We had a magical and special Christmas experience in New Orleans thanks to this hotel! This was our second stay at this hotel in the last 3 years and it has greatly improved with a Marriot remodel. I did a lot of online and telephone research before booking thru Hotels.com and could have chosen another hotel, but did not. The staff (especially Shelita and Hannah at the front desk) were very friendly and helpful going the extra mile to help us with restaurant and tour reservations during the week of Christmas when many things were closed. They were able to put us in two rooms next door to each other which made our 17 & 21-year-old kids very happy! With 4 people we each had our own large flatscreen tv so everyone could watch what they wanted! The hotel is beautiful, beds and rooms were very clean, quiet and comfortable and the price was very reasonable. You cannot beat the location just one block from Canal and Bourbon Streets and tons of outstanding restaurants within walking distance (our favorites are Royal House Oyster Bar and Andrea's in Metarie). We loved having a fridge in the room and a microwave just down the hall. Cajun Tours picks up in front of the hotel and that was a plus. Highly recommend the City Tour (bus) and the Magic Tour (haunted/historical walking). Am a little disappointed that they no longer have a free breakfast, but at least food is available in the hotel. There is an IHOP just around the corner too. We cannot wait to go back to this hotel and the Big Easy!