Generally, in New Orleans, I prefer to use a non-chain hotel, but found a good price here for a visit traveling with a friend. The two-bedded room that separates each bed into its own "room" with a sliding door kept us from having to get two singles and saved bucks. A delightful, patient front desk, especially Hannah, and pleasant housekeeping employees make their contribution. Very clean, certainly, and very comfortable beds. Yes, the location is great, especially if your plans take you uptown beyond Canal Street; you're a block from the St. Charles and Canal Street streetcars. (By the way, the St. Chas car now terminates at Napoleon Street because of track work; there's a bus that takes you on to the Riverbend area and the rest of the route.) And you're a couple of blocks from the hoorah of Bourbon Street, which seems to have gotten worse over the decades.
No full-length (or even 3/4-length) mirrors in the room. Quirky phones, although at least we had one by each bed and one at the desk, something I no longer take for granted. And it's really difficult to get close enough to the mirror for those of us without 20/20 vision and less than 6 feet tall, whether it's the one by the bar sink in the room or the one in the bathroom, thanks to that handsome sink with its raised edges. My 5'2" friend was in particular difficulty with that. Putting on makeup was tricky. No wastebasket in one of the bedrooms. No microwave, although friend and I disagreed over whether this was a problem. (Leftover duck from Upperline Restaurant....)
Fridge worked well, not always a given in hotel rooms. Wakeup call was by a person, not a machine. Good blackout shade. Televisions in each bedroom, which was particularly convenient. Mostly very good sound-proofing.
Despite my nit-picking, I'm still quite happy to give this 5 stars when you consider the room layout, the price, the staff and the location.