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Wyndham Garden Hotel Baronne Plaza: Traveler Reviews

3.0 of 5
201 Baronne Street, New Orleans, LA 70112
Hotel amenities
Wyndham Garden Hotel Baronne Plaza
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Ranked #70 of 150 hotels in New Orleans
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651 reviews from our community

Traveler rating
    200
    263
    103
    44
    41
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Families
92
 
Couples
188
 
Solo
39
 
Business
103
 
Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4 of 5 stars
Date Rating
Milwaukee
1 review
2 of 5 stars Reviewed March 11, 2013

  • Stayed March 2013, traveled on business
    • 1 of 5 stars Value
    • 3 of 5 stars Location
    • 3 of 5 stars Sleep Quality
    • 2 of 5 stars Rooms
    • 2 of 5 stars Cleanliness
    • 3 of 5 stars Service

Review collected in partnership with Wyndham Hotel and Resorts

Was this review helpful? Yes
Ask Gloria M about Wyndham Garden Hotel Baronne Plaza
This review is the subjective opinion of an individual traveler and not of TripAdvisor LLC nor of its partners.
WL-DHR, Public Relations Manager at Wyndham Garden Hotel Baronne Plaza, responded to this review
March 12, 2013
Thank you for taking the time to write a review on your most recent stay with us. We apologize if your stay was not 100% satisfactory for we do value your business and strive to ensure every guest experience is positive.

We will be sure to pass along your comments to our staff members so we can make the necessary changes and hopefully, win back your business in the future.
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC nor of its partners.
Tampa, Florida, Usa
1 review
4 of 5 stars Reviewed March 10, 2013

  • Stayed March 2013, traveled with family
    • 4 of 5 stars Value
    • 3 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 4 of 5 stars Service

Review collected in partnership with Wyndham Hotel and Resorts

Was this review helpful? Yes
Ask Susan E about Wyndham Garden Hotel Baronne Plaza
This review is the subjective opinion of an individual traveler and not of TripAdvisor LLC nor of its partners.
WL-DHR, Public Relations Manager at Wyndham Garden Hotel Baronne Plaza, responded to this review
March 12, 2013
On behalf of the entire Wyndham Garden Hotel staff, thank you so much for the wonderful review! If there is anything else we can do to make your next stay even more memorable, please do not hesitate to contact us again (504-522-0083)!
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC nor of its partners.
Wyomissing, Pennsylvania
Senior Reviewer
8 reviews 8 reviews
3 helpful votes 3 helpful votes
“Would never return”
2 of 5 stars Reviewed March 8, 2013

My husband and I just returned from four nights at this hotel. The staff was friendly but the rooms are horrible! Way overpriced! The first room they assigned for us smelled so horrible it made us both feel sick. In addition when I pulled the covers on the bed back, as I check the bed as soon as I get into a room, there were several long black hairs on the sheets and stains on the sheets as well. My husband went down to the desk and they did change our room. The second room was like a cave, no outdoor windows, small, stucco walls, nothing like what the website showed! It was very depressing actually. It was clean, at least. Had to call maintenance in that first night because our drain wouldn't drain in the sink and it had a foul odor coming up from the drain. The phone cord that connected into the phone was broken and fell out when you tried to use it, the water wouldn't get hot for a shower....we learned that it was probably because our neighbor just took a shower and left us with Luke warm water...if that. It did get hot a little later and we just made sure we didn't take a shower when he did. The maint man was very nice and helpful, but they need to check their rooms better before they put guests into them. The walls are so ridiculously thin it sounded as if our neighbor was in our room with us. We reserved a taxi to leave out to the airport to catch an early flight the night before at the front desk and that was useless...the taxi system in this town is a joke! No fault of the hotel. We got a taxi about forty five minutes after we requested, making us later than we should have been for the airport. Again, the staff was cordial, it's the hotel itself that was the problem. No microwave, no refrigerator in the room. One nice thing was the little restaurant off of the hotel lobby was a plus! The staff was very nice and the food was good! Especially breakfast. It was reasonably priced and very convenient.

Room Tip: Ask for a room with a window to the outside, if there are any?
See more room tips
  • Stayed March 2013, traveled on business
    • 1 of 5 stars Value
    • 3 of 5 stars Location
    • 3 of 5 stars Sleep Quality
    • 1 of 5 stars Rooms
    • 3 of 5 stars Cleanliness
    • 3 of 5 stars Service
Was this review helpful? Yes
See 7 more reviews by Tigerlily2013 for New Orleans
Ask Tigerlily2013 about Wyndham Garden Hotel Baronne Plaza
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
WL-DHR, Public Relations Manager at Wyndham Garden Hotel Baronne Plaza, responded to this review
March 9, 2013
Thank you for taking the time to write a review on your most recent stay with us. We apologize if your stay was not 100% satisfactory for we do value your business and strive to ensure every guest experience is positive.

We will be sure to pass along your comments to our staff members so we can make the necessary changes and hopefully, win back your business in the future.
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Amarillo, Texas, Usa
1 review
5 of 5 stars Reviewed March 7, 2013

  • Stayed March 2013, traveled with family
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service

Review collected in partnership with Wyndham Hotel and Resorts

Was this review helpful? Yes
Ask Laurie V about Wyndham Garden Hotel Baronne Plaza
This review is the subjective opinion of an individual traveler and not of TripAdvisor LLC nor of its partners.
WL-DHR, Public Relations Manager at Wyndham Garden Hotel Baronne Plaza, responded to this review
March 9, 2013
On behalf of the entire Wyndham Garden Hotel staff, thank you so much for the wonderful 5 star review! Hearing positive feedback such as yours really makes our day! If there is anything else we can do to make your next stay even more memorable, please do not hesitate to contact us again (504-522-0083)!
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC nor of its partners.
BLAKELY
1 review
5 of 5 stars Reviewed March 7, 2013

  • Stayed March 2013, traveled as a couple
    • 4 of 5 stars Value
    • 4 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 5 of 5 stars Service

Review collected in partnership with Wyndham Hotel and Resorts

Was this review helpful? Yes
Ask storey608 about Wyndham Garden Hotel Baronne Plaza
This review is the subjective opinion of an individual traveler and not of TripAdvisor LLC nor of its partners.
WL-DHR, Public Relations Manager at Wyndham Garden Hotel Baronne Plaza, responded to this review
March 9, 2013
On behalf of the entire Wyndham Garden Hotel staff, thank you so much for the wonderful 5 star review! Hearing positive feedback such as yours really makes our day! If there is anything else we can do to make your next stay even more memorable, please do not hesitate to contact us again (504-522-0083)!
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC nor of its partners.
 
 
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Additional Information about Wyndham Garden Hotel Baronne Plaza

Also Known As:
Baronne Plaza New Orleans
Hotel Baronne Plaza
Baronne Hotel New Orleans
Baronne Plaza
Address: 201 Baronne Street, New Orleans, LA 70112
Region: United States > Louisiana > New Orleans
Amenities:
Business Center Fitness Center Free High-Speed Internet Restaurant Suites Wheelchair access
Hotel Style:
#49 Family Hotels in New Orleans
Price Range: $$
Hotel Class:3 star (3*)
Official Description (provided by the hotel):
Come experience the best 3 star hotel accomodations in downtown New Orleans. What are you waiting for?! ... more   less 
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