourbon. So nice to walk out the front door and go a block and be on Bourbon! The lobby is very nice and the rooms are even nicer. Very spacious king suite had separate seating area with plenty of seating. The bathroom was modern and the roller doors in the room were very cool.

Housekeeping staff was nice whenever we interacted with them and they kept the room and property very clean. The bed was super comfortable and the A/C worked like a champ.

As a Silver Elite member, I usually don’t EVER have a problem when requesting a late checkout. I called the front desk the evening before and identified myself as a Rewards member and politely requested a late checkout. Was told they were “too booked” with check in’s the next day. I explained I only needed one extra hour but was denied! Really? Even during busy times, a request for 1 extra hour should be able to be accommodated. When I received a survey via email regarding my stay, I detailed this issue but was never contacted by corporate nor the property manager – pretty bad. I’ll never go back to this property for that reason.

  • Stayed March 2014, traveled as a couple
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Cleanliness
    • 3 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Jeff A, Manager at Courtyard New Orleans Downtown/Iberville, responded to this review, September 28, 2014
Dear EyeCanSeeForMiles,
Thank you for taking the time to share you experience with the New Orleans Iberville Courtyard. We certainly do appreciate you positive feedback. As a Silver Elite Member you are entitled to a priority late checkout, and I apologize you did not receive the request. I will be sure to share this as a learning experience with the team. Should you find yourself in New Orleans in the near future, please do not hesitate to reach out to the hotel directly.
Regards,
Jeff A
Assistant General Manager
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Washington DC, District of Columbia
Senior Contributor
21 reviews 21 reviews
15 hotel reviews
Reviews in 9 cities Reviews in 9 cities
15 helpful votes 15 helpful votes
5 of 5 stars Reviewed August 29, 2014

Having a great time at this Courtyard by Marriott. It shares some facilities with Ritz-Carlton and the design of the hotel is very much one of the best Courtyard properties I have visited. Perfect location and very friendly and accommodating service staff. I hope to have the pleasure to return. Arianna and Desi along with all whom I have not mentioned, thank you!

Stayed August 2014, traveled as a couple
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Jeff A, Manager at Courtyard New Orleans Downtown/Iberville, responded to this review, August 30, 2014
Dear Carlos S,
Thank you for taking the time to write such a wonderful review of the New Orleans Iberville Courtyard. I am happy to hear you enjoyed our unique relationship with the Ritz-Carlton. I will be sure to recognize the team, specifically Desi and Arianna for a job well done. We hope to see you again in the near future.
Regards,
Jeff A
Assistant General Manager
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Contributor
14 reviews 14 reviews
4 hotel reviews
Reviews in 10 cities Reviews in 10 cities
15 helpful votes 15 helpful votes
5 of 5 stars Reviewed August 21, 2014

This hotel is easy walking access to both French Quarter/Boubon Street as well as Canal Street where you can catch the streetcar. Very luxurious lobby, nice rooms (we stayed in a suite). Would return and would recommend to others!

  • Stayed June 2014, traveled with family
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Jeff A, Manager at Courtyard New Orleans Downtown/Iberville, responded to this review, August 30, 2014
Dear DenaEokc,
Thank you for the great review of the New Orleans Iberville Courtyard, we hope to see you, your friends, and family in the near future!!
Regards,
Jeff A
Assistant General Manager
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Dunedin, Florida
Top Contributor
179 reviews 179 reviews
29 hotel reviews
Reviews in 56 cities Reviews in 56 cities
170 helpful votes 170 helpful votes
5 of 5 stars Reviewed August 21, 2014

This hotel is underrated in the NO area as it has a great location and very reasonable price. We stayed here during French Quarter Fest and were able to walk to all the action but still get away at the end of the night. It is only a few minutes walk to the street cars and some really great New Orleans restaurants. The interior is clean and inviting (once you find it lol) and the staff was all very helpful and cheerful. Our room was spacious with a dividing wall between the bed and living area. Our window overlooked the back of the building which coincidentally faced the St Louis cemetery so we got a birds eye view of it. The hotel has been remodeled in recent years so the decor was updated and tasteful and the bathrooms were very clean. We would stay here again if in the area.

Room Tip: Rooms on a high level that face the back of the building have a view of the St Louis Cemetery
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  • Stayed April 2014, traveled with family
    • 5 of 5 stars Value
    • 5 of 5 stars Rooms
    • 5 of 5 stars Service
Was this review helpful? Yes 2
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Jeff A, Manager at Courtyard New Orleans Downtown/Iberville, responded to this review, August 30, 2014
Dear ANDs77,
Thank you for taking the time to write such a detailed review of the New Orleans Iberville Courtyard. I am glad you found out hotel clean, and our staff helpful during your stay. We look forward to greeting your family again in the future!
Regards,
Jeff A
Assistant General Manager
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Senior Reviewer
7 reviews 7 reviews
4 hotel reviews
Reviews in 3 cities Reviews in 3 cities
5 helpful votes 5 helpful votes
5 of 5 stars Reviewed August 21, 2014

I can't say enough good things about this hotel and its staff. Our room had a great, spacious layout and the decor was very up to date. All the staff we came in contact with were extremely friendly and helpful. The location is very central. Would highly recommend this property to anyone visiting New Orleans!

  • Stayed July 2014, traveled as a couple
    • 4 of 5 stars Value
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 2
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Jeff A, Manager at Courtyard New Orleans Downtown/Iberville, responded to this review, August 30, 2014
Dear Sandy H,
Wow- what a great review!!! I appreciate you taking the time to share your experience at our hotel with the TripAdvisor community. At the New Orleans Iberville Courtyard, our associates express “the spirit to serve our guests” and I am thrilled to the team was able to exceed your expectations. Please come back soon!
Regards,
Jeff A
Assistant General Manager
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
brooklyn, ny
Top Contributor
59 reviews 59 reviews
37 hotel reviews
Reviews in 38 cities Reviews in 38 cities
47 helpful votes 47 helpful votes
5 of 5 stars Reviewed August 20, 2014

We booked 2 rooms in this hotel, both rooms were large suite like rooms with 2 king beds in each suite. When you enter the room, there is a king bed in the front area along with a flat screen tv, table/work area, nightstand with an IPOD docking station. In the middle, there is a bathroom with stand up shower and large vanity area, outside the bathroom is a wet bar and refrigerator. In the back, there is a second king size bed with a flat screen tv, loveseat, and 2 nightstands. Back room also has a sliding door if you want privacy. 2 couples could very easily share a 2 king bed room at this property. The furnishings and carpeting also appear to be new and modern, the rooms were clean.
The lobby of the hotel is very nice and there is The Bistro on the 2nd floor where you can purchase breakfast, a light meal, or beer/wine/cocktails. 2nd floor also has a number of comfortable sofas where you can just lounge around. Courtyard does not have a pool, and the Courtyard fitness center is just a couple of treadmills and a few dumbbells for weight training. The Courtyard is attached to the Ritz Carlton, and I paid the $10 fee for a day pass to the Ritz Carlton Spa. It was $10 well spent: the spa had a pool, a hot tub, over a dozen treadmills and ellipticals, and the weight room had about 12 Precor weight machines, so if you are really into working out with weights, you can hit every body part at the Ritz Carlton gym.
The location of the hotel is great. It is in the French Quarter, one block walk from Bourbon Street, one block from the Canal Street streetcar and 2-3 blocks from the St Charles Steetcar, you can also walk to the Mississippi River waterfront and to the Harrah's casino. There are numerous bars and restaurants within walking distance of the hotel. And even though the hotel is so close to Bourbon street, the hotel itself is very quiet and noise is not an issue. I also found the front desk clerks and the valet parking staff to be very enthusiastic and friendly. If I were ever to return to New Orleans, I would probably pick this hotel again. I can't imagine that the city has anything that would be better.

  • Stayed August 2014, traveled with family
    • 5 of 5 stars Value
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 3
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Jeff A, Manager at Courtyard New Orleans Downtown/Iberville, responded to this review, August 30, 2014
Dear Sandy H,
Thank you so much for writing such an exceptional review of the New Orleans Iberville Courtyard. Our hotel is very unique with the 2 king bed setup, as well as the direct connection with the Ritz Carlton. We strive to be the number one hotel in New Orleans, and look forward to seeing you and your family during your next trip to New Orleans!
Regards,
Jeff A
Assistant General Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Additional Information about Courtyard New Orleans Downtown/Iberville

Address: 910 Iberville St., New Orleans, LA 70112 (Formerly Iberville Suites)
Location: United States > Louisiana > New Orleans
Amenities:
Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Free High Speed Internet ( WiFi ) Room Service Wheelchair access
Hotel Style:
#7 Green Hotel in New Orleans
#8 Luxury Hotel in New Orleans
#13 Best Value Hotel in New Orleans
#17 Family Hotel in New Orleans
#19 Business Hotel in New Orleans
#21 Romantic Hotel in New Orleans
Price Range (Based on Average Rates): $$
Hotel Class:4 star — Courtyard New Orleans Downtown/Iberville 4*
Number of rooms: 230
Reservation Options:
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Also Known As:
Iberville Hotel New Orleans
Iberville Suites New Orleans
Iberville New Orleans

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