Upon our arrival on a Monday morning, we were pleased to learn that we could check in at 10am. There were no issues with staff at all; they were friendly and accommodating. At different times of the day, we needed our room to be made up and it was always done expeditiously. When we asked for extra pillows, they were provided right away. We found the hotel to be very well maintained and every area was spotlessly clean. We loved the shower!!!!! The beds were so comfortable and the blackout shades were great. My daughter enjoyed having her own room, sleeping on the sofa bed and watching her own TV. I loved the vanity area outside the bathroom with the extra sink and outlets so that I could dry (and curl iron) my hair without tying up the bathroom. Although within the French Quarter, we were far enough from the noise of Bourbon St (two blocks away) but yet near enough to comfortably walk the entire French Quarter without any problems. Plus, the location of the hotel was around the corner from Canal Street making it very easy for us to visit the Canal Shops Mall, Harrah's, and catch the street trolley to the Garden District. A great stay!