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“Spacious Rooms Steps Away from the Action” 5 of 5 stars
Review of Courtyard New Orleans Downtown/Iberville

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Courtyard New Orleans Downtown/Iberville
4.0 of 5 Hotel   |   910 Iberville St., New Orleans, LA 70112 (Formerly Iberville Suites)   |  
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Ranked #18 of 153 hotels in New Orleans
GreenLeadersBronze level
New York City, New York
Top Contributor
97 reviews 97 reviews
31 hotel reviews
Reviews in 44 cities Reviews in 44 cities
108 helpful votes 108 helpful votes
“Spacious Rooms Steps Away from the Action”
5 of 5 stars Reviewed October 4, 2013

The Courtyard on Iberville Street at Dauphine is a great location for being in or around the French Quarter - only 2-3 blocks from Bourbon Street, the Canal and St Charles streetcars and some of the city's best restaurants. You don't need a car, so avoid the valet parking and fee; take the $33 fixed price taxi (plus tip) from the airport.

We arrived before ten in the morning and found our first upside surprise - room available already. After that, nothing could possibly go wrong. The property was full for the weekend, what with college parent's days and football games, so the prices were higher than expected and there were no perks for our Elite card. This is an all-suite hotel anyway and there's not much difference among the rooms.

This Courtyard used to be something else. Walking through the halls to your room has the feel of a classic hotel property. As close as the hotel is to Bourbon Street, no outside noise could be heard. Inside, the rooms are totally updated. Ours featured a king bed, two very-large screen TVs with many channels in HD, a desk, a wet-bar area, coffee maker and a mini-fridge. The bath was well-appointed with a huge shower behind a hinged glass door. The bedroom could be closed off for privacy. There was a comfy pull out sofa bed in the sitting room. There wasn't a microwave, but one is available on the floor by the ice machine.

The lobby area included lots of work stations, TVs, sitting areas, a small bar and a Starbucks. Breakfast items were available for purchase. No free breakfast at this Courtyard. There is also a small "convenience store".

We found the staff friendly and attentive. We asked for a few things and all were "no problem". We'd surely stay again at the Courtyard.

  • Stayed September 2013, traveled as a couple
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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Rating summary
  • Location
    5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (95)
Date | Rating
  • English first
  • French first
  • German first
  • Italian first
  • Portuguese first
  • Spanish first
  • Any
English first
Atlanta, Georgia
Senior Contributor
31 reviews 31 reviews
9 hotel reviews
Reviews in 12 cities Reviews in 12 cities
19 helpful votes 19 helpful votes
4 of 5 stars Reviewed October 4, 2013

We stayed one night at Courtyard Downtown in mid-September. The location is excellent, just a block or two from Bourbon Street and two blocks from Canal St. Despite the central location, our room was very quiet...we heard zero noise from the Bourbon ST. masses. We were pleasantly surprised by the spaciousness of the room, with a very large sitting area, given the location. The front-desk staff were friendly and helpful, and gave us ample suggestions for dining near the hotel. My only complaint would be the parking...$28/nt for on-site parking (valet) seems a bit excessive, particularly since the room rate already reflects the prime location. Good experience overall, though, and Deanie's a block away was an excellent staff recommendation for dinner.

  • Stayed September 2013, traveled as a couple
    • 3 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 4 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Birmingham, United Kingdom
Senior Contributor
27 reviews 27 reviews
4 hotel reviews
Reviews in 16 cities Reviews in 16 cities
184 helpful votes 184 helpful votes
4 of 5 stars Reviewed October 3, 2013

We found this because they had a good deal on line presumably because of all the road works taking place outside. However we never heard a peep within our room on the 6th floor.

We had a two room apartment type with ample space. Very comfortable large bed. 2 flat screen TV's. Substantial bathroom. What more do you need?

The view from the room was just the internal light well for the building but with the roadworks that was probably a good thing. However, you do not come to New Orleans to stay in your bedroom and look out the window. One helpful feature that is not immediately obvious is that because the hotel is at the rear of the Ritz but also connected and once you know your way around you can enter and exit through the Ritz doors on Canal St.

The staff at the reception were friendly and helpful and some speak French too.

It could not be more convenient for the French Quarter as it is right in it and everything (Food Booze Entertainment) is no more than 15 minutes walk. Bourbon Street is lively but full of loud drunks and IMHO not the best part of NO.

We were room only so did not take breakfast but there are so many places to eat it would be a shame just to eat the hotel breakfast. Try the Commerce in Camp St.

Room Tip: There is another Courtyard Marriott that is quite some way from the French Quarter so make sure you...
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  • Stayed September 2013, traveled as a couple
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 3 of 5 stars Service
Was this review helpful? Yes 2
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Miami, Florida
Top Contributor
54 reviews 54 reviews
8 hotel reviews
Reviews in 22 cities Reviews in 22 cities
14 helpful votes 14 helpful votes
1 of 5 stars Reviewed October 2, 2013

When I checked in Monday at 1:00 p.m. the room looked great until I pulled back the sheets and there was mustard stains and ketchup stains on the sheets and bed spread. No big deal I thought, they can change the sheets and bed spread before I get back. So I walked down to the front desk and let the staff member know. Getting back at 1:30 a.m. there was no change to my sheets. So I called back down to the front desk, the young lady who WAS NOT friendly said "house cleaning was gone, but someone would come up". After waiting 20 minutes (it now being 1:20 A.M) I called back down, the front desk woman was even more rude. Like I was putting her out. A staff member showed up and set the sheets (NO BED SPREAD) on the bed side table and left. My 3rd call to the front desk was when things really got out of hand. Instead of being sympathetic with me, she began to argue and tell me that if I keep calling the cops will come and throw me out. If it were NOT for this RUDE Staff member, my stay here would've been GREAT!

  • Stayed September 2013, traveled with family
    • 1 of 5 stars Value
    • 5 of 5 stars Location
    • 1 of 5 stars Sleep Quality
    • 1 of 5 stars Rooms
    • 1 of 5 stars Cleanliness
    • 1 of 5 stars Service
Was this review helpful? Yes 7
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Crestview Hills, Kentucky
Reviewer
5 reviews 5 reviews
Reviews in 2 cities Reviews in 2 cities
4 of 5 stars Reviewed October 1, 2013

We stayed 3 nights at the Courtyard and were very happy with the room and the staff. The king room was a great size and clean and updated. The staff at the front desk were always very friendly and helpful. The staff at the restaurant were also so nice and willing to please for our breakfast that was included. We had stayed before in the Warehouse district but this location was unbeatable, close to all the good restaurants, the trolley, Bourbon Street and Jackson Square. The only negative that caused me not to give an excellent was that the scenery out our window from our room was not good, and the air conditioning did not cool the sitting area very well.

Room Tip: We did not have a good view from our room.
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  • Stayed September 2013, traveled as a couple
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Tampa, Florida
Contributor
19 reviews 19 reviews
6 hotel reviews
Reviews in 16 cities Reviews in 16 cities
10 helpful votes 10 helpful votes
4 of 5 stars Reviewed September 30, 2013

Had an opportunity to stay at the hotel for one night and had a great experience. Location is great...just a 5 minute walk to the Bourbon Street. Stayed in a king suite and it was great. Clean, spacious and quiet in the evening. Staff was very friendly and provided assistance and recommendations when asked. Probably one of the nicer Courtyards I have stayed at and would definitely stay here again.

  • Stayed September 2013, traveled with friends
    • 4 of 5 stars Value
    • 4 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 4 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
New York City, New York
Top Contributor
69 reviews 69 reviews
14 hotel reviews
Reviews in 26 cities Reviews in 26 cities
34 helpful votes 34 helpful votes
4 of 5 stars Reviewed September 29, 2013

It's hard to give it a 5 when you have the Ritz next door. The hotel is very clean and the rooms are big. I loved having the sitting area separate from the bedroom. My only complaint was that the snack bar area was closed during the week and you had to go out for breakfast (which we were planning to do anyway). If you wanted to use the pool or spa you could pay a fee and use the Ritz facilities which ajoin the hotel. So it's nice to be paying Courtyard prices and getting Ritzy facilities included. Being a block off Canal and Bourbon also make it easier to get to other areas quickly with the trolley cars. Overall a pleasant stay and nice people at the front desk.

  • Stayed September 2013, traveled as a couple
    • 5 of 5 stars Value
    • 4 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 3 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about Courtyard New Orleans Downtown/Iberville

Address: 910 Iberville St., New Orleans, LA 70112 (Formerly Iberville Suites)
Phone Number:
Location: United States > Louisiana > New Orleans
Amenities:
Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Free High Speed Internet ( WiFi ) Room Service Wheelchair access
Hotel Style:
#5 Green Hotel in New Orleans
#6 Luxury Hotel in New Orleans
#16 Romantic Hotel in New Orleans
#17 Business Hotel in New Orleans
#19 Family Hotel in New Orleans
Price Range (Based on Average Rates): $$
Hotel Class:4 star — Courtyard New Orleans Downtown/Iberville 4*
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Also Known As:
Iberville Hotel New Orleans
Iberville Suites New Orleans
Iberville New Orleans

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