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“Marriott needs to upgrade their towels!” 3 of 5 stars
Review of Courtyard New Orleans Downtown/Iberville

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Courtyard New Orleans Downtown/Iberville
4.0 of 5 Hotel   |   910 Iberville St., New Orleans, LA 70112 (Formerly Iberville Suites)   |  
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Ranked #17 of 154 Hotels in New Orleans
GreenLeadersBronze level
2 reviews
Reviews in 2 cities Reviews in 2 cities
3 helpful votes 3 helpful votes
“Marriott needs to upgrade their towels!”
3 of 5 stars Reviewed April 20, 2013

The Marriott Courtyard would get more of my business if they would upgrade their towels. They are too thin and they are rough. They also did not have complimentary coffee in their lobby. This location was selling the Starbucks brand in their cafe. It is unacceptable for this chain.

  • Stayed April 2013, traveled with family
    • 4 of 5 stars Value
    • 4 of 5 stars Location
    • 3 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 3 of 5 stars Cleanliness
    • 4 of 5 stars Service
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389 reviews from our community

Traveler rating
    225
    129
    25
    3
    7
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Rating summary
  • Location
    5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (103)
Date | Rating
  • English first
  • French first
  • German first
  • Italian first
  • Portuguese first
  • Spanish first
  • Any
English first
Walnut Creek, CA
Contributor
16 reviews 16 reviews
8 hotel reviews
Reviews in 9 cities Reviews in 9 cities
12 helpful votes 12 helpful votes
4 of 5 stars Reviewed April 18, 2013

Great location in the French Quarter, clean, well appointed rooms. Friendly staff. On the downside, the lobby on second floor is cumbersome to get to, then you have to walk across the lobby and take a second elevator to get to your room. Tiny workout room. The location trumps the inconveniences.

Room Tip: Inside rooms a view of another building.
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  • Stayed April 2013, traveled with family
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Erie, Colorado
Contributor
20 reviews 20 reviews
Reviews in 13 cities Reviews in 13 cities
3 helpful votes 3 helpful votes
5 of 5 stars Reviewed April 15, 2013

this is the third time i've stayed at this hotel and i'll stay there again! perfectly located in the french quarter and garden district, everything i want to do is within walking distance.

the staff is very friendly and accomodating; the rooms sparkle and the cost, very reasonable.

thanks for making all my trips great. and it doesn't hurt that the Ritz Carlton is connected to it!!

  • Stayed April 2013, traveled on business
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Birdsboro, PA, USA
Top Contributor
139 reviews 139 reviews
24 hotel reviews
Reviews in 56 cities Reviews in 56 cities
77 helpful votes 77 helpful votes
3 of 5 stars Reviewed April 14, 2013

Courtyard chain bought the old Iberville Hotel and renovated it. It is located in the French Quarter close to Bourbon and Canal streets. Lobby is on the second floor for check in. The hotel is connected to the Ritz Carlton and you can charge services there to your room. We had King Suites which consisted of a bedroom and sitting room. Both had LCD TV's and the sitting area had a desk and queen sleeper sofa. Bathroom was a little small and had shower only, no tub. Room was equipped with black out blinds in case you want to sleep in. We were on the 9th floor with a view of the building next door. Beds were comfortable and maid service good. Would have rated this hotel higher except for the following: I am a Courtyard member for years. My profile says rooms on a lower floor and close to an elevator. The rooms I got were on the 9th floor and on the opposite end of the building from the elevators. Perks with being a Courtyard member include free bottled water and a daily newspaper, neither of which were provided. When I inquired of the friendly staff I was informed they do not do that at this hotel.

  • Stayed April 2013, traveled with family
    • 3 of 5 stars Value
    • 4 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Pensacola,FL
Contributor
15 reviews 15 reviews
4 hotel reviews
Reviews in 6 cities Reviews in 6 cities
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed April 12, 2013 via mobile

3 adults and a toddler in the king+sofa room and we had lots of space. The bathroom was beautiful and the beds comfortable! Loved the sliding doors in the tooms and the lobby and libby bar are very cool! Perfect if you are looking to experience Bourbon St and close to the famous restaurants. My favorite Marriott in the Quarter!

  • Stayed February 2013
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 4 of 5 stars Service
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Baton Rouge, LA
Senior Contributor
44 reviews 44 reviews
11 hotel reviews
Reviews in 18 cities Reviews in 18 cities
19 helpful votes 19 helpful votes
5 of 5 stars Reviewed April 9, 2013

This hotel has been updated and is so very nice! We had a wonderful double room, the room service comes from the Ritz and is excellent. The hotel personel was wonderful. There is a Starbucks downstairs. What can I say? Great hotel. The only drawback was, I am a Marriott gold member and get free breakfast, but there is no breakfast at the hotel. Other than that, it is an excellent Marriott. Right on the edge of the French Quarter and connected to the Ritz Carlton. I actually liked it better than when we stayed at the Ritz.

  • Stayed February 2013, traveled with family
    • 5 of 5 stars Value
    • 4 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 3
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
baton rouge
Senior Contributor
33 reviews 33 reviews
19 hotel reviews
Reviews in 15 cities Reviews in 15 cities
26 helpful votes 26 helpful votes
5 of 5 stars Reviewed April 9, 2013

I absolutely loved this hotel. The pictures are spot on. We had a king suite-TV in bedroom and in sitting area. Nice size refrig. Welcoming check-in staff. Beds were very comfortable. You can walk to everything. Jackson Square was a little far. But then we were on the other end of Bourbon. Glad I stayed here because if I had stayed in the other hotel we booked and cancelled-in the middle of the action- I would not have been pleased. This hotel is right on the edge of everything. Beautiful hotel, I will stay here again,just hope it doesn't get run down from lots of wear and tear. Price kinda high,but it is the weekend in NO. Two elevators to get to room,not a problem. Check-in on second floor-not a problem. Bathroom-LARGE shower and beautiful. We did not have a nice view-just rooftops of buildings. Did parking down the street -less than half a block for -not valet-5 dollars every 9 hours. Only problem-had to keep going back every nine or so hours.Couldn't figure out how to make it last longer.Did not use restaurant. Would have loved complimentary water in room.

Room Tip: We were at the very front of hotel- in the back of Ritz. Only had rooftop views.
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  • Stayed April 2013, traveled with friends
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 2
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about Courtyard New Orleans Downtown/Iberville

Address: 910 Iberville St., New Orleans, LA 70112 (Formerly Iberville Suites)
Location: United States > Louisiana > New Orleans
Amenities:
Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Free High Speed Internet ( WiFi ) Room Service Wheelchair access
Hotel Style:
#5 Green Hotel in New Orleans
#6 Luxury Hotel in New Orleans
#15 Romantic Hotel in New Orleans
#18 Family Hotel in New Orleans
#18 Business Hotel in New Orleans
Price Range (Based on Average Rates): $$
Hotel Class:4 star — Courtyard New Orleans Downtown/Iberville 4*
Number of rooms: 230
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Also Known As:
Iberville Hotel New Orleans
Iberville Suites New Orleans
Iberville New Orleans

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