It's hard to give it a 5 when you have the Ritz next door. The hotel is very clean and the rooms are big. I loved having the sitting area separate from the bedroom. My only complaint was that the snack bar area was closed during the week and you had to go out for breakfast (which we were planning to do anyway). If you wanted to use the pool or spa you could pay a fee and use the Ritz facilities which ajoin the hotel. So it's nice to be paying Courtyard prices and getting Ritzy facilities included. Being a block off Canal and Bourbon also make it easier to get to other areas quickly with the trolley cars. Overall a pleasant stay and nice people at the front desk.