We stayed here during the French Quarter festival in April 2013. When we arrived, the person in front of us was being told that their 2 bed suite was not available, and their group of 4 large men would have to share a smaller one. They offered them 20.00, and said were sold out so too bad. When I got to the counter she said the same to us, but refused to give me a discount because I had paid in full already! We reserved the room and paid in January, but some how we were not guaranteed, nor a price reduction! The front desk clerk was cold and didn't even apologize.
That being said, the room was very nice, and the hotel is in a great location. It has all the charm of bourbon street, but a little further away so you can actually sleep. I would have given the hotel 5 stars, if they had not oversold the hotel.